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Problem

Problem

I have spotify free already and I thought I
Was signing up for the premium but I was 4.99
And I didn't need the unlimited version so I am
Requesting my refund and I want premium
As it should have been in the beginning my
My email is [snip - mod]@gmail.com and my
Phone number is please email
Or call anytime Thank you

Reply
1 Reply

Hey! Welcome to the community 🙂

You will need to get in touch with the customer services team directly using the online contact form and they will be able to assist you further with this.

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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