phone was stolen. someone is using my account...
So my mobile was stolen and now they are using my spotify account.... is there a way to sign me out off ALL devices?
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Start a topicSo my mobile was stolen and now they are using my spotify account.... is there a way to sign me out off ALL devices?
Casual Listener
So my mobile was stolen and now they are using my spotify account.... is there a way to sign me out off ALL devices?
krikelin
Community Legend
963 Views
1 replies
0 likes
is it possible to broadcast spotify songs in a private commercial shop?
Newbie
is it possible to broadcast spotify songs in a private commercial shop?
Peter__
Community Legend
1343 Views
1 replies
0 likes
Currently, playlists that I've added from my computer are not showing up on my phone, and vice versa. I went Spotify Free for a little while and continued to add playlists, and it was around then that this problem started so I don't know if that's re...
Casual Listener
Currently, playlists that I've added from my computer are not showing up on my phone, and vice versa. I went Spotify Free for a little while and continued to add playlists, and it was around then tha...
toille9
Casual Listener
1369 Views
6 replies
0 likes
My mother forgot her password to her spotify account and her email. So getting a new password from Spotify won't work because we can't log into the email. So now my mother pays for premium without being able to use spotify nor cancel the subs. Please...
Casual Listener
My mother forgot her password to her spotify account and her email. So getting a new password from Spotify won't work because we can't log into the email. So now my mother pays for premium without be...
Shylips
Casual Listener
532 Views
2 replies
0 likes
Is there any way to get it back!?!?!
Newbie
Is there any way to get it back!?!?!
Peter__
Community Legend
398 Views
1 replies
0 likes
Hi, my three playlists have been removed,I have not been on my spotify for a week now because I had reach my time limit, I logged on it today and all of them have gone , I need them for a party I have next weekend, the playlist names are , wills , ev...
Newbie
Hi, my three playlists have been removed,I have not been on my spotify for a week now because I had reach my time limit, I logged on it today and all of them have gone , I need them for a party I hav...
Peter__
Community Legend
446 Views
1 replies
0 likes
I have had premium before but I cancelled it for a few months. Went to reinstate it the other day and it would only let me loggin through Facebook. This was fine but when I clicked to purchase the premium account it said on the next page I will have ...
Casual Listener
I have had premium before but I cancelled it for a few months. Went to reinstate it the other day and it would only let me loggin through Facebook. This was fine but when I clicked to purchase the pr...
Peter__
Community Legend
421 Views
1 replies
0 likes
Does any know how to get rid if explicit lyrics. I dont want to hear all those cuss words!
Newbie
Does any know how to get rid if explicit lyrics. I dont want to hear all those cuss words!
Peter__
Community Legend
6211 Views
3 replies
0 likes
after first trial month (in Italy) I have been billed twice! no email, no call center, just a not verified twitter account @spotifyitaly to tweet to...
Regular
after first trial month (in Italy) I have been billed twice! no email, no call center, just a not verified twitter account @spotifyitaly to tweet to...
naevus
Regular
476 Views
2 replies
0 likes
I'm a fairly early spotify adopter (I signed up before FBLogin was an option). I'm attempting to reset my account password. I've verified I have the email address correct by clicking my profile in the desktop app, and copy/pasting it into the passwor...
Visitor
I'm a fairly early spotify adopter (I signed up before FBLogin was an option). I'm attempting to reset my account password. I've verified I have the email address correct by clicking my profi...
user-removed
Not applicable
665 Views
2 replies
0 likes
Hi, I bought a gift card for friend in another country (I'm in Spain, he's in the UK) and when he tries to redeem the code, he gets a "country mismatch" error. How can we solve this problem? Thanks
Casual Listener
Hi, I bought a gift card for friend in another country (I'm in Spain, he's in the UK) and when he tries to redeem the code, he gets a "country mismatch" error. How can we solve ...
Peter__
Community Legend
1455 Views
4 replies
2 likes
I have purchased spotify premium yesterday, but no matter where I log on from, my android phone, android tablet or desktop, my premium account doesn't seem to be activated. What next? Thank you
Newbie
I have purchased spotify premium yesterday, but no matter where I log on from, my android phone, android tablet or desktop, my premium account doesn't seem to be activated. What next? Th...
Peter__
Community Legend
867 Views
5 replies
0 likes
I push the subscribe button and it says processing and then gives me an error message telling me I'm not logged it. What gives?
Casual Listener
I push the subscribe button and it says processing and then gives me an error message telling me I'm not logged it. What gives?
Godzilah
Casual Listener
479 Views
2 replies
0 likes
I pay ten dollars a month but when I try to play music on my iPhone it says I don't have a premium account and now I can't listen to my music. Can someone tell me why I've been using spotify for almost a year and today I can't use it?
Newbie
I pay ten dollars a month but when I try to play music on my iPhone it says I don't have a premium account and now I can't listen to my music. Can someone tell me why I've been using spotify for almo...
Taylor
Community Legend
365 Views
1 replies
0 likes
I hate the fact that spotify is making is so hard to use it without mixing in my facebook. I just logged in on Spotify and payed to get premium. Now the premium subscription is only there when I log in with my Facebook account. The problem is that wh...
Visitor
I hate the fact that spotify is making is so hard to use it without mixing in my facebook. I just logged in on Spotify and payed to get premium. Now the premium subscription is only there when ...
user-removed
Not applicable
449 Views
2 replies
0 likes
Hello! I have recieved the error message: "Spotify has been unable to withdraw funds from your account due to a bank error. To ensure that your Spotify Unlimited subscription does not expire please contact your card issuer." I don't know why that hap...
Casual Listener
Hello! I have recieved the error message: "Spotify has been unable to withdraw funds from your account due to a bank error. To ensure that your Spotify Unlimited subscription does not expi...
Peter__
Community Legend
2656 Views
9 replies
0 likes
Can someone please help, not sure why if I paid for the premium on 05/07/2013, I am not getting premium subscription. I am still getting all of the ads. I either need to get an extension because it has been already 10 days or a full refund on my acco...
Newbie
Can someone please help, not sure why if I paid for the premium on 05/07/2013, I am not getting premium subscription. I am still getting all of the ads. I either need to get an extension ...
Peter__
Community Legend
366 Views
1 replies
0 likes
I know this has been written about before, but I don't think there's been a thread touching on this as of late... My sound quality, supposedly on the highest setting still sounds crappy to me. I'm an audiophile and this seriously bugs me. Do you have...
Newbie
I know this has been written about before, but I don't think there's been a thread touching on this as of late... My sound quality, supposedly on the highest setting still sounds crappy to...
Taylor
Community Legend
490 Views
1 replies
0 likes
Hey guys! My problem looks like this: today I instaled spotify and wanted to try it out but this is what I get (pic below) and it never ends all the time tring to login i guess. Any idea how to solve it? http://img4.imageshack.us/img4/4773/errordm.pn...
Casual Listener
Hey guys! My problem looks like this: today I instaled spotify and wanted to try it out but this is what I get (pic below) and it never ends all the time tring to login i guess. Any idea how...
Rorey
Spotify
766 Views
5 replies
0 likes
Dear Spotify team, first off, I love the service. I can't use it currently due to personal reasons, but I plan on getting back to my premium account soon. This is why I cancelled my premium account about two months ago. However, I keep getting billed...
Casual Listener
Dear Spotify team, first off, I love the service. I can't use it currently due to personal reasons, but I plan on getting back to my premium account soon. This is why I cancelle...
adrian777
Casual Listener
535 Views
2 replies
0 likes