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Cancelled premium account 2 months ago, keeps billing me.

Dear Spotify team, first off, I love the service. I can't use it currently due to personal reasons, but I plan on getting back to my premium account soon. This is why I cancelled my premium account about two months ago. However, I keep getting billed...

Casual Listener

Dear Spotify team,   first off, I love the service. I can't use it currently due to personal reasons, but I plan on getting back to my premium account soon.   This is why I cancelle...

adrian777

Casual Listener

523 Views

2 replies

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HELP! I was just now trying to upgrade my included spotify premium with phone carrier

Hello. I have an included premium subscription with my phone and now i clicked uprade to premium u charged my paypal before i got to select the option for using the subscription im paying for with my phone.....

Music Fan

Hello. I have an included premium subscription with my phone and now i clicked uprade to premium u charged my paypal before i got to select the option for using the subscription im paying for with my...

Sam

Spotify

898 Views

7 replies

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Freeze Spotify Account

Can I freeze my spotify account or do i have to cancel because i can't pay the payment for this month

Casual Listener

Can I freeze my spotify account or do i have to cancel because i can't pay the payment for this month

Peter__

Community Legend

5566 Views

1 replies

0 likes

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Iphone doesn't register upgrade to unlimited

My mac version of spotify works with Unlimited which I pay for monthly, however my Iphone still seems to think I have a free account. I use facebook to log into both, and have reinstalled both apps, and logged in and out multiple times to try and 're...

Newbie

My mac version of spotify works with Unlimited which I pay for monthly, however my Iphone still seems to think I have a free account.  I use facebook to log into both, and have reinstalled bot...

Peter__

Community Legend

387 Views

1 replies

0 likes

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Not Getting Confirmation Emails

So, i wanted to make a spotify account, so i did, and now when I try to log in on my laptop, it says i need a confirmation email, which I haven't gotten yet and its been 2+ hours. What should I do???

Casual Listener

So, i wanted to make a spotify account, so i did, and now when I try to log in on my laptop, it says i need a confirmation email, which I haven't gotten yet and its been 2+ hours. What should I do???

Peter__

Community Legend

859 Views

1 replies

1 likes

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Spotify Account and Facebook account merged, everything gone including subscription

Yesterday I logged out of Spotify so my girlfriend could log in with her account. Today I logged in and I have nothing. No playlists, no radio station, no premium. I don't know where it went but this needs to get fixed ASAP. I used to login with eith...

Visitor

Yesterday I logged out of Spotify so my girlfriend could log in with her account. Today I logged in and I have nothing.  No playlists, no radio station, no premium.   I don't know whe...

user-removed

Not applicable

1486 Views

11 replies

0 likes

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Cant login to my original facebook account!

I try to login to my older facebook account since I just started recently using the app again and it starts to login but then says it cant process my login or something of that rather. I would like to be able to login to that again but it wont let me...

Casual Listener

I try to login to my older facebook account since I just started recently using the app again and it starts to login but then says it cant process my login or something of that rather. I would like t...

flo202020

Casual Listener

1039 Views

3 replies

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Muse Christopher Caliendo

As there is no place to report this on this forum i will do it here. At artist Muse there is a album named "Flute Music by Christpoher Caliendo". This album is not Muse's and Muse has nothing to do with it. Please solve this, now everythime I listen ...

Newbie

As there is no place to report this on this forum i will do it here.   At artist Muse there is a album named "Flute Music by Christpoher Caliendo". This album is not Muse's and Muse has noth...

user-removed

Not applicable

773 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

spotify wont let me change my payment information

i switched banks and the card i had my subscription on is now gone and i need to change it to a new one however the page to change my payment information wont load, its nothing to do with my internet because every other website works, but it just won...

Newbie

i switched banks and the card i had my subscription on is now gone and i need to change it to a new one however the page to change my payment information wont load, its nothing to do with my internet...

