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Payment problem

Payment problem

Hi! I want to upgrade to Spotify Premium but am having payment troubles. My credit card (VISA) doesn't work. The error message says: "Declined, please check or change payment details." I know I have enough money on the card for the payment.

Now, my IP-addres is Dutch because I am in the Netherlands, however the credit card is Swedish as my nationality is Swedish. Is this what could be causing the problems?

I'd really appreciate an answer, wanna share lists with my sis back home 😄 Thanks in advance!

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