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Why did i pay twice for premium on the same day in my bank it says i paid 200 danish kroner 13.05.2013???
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Start a topicWhy did i pay twice for premium on the same day in my bank it says i paid 200 danish kroner 13.05.2013???
Casual Listener
Why did i pay twice for premium on the same day in my bank it says i paid 200 danish kroner 13.05.2013???
muqojin
Casual Listener
537 Views
4 replies
0 likes
I bought spotify unlimited 2 days ago and i got my receipt on the mail but it still says i need to upgrade to be able to continue listening. I've tried login/logout 10 times, i've tried login on different computers, i've tried to reinstall but it's s...
Casual Listener
I bought spotify unlimited 2 days ago and i got my receipt on the mail but it still says i need to upgrade to be able to continue listening. I've tried login/logout 10 times, i've tried login ...
Adam
Roadie
717 Views
4 replies
0 likes
Hello guys, I moved to Japan some weeks ago, the first weeks spotify was working so good, I have just paid the premiun fee using my spanish credit card, payment was sucessfull ,but my spotify is still useless, what can i Do? thanks a lot
Visitor
Hello guys, I moved to Japan some weeks ago, the first weeks spotify was working so good, I have just paid the premiun fee using my spanish credit card, payment was sucessfull ,but my spotify is stil...
Adam
Roadie
746 Views
2 replies
0 likes
I am having problems connecting my regular Spotify account user (created long ago before the Facebook account could be used to login to Spotify) to Facebook. When I login as my Spotify user in the Spotify client on my desktop and choose to link to Fa...
Casual Listener
I am having problems connecting my regular Spotify account user (created long ago before the Facebook account could be used to login to Spotify) to Facebook. When I login as my Spotify use...
quelconque
Casual Listener
630 Views
2 replies
0 likes
Description For the last week or so, I can't get any of the music in my playlists or any of the playlists that I follow to play. When a track is highlighted, all of the ways to make it play are greyed out, you can't make it play by double clicking, n...
Regular
Description For the last week or so, I can't get any of the music in my playlists or any of the playlists that I follow to play. When a track is highlighted, all of the ways to make it play are gre...
Greg
Roadie
1244 Views
8 replies
0 likes
I bought a spotify gift card. I redeemed it but I doesn't say I have spotify unlimited on the app!!
Casual Listener
I bought a spotify gift card. I redeemed it but I doesn't say I have spotify unlimited on the app!!
sgrand
Casual Listener
727 Views
3 replies
0 likes
Can you guys please not delete my account? Case # is 00694828!! Thank you!
Newbie
Can you guys please not delete my account? Case # is 00694828!! Thank you!
Greg
Roadie
541 Views
2 replies
0 likes
I currently have a unlimited subscription for another 42 days. I received this subscription also with a gift card. Now I bought a new gift card for myself (happy me) and I want to upgrade to Premium, but when I fill in the code and choose 3 months pr...
Casual Listener
I currently have a unlimited subscription for another 42 days. I received this subscription also with a gift card. Now I bought a new gift card for myself (happy me) and I want to upgrade to Premium,...
Peter__
Community Legend
4716 Views
15 replies
0 likes
Spotify won't take my credit card for Premium! It's taken it twice, now it won't. HELP!
Newbie
Spotify won't take my credit card for Premium! It's taken it twice, now it won't. HELP!
Peter__
Community Legend
5145 Views
9 replies
0 likes
Hi!I created two accounts because the first one I created was with my Facebook account but I had trouble connecting with it to my Spotify so I decided to create a second account (premium) with my email. Is there any way I can link my two accounts or ...
Newbie
Hi! I created two accounts because the first one I created was with my Facebook account but I had trouble connecting with it to my Spotify so I decided to create a second account (premium) with my e...
Joe
Community Legend
489 Views
1 replies
0 likes
Hi. The thing is , there´s a person that has stalked me for a while, that is blocked from my facebook and so on, but that person JUST found me on spotify & now has become a Follower !!! I , offcourse, turned all my playlists into "private mode" AND r...
Visitor
Hi. The thing is , there´s a person that has stalked me for a while, that is blocked from my facebook and so on, but that person JUST found me on spotify & now has become a Follower&n...
Joe
Community Legend
479 Views
1 replies
0 likes
Hey guys is anyone else having trouble connecting to FB?
Newbie
Hey guys is anyone else having trouble connecting to FB?
user-removed
Not applicable
426 Views
1 replies
0 likes
Hello. Im trying to connect my sonos together with spotify, but i am not getting the email, that is suposed to be sent to me, so i have no chance of getting my device password. What can i do?
Newbie
Hello. Im trying to connect my sonos together with spotify, but i am not getting the email, that is suposed to be sent to me, so i have no chance of getting my device password. What can i do?
Peter__
Community Legend
354 Views
1 replies
0 likes
I can't change my password, I'm not getting an email?
Newbie
I can't change my password, I'm not getting an email?
Peter__
Community Legend
450 Views
1 replies
0 likes
Hello I just activated a gift card for spotify but it did unlimited when I wanted to use premium. I tried to upgrade but I don't have a credit or debit card. Is there a way around that so I can upgrade since I don't even have a laptop to use unlimite...
Casual Listener
Hello I just activated a gift card for spotify but it did unlimited when I wanted to use premium. I tried to upgrade but I don't have a credit or debit card. Is there a way around that so I can upgra...
_mikeyanderson
Casual Listener
470 Views
2 replies
0 likes
I have been using Spotify free for couple of years with Facebook and once it said that my time limit is full and I couldn't listen to music anymore. But somehow I managed to bypass that problem and I was able to listen to my old playlists and starred...
Newbie
I have been using Spotify free for couple of years with Facebook and once it said that my time limit is full and I couldn't listen to music anymore. But somehow I managed to bypass that problem and I...
Peter__
Community Legend
436 Views
1 replies
0 likes
This is the worst site I have ever used before...I'm sorry...purchased. You cannot talk to a **bleep**ing human being...all that happens is that it keeps directing you to more bull**bleep** answers that I am not looking for. How the **bleep** do I CA...
Newbie
This is the worst site I have ever used before...I'm sorry...purchased. You cannot talk to a **bleep**ing human being...all that happens is that it keeps directing you to more bull**bleep** answers t...
Siddharth
Regular
724 Views
4 replies
0 likes
Hi, I activated a 3 month premium gift card on 2-15-13. It ended yesterday (5-11-13). I wasn't given a notification either, and the card no longer exists under the subscriptions/payment part of my account. I'm really confused about this, and I hope s...
Casual Listener
Hi, I activated a 3 month premium gift card on 2-15-13. It ended yesterday (5-11-13). I wasn't given a notification either, and the card no longer exists under the subscriptions/pay...
mm4rs0
Casual Listener
1162 Views
3 replies
0 likes
Is there a way for me to get rid of my iTunes playlists in spotify once I've already synced them?
Casual Listener
Is there a way for me to get rid of my iTunes playlists in spotify once I've already synced them?
Joe
Community Legend
952 Views
4 replies
0 likes
I just purchased a Spotify gift card and selected the Unlimited option, but I would like to upgrade my account to Premium using this gift card. There appears to be an upgrade option but in order to continue I need to add a Credit/Debit card. Is there...
Casual Listener
I just purchased a Spotify gift card and selected the Unlimited option, but I would like to upgrade my account to Premium using this gift card. There appears to be an upgrade option but in orde...
Remorso
Casual Listener
662 Views
2 replies
0 likes