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I signed up today for basic Spotify, and have been billed. Why am I still hearing advertisements? I'm paying so I don't have to listen to them.

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Hey! Welcome to the community 🙂 

 

You won't hear advertisements if you are logged into an unlimited or premium account. 

First thing to do is double check your subscription is active on your online overview, if it is and you are still getting adverts, try logging out and back in again. 

 

Are you using Spotify on the desktop or mobile?

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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