Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
today i logged on my spotify and i got the message "Can't withdraw funds due to an error.... witch credit card" what happend?
today i logged on my spotify and i got the message "Can't withdraw funds due to an error.... witch credit card" what happend?
Community Legend
484 Views
1 replies
0 likes
Hey all! Need some help. Since I wanted to buy premium here today its just sayed to me: Error, Please wait a while.So I couldn't confirm my purchase. That was what happened when used Chrome.So then I tried out with Internet explorer, it say that I co...
Hey all! Need some help. Since I wanted to buy premium here today its just sayed to me: Error, Please wait a while. So I couldn't confirm my purchase. That was what happened...
Spotify
8849 Views
28 replies
1 likes
Hi, I have this playlist with 20 tracks, but it states it should have 21 tracks. On Spotify I really see 20 tracks, but I embedded a widget of the playlist on my blog. And the widget does show a 21st track. It's a track that was deleted months ago, s...
Hi, I have this playlist with 20 tracks, but it states it should have 21 tracks. On Spotify I really see 20 tracks, but I embedded a widget of the playlist on my blog. And the widget does sh...
Music Fan
12253 Views
6 replies
0 likes
I have my Spotify Premium Account now linked to my Artist profile - little veified badge and everything, great stuff. Problem is, if anyone shares the URL for the Artist now, it contains my PERSONAL username, that I use to hide away on the internet. ...
I have my Spotify Premium Account now linked to my Artist profile - little veified badge and everything, great stuff. Problem is, if anyone shares the URL for the Artist now, it contains my ...
Casual Listener
3038 Views
5 replies
3 likes
i just sighned up for 30 day premium trial and when i try to play music on phone or pc tells me i need to be premium when i am all the sudden started working after almoast an hour might wana include in the details somehwere upgrade takes time...
i just sighned up for 30 day premium trial and when i try to play music on phone or pc tells me i need to be premium when i am all the sudden started working after almoast an hour might wana...
Community Legend
448 Views
1 replies
0 likes
I'm having trouble changing my country from UK to Ireland. The form asks for a postcode, which don't exist in Ireland. If I enter nothing, I get an error message saying "The postal code you entered was not valid for the selected country." If I enter ...
I'm having trouble changing my country from UK to Ireland. The form asks for a postcode, which don't exist in Ireland. If I enter nothing, I get an error message saying "The postal code y...
Spotify
2611 Views
10 replies
0 likes
Neither did my partner. The money was taken off my credit card. How do I get the charge removed and make sure this doesn't happen again? Could this have happened because my email was hacked recently and sent spam to my contacts? I changed the passwor...
Neither did my partner. The money was taken off my credit card. How do I get the charge removed and make sure this doesn't happen again? Could this have happened because my email wa...
Community Legend
449 Views
1 replies
0 likes
I've tried logging out/in, turning off device, and reinstalling app. Still not letting me access premium content on iPad or iPhone.
I've tried logging out/in, turning off device, and reinstalling app. Still not letting me access premium content on iPad or iPhone.
Newbie
985 Views
5 replies
0 likes
I had an old account I think I had created with a facebook account. But now I've created a second account which I want to use as my main one. However, I've tried disconnecting facebook in the old account. And deleting the spotify app in facebook and ...
I had an old account I think I had created with a facebook account. But now I've created a second account which I want to use as my main one. However, I've tried disconnecting facebook in the old acc...
Community Legend
770 Views
5 replies
0 likes
Good morning everyone. Or good afternoon if you're reading after lunch. I've had a look around here and can't find the answer to this question. In essence my iPhone app doesn't have the same content as my home computer. Example: I did a search on my ...
Good morning everyone. Or good afternoon if you're reading after lunch. I've had a look around here and can't find the answer to this question. In essence my iPhone app doesn't have the same...
Community Legend
374 Views
1 replies
0 likes
Hey Guys I like Spotify really and i want a Premium Account. The Problem is, i have NO creditcart.But, what else! I have Paypal. On my Paypal account are more than 50.- But when i want to pay want Paypal my creditcart! I repeat: I have NO creditcart....
