Logged in with Facebook but not synching to profile

[user-removed]

So I have logged in to Spotify premium with Facebook but instead of showing my profile info from FB (like it used to) I am only seeing a sequence of numbers.

I had to rebuild my following list.

Why is Spotify not synching and forgetting my follow preferences?

[Liam]

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@user-removed wrote:

So I have logged in to Spotify premium with Facebook but instead of showing my profile info from FB (like it used to) I am only seeing a sequence of numbers.

I had to rebuild my following list.

Why is Spotify not synching and forgetting my follow preferences?

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Hi, do you still have premium and are you sure you are only being charged once?

Please make sure that the Spotify facebook app has all permissions needed, and that it is still linked to your facebook account 🙂

Liam

[user-removed]

Yes I am still showing as subbed (autorenew 3/21).  Facebook shows all teh default access settings (i.e. Spotify has all the access it wants) - the only change is to Visibility (only me).

[MichaelJerzak]

Have you tried removing the app from Facebook and relinking it?

[user-removed]

Hi,

I unisntalled the app from both FB and my PC, reinstalled from FB and same issue occurs. Really bizarre!

[Peter__]

Are you connecting via a proxy or VPN or another network in which Facebook access is restricted?

Peter

[user-removed]

It is a work PC, however thsi issue didnt exist before today. Also I am logged into FB simultaneous to Spotify.  It is weird because Spotify retained my my playlists, its only my profile/follows etc that seems to be wacky.