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reset mobile devices

Hi I do not understand the process for this why have I ended up in a community of users and not customer support, I do not know what 'post here' means. Post where? Also no indication about how long this will take is it immediate?

Newbie

Hi I do not understand the process for this why have I ended up in a community of users and not customer support, I do not know what 'post here' means. Post where? Also no indication about how long t...

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why my music always syncing in my pc

the last 14 days always I turn on my laptop it's syncing and it's from about 1400 too 2400 melodies what is wrorng and what can I do ? I think that is my melodies I play offline then but it always take very long time too do it

Newbie

the last 14 days always I turn on my laptop it's syncing and it's from about 1400 too 2400 melodies what is wrorng and what can I do ? I think that is my melodies I play offline then but it always ta...

Peter__

Community Legend

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Receipt for order 174598139015

I bought a 12-month subscripton from eBay, and the seller activitated it my account. It WORKS, but the receipt shows ONE month, not 12. He claims it was indeed 12, but this is fishy. Can you verify if it is one or 12 months for the subscription?

Newbie

I bought a 12-month subscripton from eBay, and the seller activitated it my account. It WORKS, but the receipt shows ONE month, not 12. He claims it was indeed 12, but this is fishy. Can you verify i...

Sam

Spotify

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iphone taken

my iphone was taken and i left my downloads open for playing I want to wipe clean all content, please wipe clean or reset my device to stop my content on the iphone available to theives. signed, stephen arnold hisbasa2001@yahoo.com

Casual Listener

my iphone was taken and i left my downloads open for playing I want to wipe clean all content, please wipe clean or reset my device to stop my content on the iphone available to theives. signed,...

David

Spotify Legend

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Solved!! Contracts

If I want to see the contract I have with Spotify where do I find it? I cant find it anywhere in my profile.

Casual Listener

If I want to see the contract I have with Spotify where do I find it? I cant find it anywhere in my profile.

koma393

Casual Listener

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Shuffle and play frequency

Hi Spotify & community It appears according to comments on here and twitter, that many people have noticed that Spotify shuffle does not mean randomised playback. If not random, then what is defining the relative play frequencies of any track. I am p...

Regular

Hi Spotify & community   It appears according to comments on here and twitter, that many people have noticed that Spotify shuffle does not mean randomised playback.   If not random,...

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Living in Germany, French VPN

Hello. I live in Germany and I'm looking into getting an Unlimited account. However, I'm using a French VPN for all my internet. Will this present a problem in anyway, or can I just go ahead and buy a German Spotify Unlimited account, and use it thro...

Newbie

Hello.   I live in Germany and I'm looking into getting an Unlimited account. However, I'm using a French VPN for all my internet.   Will this present a problem in anyway, or can I just...

Peter__

Community Legend

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Can't change my subscription for news mail

I get new mail once a week and I don't want them. The thing is the mail I get them to is not the mail I have associated with my Spotify account, and there for can't end the subscription. Have tried to reset the password, but it just says I use my Fac...

Newbie

I get new mail once a week and I don't want them. The thing is the mail I get them to is not the mail I have associated with my Spotify account, and there for can't end the subscription.   Hav...

Peter__

Community Legend

358 Views

1 replies

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Can't link Facebook account with my Spotify account

Hi, recently I was somehow logged into my facebook account on the spotify site without me wanting to be. I was oblivious and so I redeemed a voucher I had for spotify premium. I have another spotify account which I don't think is linked to my faceboo...

Newbie

Hi,   recently I was somehow logged into my facebook account on the spotify site without me wanting to be. I was oblivious and so  I redeemed a voucher I had for spotify premium. I have a...

Peter__

Community Legend

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Moving abroad to Ecuador

hi, I'm currently living in Spain, and I have an unlimited account wich i think it is something great, because i don't have any smartphone.The problem is, I'm moving to Ecuador the next week, and I was wondering if I still would be able to acces and ...

Newbie

hi,   I'm currently living in Spain, and I have an unlimited account wich i think it is something great, because i don't have any smartphone. The problem is, I'm moving to Ecuador the next we...

Peter__

Community Legend

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Moved to Hungary with premium account - not working on new phone

Hi, I have a premium subcription form the time I lived in Sweden. I now moved to Hungary and it is working fine on my PC, but I also got a new phone with a local SIM and I cannot download it.Any way to make it work on my phone too? Thanks!

Casual Listener

Hi,   I have a premium subcription form the time I lived in Sweden. I now moved to Hungary and it is working fine on my PC, but I also got a new phone with a local SIM and I cannot download it...

Peter__

Community Legend

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Help!

I want to delete my account because I don't want to pay. Please help.

Newbie

I want to delete my account because I don't want to pay. Please help.

Peter__

Community Legend

423 Views

1 replies

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User change / Facebook

I installed Spotify a few days ago. First couple of days I linked my spotify with my girlfriends facebook account. Now I have my own facebook account that I have linked with Spotify. However, my girlfriends name is still displayed in the right upper ...

Visitor

I installed Spotify a few days ago. First couple of days I linked my spotify with my girlfriends facebook account. Now I have my own facebook account that I have linked with Spotify. However, my girl...

user-removed

Not applicable

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Please help restore deleted Starred files

Hi, I accidentally deleted all of my Starred files around 1:20PM EDT on Sunday March 24. It appears one of the moderators here restored my playlist files titled "Starred," but what I needed restored is the actual Starred files if that's possible. The...

Regular

Hi,    I accidentally deleted all of my Starred files around 1:20PM EDT on Sunday March 24.   It appears one of the moderators here restored my playlist files titled "Starred," but...

jsnspr

Regular

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Password help

I deactiveated my Facebook account and wanted to reset my password and not use facebook...it keeps bringing me back to facebook...HELP!

Newbie

I deactiveated my Facebook account and wanted to reset my password and not use facebook...it keeps bringing me back to facebook...HELP!

Peter__

Community Legend

361 Views

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Unable to create an account

So I tried to create a account without facebook for my receiver. First, I was unable for find username that was available. I went here, and saw someone saying that I should try on the support site. Now the email address is taken. I have seen a lot he...

Regular

So I tried to create a account without facebook for my receiver. First, I was unable for find  username that was available. I went here, and saw someone saying that I should try on the support s...

kikou852

Newbie

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How can I change my payment method? I want to use PayPal including my credit card

Hello, How can I change my payment method? I want to use PayPal including my credit card, currently I am using the normal bank account. Thanks for your support!

Newbie

Hello,   How can I change my payment method? I want to use PayPal including my credit card, currently I am using the normal bank account.   Thanks for your support!

Peter__

Community Legend

644 Views

1 replies

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Old credit card not accepted.

Hi, Hello!On 12th February I bought Unlimited subscription and than I changed in into Free 30-days Premium. Yesterday my Premium subsciption expired and I wanted to buy new one.First problem is that my credit card seems to be not accepted by Spotify ...

Casual Listener

Hi, Hello! On 12th February I bought Unlimited subscription and than I changed in into Free 30-days Premium. Yesterday my Premium subsciption expired and I wanted to buy new one. First problem is t...

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Solved!! So I bought a 1 month spotify premium card and...

When I was scratching the thing on the pin to get the code so I could activate my premium I scratched away the thing over the code and then I had accidently scratched away 2 numbers on the card and now Im unable to see what letters/numbers these are....

Casual Listener

When I was scratching the thing on the pin to get the code so I could activate my premium I scratched away the thing over the code and then I had accidently scratched away 2 numbers on the ...

martinx

Casual Listener

556 Views

1 replies

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Please help!!

Hey there, I hear everyone I know raving about spotify so I download the app which won't let me do anything and come up with a pop up message saying spotify premium is needed. Do I have to wait for the trial to end before I can et the premium spotify...

Casual Listener

Hey there, I hear everyone I know raving about spotify so I download the app which won't let me do anything and come up with a pop up message saying spotify premium is needed. Do I have to wait for t...

David

Spotify Legend

345 Views

1 replies

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