Peter__

Community Legend

556 Views

1 replies

0 likes

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Deleting account

Hi there I wanna delete my account please! Why do you guys make it so hard to do so???? I have sent an email to customer support but still no replies and my account is active!!! I want it to be deleted ASAP! I look forward to your reply. Luca

Visitor

Hi there   I wanna delete my account please! Why do you guys make it so hard to do so????   I have sent an email to customer support but still no replies and my account is active!!!...

Peter__

Community Legend

1351 Views

14 replies

0 likes

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Payment not accepted

Hi there, My problem is simple to understand, but I can't have it solved. I have tried every way possible to pay for the Premium Subscription, even though Paypal and I haven't been successful. It always ends up informing me that it was no good, after...

Regular

Hi there,   My problem is simple to understand, but I can't have it solved. I have tried every way possible to pay for the Premium Subscription, even though Paypal and I haven't been success...

Peter__

Community Legend

1616 Views

11 replies

0 likes

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Omg, can't find a song!

Can't believe it, 'Just A Day' by feeder can't be found! I found a song written in 1879 but couldn't find a really popular feeder song. Any ideas? was generally disappointed as was starting to think Spotify was the Google of music!

Regular

Can't believe it, 'Just A Day' by feeder can't be found! I found a song written in 1879 but couldn't find a really popular feeder song. Any ideas? was generally disappointed as was starting to think ...

Taylor

Community Legend

3620 Views

4 replies

0 likes

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deactivated Fb account now no access

I deactivated my Fb account and found out that I lost access to my spotify bc I signed up originally through FB. I had no idea when i cancelled Fb that I would lose spotify. So I had to re-login to FB to even access these boards, what a joke. Then I ...

Visitor

I deactivated my Fb account and found out that I lost access to my spotify bc I signed up originally through FB. I had no idea when i cancelled Fb that I would lose spotify. So I had to re-login to F...

Peter__

Community Legend

1373 Views

4 replies

0 likes

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Playlist running time

Has the playlist total running time gone or is it hidden somewhere? Apologies if this has been asked before as it altered a while back.

Newbie

Has the playlist total running time gone or is it hidden somewhere? Apologies if this has been asked before as it altered a while back.

Sam

Spotify

819 Views

1 replies

0 likes

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E-gift card - buying for a friend in Germany

Hello all, I'd like to buy a 3-month premium subscription for a friend, but the website's restrictions are making it extremely difficult! I'll do my best to explain things simply: We both live in Germany right now (I'm here short-term). My only possi...

Casual Listener

Hello all,   I'd like to buy a 3-month premium subscription for a friend, but the website's restrictions are making it extremely difficult! I'll do my best to explain things simply:   W...

Adam

Roadie

3947 Views

3 replies

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techie help please!

Like many others I have inadvertently deleted my account by trying to unlink from the monster that is FaceBook. I see that you may be able to close the new account made accidentally and relocate all the playlists I have lovingly created in the origin...

Casual Listener

Like many others I have inadvertently deleted my account by trying to unlink from the monster that is FaceBook. I see that you may be able to close the new account made accidentally and relocate...

Joe

Community Legend

549 Views

1 replies

0 likes

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I've been billed for 1 entire year but I had monthly and I was about to cancel my Premium

Greetings, I already opened a ticket at Spotify. Today I've been billed for 119.88 EUR yearly service. I never changed from monthly to yearly, I only logged in in the past to check how to disable my Premium account. Anyone else had this problem befor...

Newbie

Greetings,   I already opened a ticket at Spotify. Today I've been billed for 119.88 EUR yearly service. I never changed from monthly to yearly, I only logged in in the past to check how to ...

Joe

Community Legend

501 Views

1 replies

0 likes

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I just deleted my playlist :(

I was trying to delete a song from my playlist, but inadvertadly deleted the playlist itself. It was called 'To Listen to'. Is there any way to recover it?

Newbie

I was trying to delete a song from my playlist, but inadvertadly deleted the playlist itself. It was called 'To Listen to'.   Is there any way to recover it?

Peter__

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes