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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

776358 Views

18 replies

29 likes

  • 776358 Views
  • 18 replies
  • 29 likes

Lost all my music

Hello SpotifyI have an account ([Snip-Email~Peter]) and i got alot of musicBut then i wanted to make a new account on my other mail but i accedently connected it with the same facebook and when i then tryed to log in on my normal Spotify then everyth...

Visitor

Hello Spotify I have an account ([Snip-Email~Peter]) and i got alot of music But then i wanted to make a new account on my other mail but i accedently connected it with the same facebook and when i...

Peter__

Community Legend

605 Views

1 replies

1 likes

  • 605 Views
  • 1 replies
  • 1 likes

Spotfiy premium not working

Hi my spotfiy premium has just stoped working on my phone?its days I need it to play songs but already have it,and have done for a while and helpMuch appreciated

Casual Listener

Hi my spotfiy premium has just stoped working on my phone?its days I need it to play songs but already have it,and have done for a while and help Much appreciated

Peter__

Community Legend

718 Views

7 replies

0 likes

  • 718 Views
  • 7 replies
  • 0 likes

Stopping premium

Hi I want to cancel my spotify account how do I do this?

Newbie

Hi I want to cancel my spotify account how do I do this?

Taylor

Community Legend

446 Views

2 replies

0 likes

  • 446 Views
  • 2 replies
  • 0 likes

Need Help Resubscribing

Hi I have been trying to restart my service and I keep getting a error message I'm not logged in . I logged in select account and it has resubscribe button . I can see all my billing info so I hit button and it says I need to put in FB password on ne...

Regular

Hi I have been trying to restart my service and I keep getting a error message I'm not logged in . I logged in select account and it has resubscribe button . I can see all my billing info so I hit bu...

sparklediva28

Regular

1786 Views

3 replies

0 likes

  • 1786 Views
  • 3 replies
  • 0 likes

phone was stolen. someone is using my account...

So my mobile was stolen and now they are using my spotify account.... is there a way to sign me out off ALL devices?

Casual Listener

So my mobile was stolen and now they are using my spotify account.... is there a way to sign me out off ALL devices?

krikelin

Community Legend

869 Views

1 replies

0 likes

Help
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  • 1 replies
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broadcast Spotify for commercial/private use

is it possible to broadcast spotify songs in a private commercial shop?

Newbie

is it possible to broadcast spotify songs in a private commercial shop?

Peter__

Community Legend

1245 Views

1 replies

0 likes

  • 1245 Views
  • 1 replies
  • 0 likes

Problem where there's different playlists on diff devices

Currently, playlists that I've added from my computer are not showing up on my phone, and vice versa. I went Spotify Free for a little while and continued to add playlists, and it was around then that this problem started so I don't know if that's re...

Casual Listener

Currently, playlists that I've added from my computer are not showing up on my phone, and vice versa. I went Spotify Free for a little while and continued to add playlists, and it was around then tha...

toille9

Casual Listener

720 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

My mother forgot her password to her spotify account and her email.

My mother forgot her password to her spotify account and her email. So getting a new password from Spotify won't work because we can't log into the email. So now my mother pays for premium without being able to use spotify nor cancel the subs. Please...

Casual Listener

My mother forgot her password to her spotify account and her email. So getting a new password from Spotify won't work because we can't log into the email. So now my mother pays for premium without be...

Shylips

Casual Listener

418 Views

2 replies

0 likes

  • 418 Views
  • 2 replies
  • 0 likes

Playlist Gone??

Is there any way to get it back!?!?!

Newbie

Is there any way to get it back!?!?!

Peter__

Community Legend

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Playlist have been removed

Hi, my three playlists have been removed,I have not been on my spotify for a week now because I had reach my time limit, I logged on it today and all of them have gone , I need them for a party I have next weekend, the playlist names are , wills , ev...

Newbie

Hi, my three playlists have been removed,I have not been on my spotify for a week now because I had reach my time limit, I logged on it today and all of them have gone , I need them for a party I hav...

Peter__

Community Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Can't upgrade to premium

I have had premium before but I cancelled it for a few months. Went to reinstate it the other day and it would only let me loggin through Facebook. This was fine but when I clicked to purchase the premium account it said on the next page I will have ...

Casual Listener

I have had premium before but I cancelled it for a few months. Went to reinstate it the other day and it would only let me loggin through Facebook. This was fine but when I clicked to purchase the pr...

Peter__

Community Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

censored lyrics

Does any know how to get rid if explicit lyrics. I dont want to hear all those cuss words!

Newbie

Does any know how to get rid if explicit lyrics.  I dont want to hear all those cuss words!

Peter__

Community Legend

6000 Views

3 replies

0 likes

  • 6000 Views
  • 3 replies
  • 0 likes

after first month trial, I have been double billed

after first trial month (in Italy) I have been billed twice! no email, no call center, just a not verified twitter account @spotifyitaly to tweet to...

Regular

after first trial  month (in Italy) I have been billed twice!   no email, no call center, just a not verified twitter account @spotifyitaly to tweet to...

naevus

Regular

352 Views

2 replies

0 likes

  • 352 Views
  • 2 replies
  • 0 likes

Password reset trouble (verified address, signed up pre-facebook)

I'm a fairly early spotify adopter (I signed up before FBLogin was an option). I'm attempting to reset my account password. I've verified I have the email address correct by clicking my profile in the desktop app, and copy/pasting it into the passwor...

Visitor

I'm a fairly early spotify adopter (I signed up before FBLogin was an option). I'm attempting to reset my account password. I've verified I have the email address correct by clicking my profi...

user-removed

Not applicable

546 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Country mismatch

Hi, I bought a gift card for friend in another country (I'm in Spain, he's in the UK) and when he tries to redeem the code, he gets a "country mismatch" error. How can we solve this problem? Thanks

Casual Listener

Hi,   I bought a gift card for friend in another country (I'm in Spain, he's in the UK) and when he tries to redeem the code, he gets a "country mismatch" error.   How can we solve ...

Peter__

Community Legend

1245 Views

4 replies

2 likes

  • 1245 Views
  • 4 replies
  • 2 likes

Spotify Premium not recognised

I have purchased spotify premium yesterday, but no matter where I log on from, my android phone, android tablet or desktop, my premium account doesn't seem to be activated. What next? Thank you

Newbie

I have purchased spotify premium yesterday, but no matter where I log on from, my android phone, android tablet or desktop, my premium account doesn't seem to be activated.   What next? Th...

Peter__

Community Legend

649 Views

5 replies

0 likes

  • 649 Views
  • 5 replies
  • 0 likes

Can't upgrade to premium

I push the subscribe button and it says processing and then gives me an error message telling me I'm not logged it. What gives?

Casual Listener

I push the subscribe button and it says processing and then gives me an error message telling me I'm not logged it. What gives?

Godzilah

Casual Listener

372 Views

2 replies

0 likes

  • 372 Views
  • 2 replies
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I have a premium account

I pay ten dollars a month but when I try to play music on my iPhone it says I don't have a premium account and now I can't listen to my music. Can someone tell me why I've been using spotify for almost a year and today I can't use it?

Newbie

I pay ten dollars a month but when I try to play music on my iPhone it says I don't have a premium account and now I can't listen to my music. Can someone tell me why I've been using spotify for almo...

Taylor

Community Legend

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes