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notification and account fiasco

so i hadnt been able to receive notifications at all, ever. pointing it out here got minimal reply so i hit up @SpotifyCares yesterday. Got a few responses, was told it was being looked into....then silence. next day (today) im back onto them, was to...

Regular

so i hadnt been able to receive notifications at all, ever. pointing it out here got minimal reply so i hit up @SpotifyCares yesterday. Got a few responses, was told it was being looked into....then ...

David

Spotify Legend

346 Views

1 replies

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Mobile device went offline, was given bad advice and now.....

I was told to uninstall and reinstall Spotify from my phone and then resync to my computer. Well, now when I try to reinstall Spotify it tells me I have to have a premium subscription to use it...when its a free app from my download store? I am on a ...

Newbie

I was told to uninstall and reinstall Spotify from my phone and then resync to my computer.  Well, now when I try to reinstall Spotify it tells me I have to have a premium subscription to use it...

Stupify

Community Legend

359 Views

1 replies

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I can`t login on my computer

Hello everything worked well, but now I can´t , When I try to open spotify on my computer the window appears but I can´t type my username or password.What can I do? Thanks for help

Newbie

Hello      everything worked well, but now I can´t ,   When I try to open spotify on my computer the window appears but I can´t type my username or password. What can I...

Sam

Spotify

980 Views

1 replies

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Solved!! Disconnected from Facebook, Playlists are gone

i had originally posted this under Web Player Help, but realized it's probably more appropriate here. thank you. My spotify publishing on Facebook was acting funky, so i thought I would disconnect Spotify from Facebook and then reconnect and maybe th...

Visitor

i had originally posted this under Web Player Help, but realized it's probably more appropriate here. thank you.   My spotify publishing on Facebook was acting funky, so i thought I would disc...

user-removed

Not applicable

437 Views

1 replies

0 likes

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  • 1 replies
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Where's my free trial?

I just signed up for premium hoping for a 30 day trial and it stated that 9.99 would be taken from my account 28-3-13 which is tomorrow! Why is this? Is this a mistake?

Newbie

I just signed up for premium hoping for a 30 day trial and it stated that 9.99 would be taken from my account 28-3-13 which is tomorrow! Why is this? Is this a mistake?

IainBr

Newbie

461 Views

2 replies

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Can't reconnect my NUS card after resubscribing to premium after payment problems

HiI am spotify premium user and I have a NUS card so I pay the discounted £5 a month price for Premium.On Tuesday I had to resubscribe to spotify premium as there was a problem with my payment the day before and my membership was cancelled. I resubsc...

Casual Listener

Hi I am spotify premium user and I have a NUS card so I pay the discounted £5 a month price for Premium. On Tuesday I  had to resubscribe to spotify premium as there was a problem with my paym...

Peter__

Community Legend

886 Views

4 replies

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Solved!! Quality levels with different subscription levels

I was curious to find out, what are the different streaming qualities that are associated with each of the account levels? I found this:http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/HQ-Stream/m-p/218876/highlight/true#M20958Which makes i...

Newbie

I was curious to find out, what are the different streaming qualities that are associated with each of the account levels?   I found this: http://community.spotify.com/t5/Help-Desktop-Linux-M...

Stupify

Community Legend

1517 Views

2 replies

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Connect to Facebook

Hi,after pressing menualy enable facebook i have recived the message :Sorry there has been a temporary error, please try again later.Anyone else have this problem?Thanks!

Newbie

Hi, after pressing menualy enable facebook i have recived the message : Sorry there has been a temporary error, please try again later. Anyone else have this problem? Thanks!

250 Views

0 replies

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advertisements

I signed up today for basic Spotify, and have been billed. Why am I still hearing advertisements? I'm paying so I don't have to listen to them.

Newbie

I signed up today for basic Spotify, and have been billed. Why am I still hearing advertisements? I'm paying so I don't have to listen to them.

Peter__

Community Legend

435 Views

1 replies

1 likes

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Solved!! Registeration and account problem

I tried to register new spotify account without facebook. First there was everything okay in registeration form.Then i clicked "sign up" -button it gave me error in my username section. "ooops.. something went wrong" or something like that.Username w...

Casual Listener

I tried to register new spotify account without facebook. First there was everything okay in registeration form. Then i clicked "sign up" -button it gave me error in my username section. "ooops.. so...