Hey Guys I like Spotify really and i want a Premium Account. The Problem is, i have NO creditcart. But, what else! I have Paypal. On my Paypal account are more than 50.- But when i...
Community Legend
642 Views
3 replies
0 likes
Even though I believe the first payment was wrongfully declined, I used a different card and resubscribed. When i logged in again none of my playlists were there!! I had SO much music! Do they automatically delete everything right after?
Even though I believe the first payment was wrongfully declined, I used a different card and resubscribed. When i logged in again none of my playlists were there!! I had SO much music! Do they automa...
Community Legend
357 Views
1 replies
0 likes
Hello! Some of my playlists has been deleted (?)I want them back.Simple as that.Spotify does not have a support mail(?), if they have please send the email adress to me so I can send this question to them directly.I have collected a lot of music over...
Hello! Some of my playlists has been deleted (?) I want them back. Simple as that. Spotify does not have a support mail(?), if they have please send the email adress to me so I can send t...
Community Legend
410 Views
2 replies
0 likes
Moron. No koetin hakea sitä "Kuutamosonaattia" mutta ei löydy, saatana. Kyllä minun mielestä pitäs tuon hakukoneen tajuta jo tuosta (ks. yllä), että mitä biisiä haetaan ilman, että naputellaan hakukenttään eksakti nimi, mikä se nyt liekään tässä tapa...
Moron. No koetin hakea sitä "Kuutamosonaattia" mutta ei löydy, saatana. Kyllä minun mielestä pitäs tuon hakukoneen tajuta jo tuosta (ks. yllä), että mitä biisiä haetaan ilman, että ...
254 Views
0 replies
0 likes
I signed up for spotify logged in as a facebook page (not a personal account). This is what I want to do, have the account tied to the page, to update people with what I'm listening to. But All of the account info is just numbers (1273455047) and I'd...
I signed up for spotify logged in as a facebook page (not a personal account). This is what I want to do, have the account tied to the page, to update people with what I'm listening to. But All of th...
Community Legend
344 Views
1 replies
0 likes
I cancelled my 30 day premium trial TEN MINUTES after I got it, and since then ive been charged twice over the past 2 months for a product I cancelled. There is no number, I dont want to wait for an email. I am pissed.
I cancelled my 30 day premium trial TEN MINUTES after I got it, and since then ive been charged twice over the past 2 months for a product I cancelled. There is no number, I dont want to wait for an ...
Community Legend
304 Views
1 replies
0 likes
so i have had it on my blackberry the free version for around 5 days and it has all of a sudden stopped letting me log in saying hat i can only use it if i am a premium user? i have reinstalled it multiple time u=but it wont work!! how do i get it to...
so i have had it on my blackberry the free version for around 5 days and it has all of a sudden stopped letting me log in saying hat i can only use it if i am a premium user? i have reinstalled it mu...
Community Legend
379 Views
1 replies
0 likes
I recently logged on to my spotify premium account on my computer while offline and all my playlists were gone. It wasn't just the tracks but the actual titles of the playlists themselves. I had at least ten playlists and now apparently have none.
I recently logged on to my spotify premium account on my computer while offline and all my playlists were gone. It wasn't just the tracks but the actual titles of the playlists themselves. I had at l...
Community Legend
341 Views
1 replies
0 likes
Hi when i log in to my spotify account using my spotify account detwils it is showing all my wifes facebook details????
Hi when i log in to my spotify account using my spotify account detwils it is showing all my wifes facebook details????
Roadie
823 Views
6 replies
0 likes
so i hadnt been able to receive notifications at all, ever. pointing it out here got minimal reply so i hit up @SpotifyCares yesterday. Got a few responses, was told it was being looked into....then silence. next day (today) im back onto them, was to...
so i hadnt been able to receive notifications at all, ever. pointing it out here got minimal reply so i hit up @SpotifyCares yesterday. Got a few responses, was told it was being looked into....then ...
Spotify Legend
345 Views
1 replies
0 likes
