E-card - No code or mail

[helmiaispallo]

Hi,

my dad bought me a e-card gift yesterday, but I didn't get any code or mail about it. What should we do? 

-helmi

[Taylor]

Hi, and welcome to the community!

I suggest you submit an online contact form; and someone at Spotify should be able to sort it for you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

Anthony 🙂

[helmiäispallo]

Thank you AnthonyB!

I sent and e-mail directly, and now I'm just waiting for a reply.