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Why

Why did i pay twice for premium on the same day in my bank it says i paid 200 danish kroner 13.05.2013???

Casual Listener

Why did i pay twice for premium on the same day in my bank it says i paid 200 danish kroner 13.05.2013???

muqojin

Casual Listener

537 Views

4 replies

0 likes

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I bought unlimited but still got the free version

I bought spotify unlimited 2 days ago and i got my receipt on the mail but it still says i need to upgrade to be able to continue listening. I've tried login/logout 10 times, i've tried login on different computers, i've tried to reinstall but it's s...

Casual Listener

I bought spotify unlimited 2 days ago and i got my receipt on the mail but it still says i need to upgrade to be able to continue listening. I've tried login/logout 10 times, i've tried login ...

Adam

Roadie

717 Views

4 replies

0 likes

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Spotify and JAPAN

Hello guys, I moved to Japan some weeks ago, the first weeks spotify was working so good, I have just paid the premiun fee using my spanish credit card, payment was sucessfull ,but my spotify is still useless, what can i Do? thanks a lot

Visitor

Hello guys, I moved to Japan some weeks ago, the first weeks spotify was working so good, I have just paid the premiun fee using my spanish credit card, payment was sucessfull ,but my spotify is stil...

Adam

Roadie

746 Views

2 replies

0 likes

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Cannot link Spotify to Facebook

I am having problems connecting my regular Spotify account user (created long ago before the Facebook account could be used to login to Spotify) to Facebook. When I login as my Spotify user in the Spotify client on my desktop and choose to link to Fa...

Casual Listener

I am having problems connecting my regular Spotify account user (created long ago before the Facebook account could be used to login to Spotify) to Facebook.   When I login as my Spotify use...

quelconque

Casual Listener

630 Views

2 replies

0 likes

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None of my playlists will play; but radio does

Description For the last week or so, I can't get any of the music in my playlists or any of the playlists that I follow to play. When a track is highlighted, all of the ways to make it play are greyed out, you can't make it play by double clicking, n...

Regular

Description For the last week or so, I can't get any of the music in my playlists or any of the playlists that I follow to play. When a track is highlighted, all of the ways to make it play are gre...

Greg

Roadie

1244 Views

8 replies

0 likes

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Solved!! Please Help

I bought a spotify gift card. I redeemed it but I doesn't say I have spotify unlimited on the app!!

Casual Listener

I bought a spotify gift card. I redeemed it but I doesn't say I have spotify unlimited on the app!!

sgrand

Casual Listener

727 Views

3 replies

0 likes

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I can't upgrade to premium account with a gift Card

I currently have a unlimited subscription for another 42 days. I received this subscription also with a gift card. Now I bought a new gift card for myself (happy me) and I want to upgrade to Premium, but when I fill in the code and choose 3 months pr...

Casual Listener

I currently have a unlimited subscription for another 42 days. I received this subscription also with a gift card. Now I bought a new gift card for myself (happy me) and I want to upgrade to Premium,...

Peter__

Community Legend

4716 Views

15 replies

0 likes

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Spotify won't take my credit card anymore!

Spotify won't take my credit card for Premium! It's taken it twice, now it won't. HELP!

Newbie

Spotify won't take my credit card for Premium! It's taken it twice, now it won't. HELP!

Peter__

Community Legend

5145 Views

9 replies

0 likes

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  • 9 replies
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Delete one of my accounts or link my two accounts

Hi!I created two accounts because the first one I created was with my Facebook account but I had trouble connecting with it to my Spotify so I decided to create a second account (premium) with my email. Is there any way I can link my two accounts or ...

Newbie

Hi! I created two accounts because the first one I created was with my Facebook account but I had trouble connecting with it to my Spotify so I decided to create a second account (premium) with my e...

Joe

Community Legend

489 Views

1 replies

0 likes

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  • 1 replies
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Problemo with the "blocking"

Hi. The thing is , there´s a person that has stalked me for a while, that is blocked from my facebook and so on, but that person JUST found me on spotify & now has become a Follower !!! I , offcourse, turned all my playlists into "private mode" AND r...