Richard

Community Legend

1566 Views

4 replies

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cannot get a new account

I tried to help my buddy at work setup a new spotify account and every name we chose to register with said it was taken. I know some of the combinations we used cannot be used by anyone. No matter what we picked it said taken, even when we used combi...

Casual Listener

I tried to help my buddy at work setup a new spotify account and every name we chose to register with said it was taken.  I know some of the combinations we used cannot be used by anyone.  ...

Stupify

Community Legend

1236 Views

7 replies

0 likes

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Connect the same Facebok account to another Spotify account

I had another account connected to Facebook, but it seems that did not work, did not show anything on Facebook. Then I created another account, but I can not connect to Facebook, it must be because the former is still connected. I ask that fix my old...

Newbie

I had another account connected to Facebook, but it seems that did not work, did not show anything on Facebook. Then I created another account, but I can not connect to Facebook, it must be because t...

Peter__

Community Legend

712 Views

1 replies

0 likes

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Profile Picture/Username Issues

My profile picture has stopped appearing consistently! I can always see my picture in the top right corner when using the desktop app, but not when I click to view my profile. My friends cannot see my profile picture from their devices, which was not...

Newbie

My profile picture has stopped appearing consistently!   I can always see my picture in the top right corner when using the desktop app, but not when I click to view my profile. My friends can...

Peter__

Community Legend

740 Views

4 replies

0 likes

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Cannot Access Account - ASAP Help

I cannot access my account now & i am a premium member. I deleted my FB & e-mail address that is tied to this account. Please assist.

Visitor

I cannot access my account now & i am a premium member. I deleted my FB & e-mail address that is tied to this account.   Please assist.

Peter__

Community Legend

457 Views

3 replies

0 likes

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Link to Public Profile Not Working

I'm having trouble sending a link to my public profile page. A user with a working page: http://open.spotify.com/user/nayrb7 My user page: http://open.spotify.com/user/jrpeterson01 When I view my page I get a message saying "Sorry, this cotent is una...

Casual Listener

I'm having trouble sending a link to my public profile page.   A user with a working page: http://open.spotify.com/user/nayrb7   My user page: http://open.spotify.com/user/jrp...

Peter__

Community Legend

1397 Views

3 replies

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The Cure - Pictures of you (broken link to live track)

Hi Spotify, I noticed that you don't have the original studio performance of Pictures of you, by The Cure, and instead there is abroken link to the live track instead? Why is this? Now common logic would suggest that if most of the album is available...

Gig Goer

Hi Spotify,   I noticed that you don't have the original studio performance of     Pictures of you, by The Cure, and instead there is a broken link to the live track inste...

Peter__

Community Legend

631 Views

3 replies

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Need to transfer premium account and playlists

Hi, I need to move my playlists and premium account from p.staggs4@gmail.com to snowbirdskishop(spotify user name). Thank you!

Regular

Hi,   I need to move my playlists and premium account from p.staggs4@gmail.com to snowbirdskishop(spotify user name).   Thank you!

Peter__

Community Legend

398 Views

1 replies

0 likes

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Premium upgrade withTelia

When I tried to upgrade my spotify to premium it said that the username must be at leased 6 charaters or numbers,my username is only 5 numbers and was not accepted. What to do?

Newbie

When I tried to upgrade my spotify to premium it said that the username must be at leased 6 charaters or numbers, my username is only 5 numbers and was not accepted.   What to do?

Peter__

Community Legend

264 Views

1 replies

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Follow/People Link

I wanted to help my sister set up her Spotify. I got everything running smoothly and even started adding some of her favorite music to get her going. I have a few friends and family under 'People' to the right of my screen so I could send them songs ...

Newbie

I wanted to help my sister set up her Spotify. I got everything running smoothly and even started adding some of her favorite music to get her going. I have a few friends and family under 'People' to...

Peter__

Community Legend

3828 Views

1 replies

0 likes

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New email

Hi i have just upgraded to Premium and noticed that my email adress registered with the site is one that I nolonger have access to (previous job). I cannot change the address from the account settings as I cannot remember the password for my account ...

Newbie

Hi i have just upgraded to Premium and noticed that my email adress registered with the site is one that I nolonger have access to (previous job). I cannot change the address from the account setting...

Peter__

Community Legend

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
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