Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hi,I couldn't find it on google so I came here with my question which
is, Where can I see all of the devices that are logged in on my account,
if atleast there is such a thing because I can't find it.Thanks
I'm hoping someone here can help. I was showing a family member how
Spotify works and she wanted to purchase a subscription. I accidentally
bought her subscription on MY account. Once I realized this, I signed
off, created a new account for her and s...
I'm hoping someone here can help. I was showing a family member how Spotify works and she wanted to purchase a subscription. I accidentally bought her subscription on MY account. Once I realized this...
How can I recover my password if I have no access to my initial email
account (the account that I used a long time ago when I first installed
Spotify)?? I have a premium account and I have no access now because I
forgot my password and I deleted my c...
How can I recover my password if I have no access to my initial email account (the account that I used a long time ago when I first installed Spotify)??
I have a premium account and I have no acces...
Hi folks From my bank acount i can see that I´ve beeing charged and have
payed for my premium spotify, but for some reason I can only acces the
free acount? Why is this? PLease help
Hi folks
From my bank acount i can see that I´ve beeing charged and have payed for my premium spotify, but for some reason I can only acces the free acount? Why is this? PLease help
Hey there, I would love 2 get premium, but I can't choose "Sofort
Dauerauftrag" and I can't use any other payment options. It was
available at the time I had premium, but why is it now not avaible?:<
Greets from germany
Hey there, I would love 2 get premium, but I can't choose "Sofort Dauerauftrag" and I can't use any other payment options. It was available at the time I had premium, but why is it now not avaib...
Dear spotify community, I recently upgraded to spotify unlimited. As I
did that, many of my songs, that I used to listen to, became unavailable
in my country. The tracks were available before my subscription. Why is
that? I hope someone can help me, ...
Dear spotify community,
I recently upgraded to spotify unlimited. As I did that, many of my songs, that I used to listen to, became unavailable in my country. The tracks were available before...
So a few playlists that I'm following and have made are not updating the
"follow" count accordingly. Weird.. it's been like this for about 3
weeks? Anyone know what's up?
So a few playlists that I'm following and have made are not updating the "follow" count accordingly. Weird.. it's been like this for about 3 weeks? Anyone know what's up?
Hey guys, I created a spotify account using a username instead of
facebook. I decided to link my facebook to spotify, but it still uses my
username. So when I follow someone they see my username instead of my
actual name. Is there anyway to change th...
Hey guys, I created a spotify account using a username instead of facebook. I decided to link my facebook to spotify, but it still uses my username. So when I follow someone they see my username inst...
My free Spotify account has stopped filling up with 10 hours every
month. Sometimes it works but suddenly it is warning that there's only,
for example, 40 minutes left, but if I don't use the account for a
couple of days it goes back to normal but on...
My free Spotify account has stopped filling up with 10 hours every month. Sometimes it works but suddenly it is warning that there's only, for example, 40 minutes left, but if I don't use the ac...
Hi everyone , I'm a premium customer since long years now and i would
never think about unsubcribing from it.I would never think of it, untill
not so long ago where i start to realize that the geoblocking politic is
getting more and more drastic I un...
Hi everyone , I'm a premium customer since long years now and i would never think about unsubcribing from it. I would never think of it, untill not so long ago where i start to realiz...
Tengo hecho el cargo en mi banco pero no se activa la cuenta como
premium, parece que hay que esperar unos dias, cuantos dias es necesario
y como se que no hay otro problema?
Tengo hecho el cargo en mi banco pero no se activa la cuenta como premium, parece que hay que esperar unos dias, cuantos dias es necesario y como se que no hay otro problema?
I've registered with my account in Norway but I'm in Italy and I want to
change the country in my account settings. Unfortunately when I choose
Italy in the tab (it is the tab in which I also should put details about
my card) everything disappear and...
I've registered with my account in Norway but I'm in Italy and I want to change the country in my account settings. Unfortunately when I choose Italy in the tab (it is the tab in which I also should ...
So I attempted to start the premium trial adding my VISA card, and it
declined it. I took a look at my transaction histroy on the cards site
and I can see spotify is trying to take 1 cent (obviously a minimum
possible legitimate transaction or someth...
So I attempted to start the premium trial adding my VISA card, and it declined it. I took a look at my transaction histroy on the cards site and I can see spotify is trying to take 1 cent (obviously ...
Hi - So I just switched my card and meant to upgrade my account... but I
accidentally paid for unlimited. Then I couldn't understand why it
wasn't working on my phone - but I actually meant to upgrade to Premium.
Is there any way I can get a refund o...
Hi - So I just switched my card and meant to upgrade my account... but I accidentally paid for unlimited. Then I couldn't understand why it wasn't working on my phone - but I actually meant to upgrad...
Hi Guys, im using the Webplayer when im at Work. Since 1 week i can't
play music in the Webplayer. There is no Error. Everything looks fine,
if i doubleclick a song or radio (It doesn't matter). There is no "Pop
Up" that the Music is on. Normally the...
Hi Guys,
im using the Webplayer when im at Work. Since 1 week i can't play music in the Webplayer. There is no Error. Everything looks fine, if i doubleclick a song or radio (It doesn't ma...
I bought a 100kr (10 Euro) spotify card earlier today at my local shop,
and now when i try to cash it in it says that it doesn't work. "The
Premium code you entered is invalid. Please check that you have typed it
correctly."I know i've typed it in co...
I bought a 100kr (10 Euro) spotify card earlier today at my local shop, and now when i try to cash it in it says that it doesn't work.
"The Premium code you entered is invalid. Please check t...
Hi, I have the samt problem. My iPod touch was also stolen, and my
spotify premium account was open. Can you help me as well to log out or
turn it off, so that the thieves can't use it?Thanks for fast help!
Hi, I have the samt problem. My iPod touch was also stolen, and my spotify premium account was open. Can you help me as well to log out or turn it off, so that the thieves can't use it? Thanks for...
The issue is as follows: I have a history of paying for Premium yet when
the next month comes around it never seems to keep the subscription
going, I keep getting the message about failed payment. But today I
found that I could login with my account,...
The issue is as follows:
I have a history of paying for Premium yet when the next month comes around it never seems to keep the subscription going, I keep getting the message about f...