Visitor

Hi. The thing is , there´s a person that has stalked me for a while, that is blocked from my facebook and so on, but that person JUST found me on spotify & now has become a Follower&n...

Joe

Community Legend

479 Views

1 replies

0 likes

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  • 1 replies
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Cannot connect to Facebook?

Hey guys is anyone else having trouble connecting to FB?

Newbie

Hey guys is anyone else having trouble connecting to FB?

user-removed

Not applicable

426 Views

1 replies

0 likes

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No device passsword recived?

Hello. Im trying to connect my sonos together with spotify, but i am not getting the email, that is suposed to be sent to me, so i have no chance of getting my device password. What can i do?

Newbie

Hello. Im trying to connect my sonos together with spotify, but i am not getting the email, that is suposed to be sent to me, so i have no chance of getting my device password. What can i do?

Peter__

Community Legend

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
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Can't' change password

I can't change my password, I'm not getting an email?

Newbie

I can't change my password, I'm not getting an email?

Peter__

Community Legend

450 Views

1 replies

0 likes

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  • 1 replies
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Spotify Premium Upgrades

Hello I just activated a gift card for spotify but it did unlimited when I wanted to use premium. I tried to upgrade but I don't have a credit or debit card. Is there a way around that so I can upgrade since I don't even have a laptop to use unlimite...

Casual Listener

Hello I just activated a gift card for spotify but it did unlimited when I wanted to use premium. I tried to upgrade but I don't have a credit or debit card. Is there a way around that so I can upgra...

_mikeyanderson

Casual Listener

470 Views

2 replies

0 likes

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I have a big f**king problem

I have been using Spotify free for couple of years with Facebook and once it said that my time limit is full and I couldn't listen to music anymore. But somehow I managed to bypass that problem and I was able to listen to my old playlists and starred...

Newbie

I have been using Spotify free for couple of years with Facebook and once it said that my time limit is full and I couldn't listen to music anymore. But somehow I managed to bypass that problem and I...

Peter__

Community Legend

436 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

spotify sucks

This is the worst site I have ever used before...I'm sorry...purchased. You cannot talk to a **bleep**ing human being...all that happens is that it keeps directing you to more bull**bleep** answers that I am not looking for. How the **bleep** do I CA...

Newbie

This is the worst site I have ever used before...I'm sorry...purchased. You cannot talk to a **bleep**ing human being...all that happens is that it keeps directing you to more bull**bleep** answers t...

Siddharth

Regular

724 Views

4 replies

0 likes

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My prepaid subscription ended early

Hi, I activated a 3 month premium gift card on 2-15-13. It ended yesterday (5-11-13). I wasn't given a notification either, and the card no longer exists under the subscriptions/payment part of my account. I'm really confused about this, and I hope s...

Casual Listener

Hi, I activated a 3 month premium  gift card on 2-15-13.  It ended yesterday (5-11-13).  I wasn't given a notification either, and the card no longer exists under the subscriptions/pay...

mm4rs0

Casual Listener

1162 Views

3 replies

0 likes

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Get rid of my iTunes playlists!

Is there a way for me to get rid of my iTunes playlists in spotify once I've already synced them?

Casual Listener

Is there a way for me to get rid of my iTunes playlists in spotify once I've already synced them?

Joe

Community Legend

952 Views

4 replies

0 likes

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Unable to Upgrade my Spotify Gift card to Premium

I just purchased a Spotify gift card and selected the Unlimited option, but I would like to upgrade my account to Premium using this gift card. There appears to be an upgrade option but in order to continue I need to add a Credit/Debit card. Is there...

Casual Listener

I just purchased a Spotify gift card and selected the Unlimited option, but I would like to upgrade my account to Premium using this gift card.  There appears to be an upgrade option but in orde...

Remorso

Casual Listener

662 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes