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Unable to renew

I have a monthly subscription and it failed this month because I didn't have funds in the account. All my playlists have disappeared. I am now trying to pay for the month that I have missed but my subscription is saying that my next payment isn't due...

Newbie

I have a monthly subscription and it failed this month because I didn't have funds in the account. All my playlists have disappeared. I am now trying to pay for the month that I have missed but my ...

Peter__

Community Legend

630 Views

1 replies

0 likes

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Accidentally deleted entire playlist. now only 1 song remains

Hi, I had a playlist called "awesome songs." Today, I added a song to it, and I realized my entire playlist was gone. Please help!

Casual Listener

Hi,   I had a playlist called "awesome songs." Today, I added a song to it, and I realized my entire playlist was gone. Please help! 

Peter__

Community Legend

1679 Views

8 replies

0 likes

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Payment problem

So My payment failed the other day and theban i checked if i had Any money left and repayed. It accepted and has taken money. But my account still says I'm going with the free spotify so my iPhone ain't working.Please help fast

Newbie

So My payment failed the other day and theban i checked if i had Any money left and repayed. It accepted and has taken money. But my account still says I'm going with the free spotify so my iPhone ai...

Peter__

Community Legend

560 Views

2 replies

0 likes

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  • 2 replies
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Spotify section not showing in timeline

Hello! I have a problem with my shared music. I have enabled everything and I only see the music in the "recent activity" section. I have enabled too the Spotify section in the timeline but it not appears. And when I ho to More > Spotify on the top o...

Casual Listener

Hello!   I have a problem with my shared music. I have enabled everything and I only see the music in the "recent activity" section. I have enabled too the Spotify section in the timeline bu...

amartinezpa

Casual Listener

1745 Views

6 replies

0 likes

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Playlist with 4000+ tracks on Mac only 300+ showing on IOS

Hi, I decided to create a new playlist on the desktop version and add all the tracks from all my other playlist into one so that I can shuffle through all my music on my iPhone. The playlist shows on my iPhone but only contains 300 odd. I tried creat...

Music Fan

Hi, I decided to create a new playlist on the desktop version and add all the tracks from all my other playlist into one so that I can shuffle through all my music on my iPhone. The playlist shows on...

j4m1eb

Music Fan

1011 Views

4 replies

0 likes

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pagos

hola me cobraron 2 veces la cuota premium de marzo y todavia hoy en mayo no devolvieron el importe y siguen cobrandome

Visitor

hola me cobraron 2 veces la cuota premium de marzo y todavia hoy en mayo no devolvieron el importe y siguen cobrandome   

Taylor

Community Legend

632 Views

1 replies

0 likes

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  • 1 replies
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Problem re-enabling premium service

Hello, Recently my premium service lapsed due to credit card payments failing (lost credit card). I have updated the credit card details but am having trouble re-enabling my account. I am still travelling and am currently in Indonesia. I log in to sp...

Casual Listener

Hello, Recently my premium service lapsed due to credit card payments failing (lost credit card). I have updated the credit card details but am having trouble re-enabling my account. I am still tra...

trapdoor_spider

Casual Listener

1426 Views

2 replies

0 likes

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Facebook and login

I currently have a spotify that I pay for the premium with and it is linked to my facebook account. I have deactivated facebook and do not want to reactivate to keep spotify. Is there a way for me to copy those play lists and have my account transfer...

Visitor

I currently have a spotify that I pay for the premium with and it is linked to my facebook account. I have deactivated facebook and do not want to reactivate to keep spotify. Is there a way for me to...

Peter__

Community Legend

715 Views

3 replies

0 likes

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Signing up using NUS discount

Hi, I just tried to sign up using the NUS link from their website and after logging in i get the following message: Student discount This feature is currently unavailable. Please try again later. anybody have any ideas please? thanks.

Casual Listener

Hi,   I just tried to sign up using the NUS link from their website and after logging in i get the following message:   Student discount This feature is currently unavailable. Ple...

beardedbenito

Casual Listener

597 Views

2 replies

0 likes

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Payment failed now spotify premium wont work

My credit card was stolen so i cancelled it and spotify was set up to take payment from it. Have changed card on account for spotify but premium is still not working! Any ideas wht i can do? Can't find a contact number for spotify either o ask them!T...

Casual Listener

My credit card was stolen so i cancelled it and spotify was set up to take payment from it. Have changed card on account for spotify but premium is still not working! Any ideas wht i can do? Can't fi...

Sam

Spotify

696 Views

3 replies

0 likes

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Solved!! Everything is deleted

I disconnected from facebook and all of my personal playlists, friends, followers and following, etc ... is gone. I beleive that it is a new account somehow. I want to get my old one back! I have checked out other boards, read every post till the end...

Newbie

I disconnected from facebook and all of my personal playlists, friends, followers and following, etc ... is gone. I beleive that it is a new account somehow. I want to get my old one back!  &n...

Sam

Spotify

875 Views

2 replies

0 likes

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Facebook username & password wont log in

I've check another thread about this issue & failed. My account has been down for several weeks. It 1st started when I installed the app on my cell. I ran into an error when I tried to log back in. Then my PC Spotify began to show an error with my co...

Casual Listener

I've check another thread about this issue & failed. My account has been down for several weeks. It 1st started when I installed the app on my cell. I ran into an error when I tried to log back...

Sam

Spotify

756 Views

3 replies

0 likes

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unlimited to premium: must i delete cache before i get 320kbps?

considering this upgrade purely for improved sound quality. But will spotify continue to use the 160kbps files in cache even after upgrading? and if so should i delete the contents of the cache folder? Would it be safe to do this after logging out an...

Casual Listener

considering this upgrade purely for improved sound quality. But will spotify continue to use the 160kbps files in cache even after upgrading? and if so should i delete the contents of the cache folde...

tweeglitch

Casual Listener

926 Views

2 replies

0 likes

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Free trail has eneded, how do I continue using?

Hi I downloaded Spotify on my iPhone and it started the 48hr free trail. I would like to continue using spotify but I can't see how to do this? Please could you help. Thank you

Newbie

Hi   I downloaded Spotify on my iPhone and it started the 48hr free trail. I would like to continue using spotify but I can't see how to do this? Please could you help.   Thank you

Greg

Roadie

775 Views

1 replies

0 likes

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How can I buy spotify as a gift for someone else?

¿ . https://www.spotify.com/us/get-spotify/e-card/ says gift cards are not available in my country? USA? No gift cards for USA? That's a big gift card market you're missing out on.

Newbie

¿  .   https://www.spotify.com/us/get-spotify/e-card/   says gift cards are not available in my country? USA? No gift cards for USA? That's a big gift card market you're missing ou...

Peter__

Community Legend

3403 Views

2 replies

0 likes

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Solved!! Bought subscription to wrong account

I'm hoping someone here can help. I was showing a family member how Spotify works and she wanted to purchase a subscription. I accidentally bought her subscription on MY account. Once I realized this, I signed off, created a new account for her and s...

Casual Listener

I'm hoping someone here can help. I was showing a family member how Spotify works and she wanted to purchase a subscription. I accidentally bought her subscription on MY account. Once I realized this...

omgirl

Casual Listener

2171 Views

2 replies

0 likes

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  • 2 replies
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Spotify in India

Is there any chance of Spotify coming to India ?

Newbie

Is there any chance of Spotify coming to India ?

Peter__

Community Legend

740 Views

2 replies

0 likes

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  • 2 replies
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I can not recover my password because my email account is expired

How can I recover my password if I have no access to my initial email account (the account that I used a long time ago when I first installed Spotify)?? I have a premium account and I have no access now because I forgot my password and I deleted my c...

Casual Listener

How can I recover my password if I have no access to my initial email account (the account that I used a long time ago when I first installed Spotify)?? I have a premium account and I have no acces...

isabelrj

Casual Listener

648 Views

2 replies

0 likes

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Payments. Beeing charged, but downgrated to free version?

Hi folks From my bank acount i can see that I´ve beeing charged and have payed for my premium spotify, but for some reason I can only acces the free acount? Why is this? PLease help

Newbie

Hi folks From my bank acount i can see that I´ve beeing charged and have payed for my premium spotify, but for some reason I can only acces the free acount? Why is this? PLease help

Peter__

Community Legend

474 Views

1 replies

0 likes

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  • 1 replies
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"Sofort Dauerauftrag" not available, it was before.

Hey there, I would love 2 get premium, but I can't choose "Sofort Dauerauftrag" and I can't use any other payment options. It was available at the time I had premium, but why is it now not avaible?:< Greets from germany

Regular

Hey there, I would love 2 get premium, but I can't choose "Sofort Dauerauftrag" and I can't use any other payment options. It was available at the time I had premium, but why is it now not avaib...

pqsLoud

Regular

1815 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes