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Need Help Resubscribing

Hi I have been trying to restart my service and I keep getting a error message I'm not logged in . I logged in select account and it has resubscribe button . I can see all my billing info so I hit button and it says I need to put in FB password on ne...

Regular

Hi I have been trying to restart my service and I keep getting a error message I'm not logged in . I logged in select account and it has resubscribe button . I can see all my billing info so I hit bu...

sparklediva28

Regular

1950 Views

3 replies

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phone was stolen. someone is using my account...

So my mobile was stolen and now they are using my spotify account.... is there a way to sign me out off ALL devices?

Casual Listener

So my mobile was stolen and now they are using my spotify account.... is there a way to sign me out off ALL devices?

krikelin

Community Legend

943 Views

1 replies

0 likes

Help
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broadcast Spotify for commercial/private use

is it possible to broadcast spotify songs in a private commercial shop?

Newbie

is it possible to broadcast spotify songs in a private commercial shop?

Peter__

Community Legend

1333 Views

1 replies

0 likes

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Problem where there's different playlists on diff devices

Currently, playlists that I've added from my computer are not showing up on my phone, and vice versa. I went Spotify Free for a little while and continued to add playlists, and it was around then that this problem started so I don't know if that's re...

Casual Listener

Currently, playlists that I've added from my computer are not showing up on my phone, and vice versa. I went Spotify Free for a little while and continued to add playlists, and it was around then tha...

toille9

Casual Listener

1295 Views

6 replies

0 likes

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My mother forgot her password to her spotify account and her email.

My mother forgot her password to her spotify account and her email. So getting a new password from Spotify won't work because we can't log into the email. So now my mother pays for premium without being able to use spotify nor cancel the subs. Please...

Casual Listener

My mother forgot her password to her spotify account and her email. So getting a new password from Spotify won't work because we can't log into the email. So now my mother pays for premium without be...

Shylips

Casual Listener

510 Views

2 replies

0 likes

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Playlist Gone??

Is there any way to get it back!?!?!

Newbie

Is there any way to get it back!?!?!

Peter__

Community Legend

381 Views

1 replies

0 likes

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Playlist have been removed

Hi, my three playlists have been removed,I have not been on my spotify for a week now because I had reach my time limit, I logged on it today and all of them have gone , I need them for a party I have next weekend, the playlist names are , wills , ev...

Newbie

Hi, my three playlists have been removed,I have not been on my spotify for a week now because I had reach my time limit, I logged on it today and all of them have gone , I need them for a party I hav...

Peter__

Community Legend

433 Views

1 replies

0 likes

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Can't upgrade to premium

I have had premium before but I cancelled it for a few months. Went to reinstate it the other day and it would only let me loggin through Facebook. This was fine but when I clicked to purchase the premium account it said on the next page I will have ...

Casual Listener

I have had premium before but I cancelled it for a few months. Went to reinstate it the other day and it would only let me loggin through Facebook. This was fine but when I clicked to purchase the pr...

Peter__

Community Legend

414 Views

1 replies

0 likes

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censored lyrics

Does any know how to get rid if explicit lyrics. I dont want to hear all those cuss words!

Newbie

Does any know how to get rid if explicit lyrics.  I dont want to hear all those cuss words!

Peter__

Community Legend

6180 Views

3 replies

0 likes

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after first month trial, I have been double billed

after first trial month (in Italy) I have been billed twice! no email, no call center, just a not verified twitter account @spotifyitaly to tweet to...

Regular

after first trial  month (in Italy) I have been billed twice!   no email, no call center, just a not verified twitter account @spotifyitaly to tweet to...

naevus

Regular

454 Views

2 replies

0 likes

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Password reset trouble (verified address, signed up pre-facebook)

I'm a fairly early spotify adopter (I signed up before FBLogin was an option). I'm attempting to reset my account password. I've verified I have the email address correct by clicking my profile in the desktop app, and copy/pasting it into the passwor...

Visitor

I'm a fairly early spotify adopter (I signed up before FBLogin was an option). I'm attempting to reset my account password. I've verified I have the email address correct by clicking my profi...

user-removed

Not applicable

648 Views

2 replies

0 likes

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Country mismatch

Hi, I bought a gift card for friend in another country (I'm in Spain, he's in the UK) and when he tries to redeem the code, he gets a "country mismatch" error. How can we solve this problem? Thanks

Casual Listener

Hi,   I bought a gift card for friend in another country (I'm in Spain, he's in the UK) and when he tries to redeem the code, he gets a "country mismatch" error.   How can we solve ...

Peter__

Community Legend

1420 Views

4 replies

2 likes

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Spotify Premium not recognised

I have purchased spotify premium yesterday, but no matter where I log on from, my android phone, android tablet or desktop, my premium account doesn't seem to be activated. What next? Thank you

Newbie

I have purchased spotify premium yesterday, but no matter where I log on from, my android phone, android tablet or desktop, my premium account doesn't seem to be activated.   What next? Th...

Peter__

Community Legend

813 Views

5 replies

0 likes

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Can't upgrade to premium

I push the subscribe button and it says processing and then gives me an error message telling me I'm not logged it. What gives?

Casual Listener

I push the subscribe button and it says processing and then gives me an error message telling me I'm not logged it. What gives?

Godzilah

Casual Listener

466 Views

2 replies

0 likes

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I have a premium account

I pay ten dollars a month but when I try to play music on my iPhone it says I don't have a premium account and now I can't listen to my music. Can someone tell me why I've been using spotify for almost a year and today I can't use it?

Newbie

I pay ten dollars a month but when I try to play music on my iPhone it says I don't have a premium account and now I can't listen to my music. Can someone tell me why I've been using spotify for almo...

Taylor

Community Legend

355 Views

1 replies

0 likes

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Why do I have premium only when logging in with Facebook?

I hate the fact that spotify is making is so hard to use it without mixing in my facebook. I just logged in on Spotify and payed to get premium. Now the premium subscription is only there when I log in with my Facebook account. The problem is that wh...

Visitor

I hate the fact that spotify is making is so hard to use it without  mixing in my facebook. I just logged in on Spotify and payed to get premium. Now the premium subscription is only there when ...

user-removed

Not applicable

435 Views

2 replies

0 likes

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Solved!! Bank error, unable to withdraw funds

Hello! I have recieved the error message: "Spotify has been unable to withdraw funds from your account due to a bank error. To ensure that your Spotify Unlimited subscription does not expire please contact your card issuer." I don't know why that hap...

Casual Listener

Hello!   I have recieved the error message: "Spotify has been unable to withdraw funds from your account due to a bank error. To ensure that your Spotify Unlimited subscription does not expi...

Peter__

Community Legend

2571 Views

9 replies

0 likes

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I've paid for Premium and it's not upgraded! 05/07/2013

Can someone please help, not sure why if I paid for the premium on 05/07/2013, I am not getting premium subscription. I am still getting all of the ads. I either need to get an extension because it has been already 10 days or a full refund on my acco...

Newbie

Can someone please help, not sure why if I paid for the premium on 05/07/2013, I am not getting premium subscription.  I am still getting all of the ads.  I either need to get an extension ...

Peter__

Community Legend

356 Views

1 replies

0 likes

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Sound quality?

I know this has been written about before, but I don't think there's been a thread touching on this as of late... My sound quality, supposedly on the highest setting still sounds crappy to me. I'm an audiophile and this seriously bugs me. Do you have...

Newbie

I know this has been written about before, but I don't think there's been a thread touching on this as of late...   My sound quality, supposedly on the highest setting still sounds crappy to...

Taylor

Community Legend

464 Views

1 replies

0 likes

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Problem with starting spotify - First loging in

Hey guys! My problem looks like this: today I instaled spotify and wanted to try it out but this is what I get (pic below) and it never ends all the time tring to login i guess. Any idea how to solve it? http://img4.imageshack.us/img4/4773/errordm.pn...

Casual Listener

Hey guys!   My problem looks like this: today I instaled spotify and wanted to try it out but this is what I get (pic below) and it never ends all the time tring to login i guess. Any idea how...

Rorey

Spotify

738 Views

5 replies

0 likes

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