Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

778412 Views

18 replies

29 likes

  • 778412 Views
  • 18 replies
  • 29 likes

Playlist running time

Has the playlist total running time gone or is it hidden somewhere? Apologies if this has been asked before as it altered a while back.

Newbie

Has the playlist total running time gone or is it hidden somewhere? Apologies if this has been asked before as it altered a while back.

Sam

Spotify

765 Views

1 replies

0 likes

  • 765 Views
  • 1 replies
  • 0 likes

E-gift card - buying for a friend in Germany

Hello all, I'd like to buy a 3-month premium subscription for a friend, but the website's restrictions are making it extremely difficult! I'll do my best to explain things simply: We both live in Germany right now (I'm here short-term). My only possi...

Casual Listener

Hello all,   I'd like to buy a 3-month premium subscription for a friend, but the website's restrictions are making it extremely difficult! I'll do my best to explain things simply:   W...

Adam

Roadie

3511 Views

3 replies

0 likes

  • 3511 Views
  • 3 replies
  • 0 likes

techie help please!

Like many others I have inadvertently deleted my account by trying to unlink from the monster that is FaceBook. I see that you may be able to close the new account made accidentally and relocate all the playlists I have lovingly created in the origin...

Casual Listener

Like many others I have inadvertently deleted my account by trying to unlink from the monster that is FaceBook. I see that you may be able to close the new account made accidentally and relocate...

Joe

Community Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

I've been billed for 1 entire year but I had monthly and I was about to cancel my Premium

Greetings, I already opened a ticket at Spotify. Today I've been billed for 119.88 EUR yearly service. I never changed from monthly to yearly, I only logged in in the past to check how to disable my Premium account. Anyone else had this problem befor...

Newbie

Greetings,   I already opened a ticket at Spotify. Today I've been billed for 119.88 EUR yearly service. I never changed from monthly to yearly, I only logged in in the past to check how to ...

Joe

Community Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

I just deleted my playlist :(

I was trying to delete a song from my playlist, but inadvertadly deleted the playlist itself. It was called 'To Listen to'. Is there any way to recover it?

Newbie

I was trying to delete a song from my playlist, but inadvertadly deleted the playlist itself. It was called 'To Listen to'.   Is there any way to recover it?

Peter__

Community Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Unable to renew

I have a monthly subscription and it failed this month because I didn't have funds in the account. All my playlists have disappeared. I am now trying to pay for the month that I have missed but my subscription is saying that my next payment isn't due...

Newbie

I have a monthly subscription and it failed this month because I didn't have funds in the account. All my playlists have disappeared. I am now trying to pay for the month that I have missed but my ...

Peter__

Community Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

Accidentally deleted entire playlist. now only 1 song remains

Hi, I had a playlist called "awesome songs." Today, I added a song to it, and I realized my entire playlist was gone. Please help!

Casual Listener

Hi,   I had a playlist called "awesome songs." Today, I added a song to it, and I realized my entire playlist was gone. Please help! 

Peter__

Community Legend

1410 Views

8 replies

0 likes

  • 1410 Views
  • 8 replies
  • 0 likes

Payment problem

So My payment failed the other day and theban i checked if i had Any money left and repayed. It accepted and has taken money. But my account still says I'm going with the free spotify so my iPhone ain't working.Please help fast

Newbie

So My payment failed the other day and theban i checked if i had Any money left and repayed. It accepted and has taken money. But my account still says I'm going with the free spotify so my iPhone ai...

Peter__

Community Legend

471 Views

2 replies

0 likes

  • 471 Views
  • 2 replies
  • 0 likes

Spotify section not showing in timeline

Hello! I have a problem with my shared music. I have enabled everything and I only see the music in the "recent activity" section. I have enabled too the Spotify section in the timeline but it not appears. And when I ho to More > Spotify on the top o...

Casual Listener

Hello!   I have a problem with my shared music. I have enabled everything and I only see the music in the "recent activity" section. I have enabled too the Spotify section in the timeline bu...

amartinezpa

Casual Listener

1521 Views

6 replies

0 likes

  • 1521 Views
  • 6 replies
  • 0 likes

Playlist with 4000+ tracks on Mac only 300+ showing on IOS

Hi, I decided to create a new playlist on the desktop version and add all the tracks from all my other playlist into one so that I can shuffle through all my music on my iPhone. The playlist shows on my iPhone but only contains 300 odd. I tried creat...

Music Fan

Hi, I decided to create a new playlist on the desktop version and add all the tracks from all my other playlist into one so that I can shuffle through all my music on my iPhone. The playlist shows on...

j4m1eb

Music Fan

874 Views

4 replies

0 likes

  • 874 Views
  • 4 replies
  • 0 likes

pagos

hola me cobraron 2 veces la cuota premium de marzo y todavia hoy en mayo no devolvieron el importe y siguen cobrandome

Visitor

hola me cobraron 2 veces la cuota premium de marzo y todavia hoy en mayo no devolvieron el importe y siguen cobrandome   

Taylor

Community Legend

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Problem re-enabling premium service

Hello, Recently my premium service lapsed due to credit card payments failing (lost credit card). I have updated the credit card details but am having trouble re-enabling my account. I am still travelling and am currently in Indonesia. I log in to sp...

Casual Listener

Hello, Recently my premium service lapsed due to credit card payments failing (lost credit card). I have updated the credit card details but am having trouble re-enabling my account. I am still tra...

trapdoor_spider

Casual Listener

1323 Views

2 replies

0 likes

  • 1323 Views
  • 2 replies
  • 0 likes

Facebook and login

I currently have a spotify that I pay for the premium with and it is linked to my facebook account. I have deactivated facebook and do not want to reactivate to keep spotify. Is there a way for me to copy those play lists and have my account transfer...

Visitor

I currently have a spotify that I pay for the premium with and it is linked to my facebook account. I have deactivated facebook and do not want to reactivate to keep spotify. Is there a way for me to...

Peter__

Community Legend

626 Views

3 replies

0 likes

  • 626 Views
  • 3 replies
  • 0 likes

Signing up using NUS discount

Hi, I just tried to sign up using the NUS link from their website and after logging in i get the following message: Student discount This feature is currently unavailable. Please try again later. anybody have any ideas please? thanks.

Casual Listener

Hi,   I just tried to sign up using the NUS link from their website and after logging in i get the following message:   Student discount This feature is currently unavailable. Ple...

beardedbenito

Casual Listener

514 Views

2 replies

0 likes

  • 514 Views
  • 2 replies
  • 0 likes

Payment failed now spotify premium wont work

My credit card was stolen so i cancelled it and spotify was set up to take payment from it. Have changed card on account for spotify but premium is still not working! Any ideas wht i can do? Can't find a contact number for spotify either o ask them!T...

Casual Listener

My credit card was stolen so i cancelled it and spotify was set up to take payment from it. Have changed card on account for spotify but premium is still not working! Any ideas wht i can do? Can't fi...

Sam

Spotify

603 Views

3 replies

0 likes

  • 603 Views
  • 3 replies
  • 0 likes

Solved!! Everything is deleted

I disconnected from facebook and all of my personal playlists, friends, followers and following, etc ... is gone. I beleive that it is a new account somehow. I want to get my old one back! I have checked out other boards, read every post till the end...

Newbie

I disconnected from facebook and all of my personal playlists, friends, followers and following, etc ... is gone. I beleive that it is a new account somehow. I want to get my old one back!  &n...

Sam

Spotify

731 Views

2 replies

0 likes

  • 731 Views
  • 2 replies
  • 0 likes

Facebook username & password wont log in

I've check another thread about this issue & failed. My account has been down for several weeks. It 1st started when I installed the app on my cell. I ran into an error when I tried to log back in. Then my PC Spotify began to show an error with my co...

Casual Listener

I've check another thread about this issue & failed. My account has been down for several weeks. It 1st started when I installed the app on my cell. I ran into an error when I tried to log back...

Sam

Spotify

649 Views

3 replies

0 likes

  • 649 Views
  • 3 replies
  • 0 likes

unlimited to premium: must i delete cache before i get 320kbps?

considering this upgrade purely for improved sound quality. But will spotify continue to use the 160kbps files in cache even after upgrading? and if so should i delete the contents of the cache folder? Would it be safe to do this after logging out an...

Casual Listener

considering this upgrade purely for improved sound quality. But will spotify continue to use the 160kbps files in cache even after upgrading? and if so should i delete the contents of the cache folde...

tweeglitch

Casual Listener

792 Views

2 replies

0 likes

  • 792 Views
  • 2 replies
  • 0 likes

Free trail has eneded, how do I continue using?

Hi I downloaded Spotify on my iPhone and it started the 48hr free trail. I would like to continue using spotify but I can't see how to do this? Please could you help. Thank you

Newbie

Hi   I downloaded Spotify on my iPhone and it started the 48hr free trail. I would like to continue using spotify but I can't see how to do this? Please could you help.   Thank you

Greg

Roadie

697 Views

1 replies

0 likes

  • 697 Views
  • 1 replies
  • 0 likes

How can I buy spotify as a gift for someone else?

¿ . https://www.spotify.com/us/get-spotify/e-card/ says gift cards are not available in my country? USA? No gift cards for USA? That's a big gift card market you're missing out on.

Newbie

¿  .   https://www.spotify.com/us/get-spotify/e-card/   says gift cards are not available in my country? USA? No gift cards for USA? That's a big gift card market you're missing ou...

Peter__

Community Legend

3311 Views

2 replies

0 likes

  • 3311 Views
  • 2 replies
  • 0 likes