Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Same Premium Spotify account vs New facebook account

Hi there ! I can't cope with my problem. I have a current facebook account. But for some security reasons, I created a new facebook account. The previous one has not been suppressed yet. Is there any possibility to associate my Spotify Premium accoun...

Newbie

Hi there !  I can't cope with my problem. I have a current facebook account. But for some security reasons, I created a new facebook account. The previous one has not been suppressed yet. Is th...

Peter__

Community Legend

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Paypal payments

Here's the deal, I've been getting e-mails that my payments through Paypal weren't getting through. I've checked and rechecked, even confirmed my bank accounts and whatnot, and I'm still receiving e-mails from Spotify Billing that the automatic payme...

Casual Listener

Here's the deal, I've been getting e-mails that my payments through Paypal weren't getting through. I've checked and rechecked, even confirmed my bank accounts and whatnot, and I'm still receiving e-...

Peter__

Community Legend

1275 Views

7 replies

0 likes

  • 1275 Views
  • 7 replies
  • 0 likes

Can't login after creating account

Hello,I'm posting on a friends behalf since he is unable to login to Spotify after creating an account. When he tries to login he gets a message stating "An error has occurred processing your login, please try again." When he tries to sign up again i...

Newbie

Hello, I'm posting on a friends behalf since he is unable to login to Spotify after creating an account. When he tries to login he gets a message stating "An error has occurred processing your login...

Peter__

Community Legend

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Account Mixup deleted all playlists and history

Hi, I have a quite annoying problem. I have a spotify account which was connected to my facebook. My father had premium and he said that I could use his account and so I did. I also connected my facebook to his account. When I did I found out that th...

Newbie

Hi,  I have a quite annoying problem. I have a spotify account which was connected to my facebook. My father had premium and he said that I could use his account and so I did. I also connecte...

Taylor

Community Legend

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Is there a limit to how many offline playlists i can create

Hey so been waiting a long time for spotify to beable to sync your libary offline and browse through it sorting by artistand album ect just like on the ipods libary, but this doesn't seem to be happening anytime soon so in the mean time i thought up ...

Newbie

Hey so been waiting a long time for spotify to beable to sync your libary offline and browse through it sorting by artistand album ect just like on the ipods libary, but this doesn't seem to be happe...

Taylor

Community Legend

5055 Views

1 replies

0 likes

  • 5055 Views
  • 1 replies
  • 0 likes

SPOTIFY IS **bleep**

THE WHOLE POINT OF THE FACEBOOK CONNECTIVITY IS TO BE ABLE TO SHARE YOU MUSIC & SEE WHAT YOURE FRIENDS ARE LISTENING TO YET THIS SEEMS TO BE THE HARDEST THING TO SO IN SPOTIFY. INSTEAD THERE ARE LOADS OF COMMERCIAL SPONSORED ARTISTS BLOCKING UP THE F...

Newbie

THE WHOLE POINT OF THE FACEBOOK CONNECTIVITY IS TO BE ABLE TO SHARE YOU MUSIC & SEE WHAT YOURE FRIENDS ARE LISTENING TO YET THIS SEEMS TO BE THE HARDEST THING TO SO IN SPOTIFY. INSTEAD THERE ARE ...

DJD61

Casual Listener

595 Views

3 replies

0 likes

  • 595 Views
  • 3 replies
  • 0 likes

Spotify account hacked? My playlists are all gone and my email and date of birth have been changed.

I logged into Spotify this morning to find all of my playlists were gone, I tired to restart and that didn't help. I tried logging out and logging in through my Facebook (which I could) but no playlists still.So, I checked my Account info to find som...

Casual Listener

 I logged into Spotify this morning to find all of my playlists were gone, I tired to restart and that didn't help. I tried logging out and logging in through my Facebook (which I could) but no ...

kilrrobot

Casual Listener

947 Views

4 replies

0 likes

  • 947 Views
  • 4 replies
  • 0 likes

Re: Spotify is not acknowledging that I bought premium

Same thing is happening to me right now. I need help with this as well

Newbie

Same thing is happening to me right now. I need help with this as well

Peter__

Community Legend

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

URGENT HELP NEEDED

I AM AN AVID USER OF SPOTIFY ... AND AGAIN ..I GET NO RESPONSE TO AN ISSUE THAT IS TO THE POINT THAT I CAN NOT EVEN DELETE SPOTIFY FROM MY FACEBOOK ACCOUNBT ;...I CAN NO LONGER USE OR LOGIN ON MY PHONE SO I CAN LISTEN WHEN I WORKOUT ... I CAN BARELY ...

Visitor

I AM AN AVID USER OF SPOTIFY ... AND AGAIN ..I GET NO RESPONSE TO AN ISSUE THAT IS TO THE POINT THAT I CAN  NOT EVEN DELETE SPOTIFY FROM MY FACEBOOK ACCOUNBT ;...I CAN NO LONGER USE OR LOGIN ON ...

Peter__

Community Legend

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
  • 0 likes

Cannot cancel subscription , account gone?

Hi, i removed my facebook permanently and forgot that its linked with spotify and i used the facebook to login. I dont know my login name, spotify id or anything unfortunately. I tried making a new facebook with the mail i used before but it only bec...

Casual Listener

Hi, i removed my facebook permanently and forgot that its linked with spotify and i used the facebook to login.   I dont know my login name, spotify id or anything unfortunately.   I tr...

Peter__

Community Legend

487 Views

2 replies

0 likes

  • 487 Views
  • 2 replies
  • 0 likes

Upgraded to premium again but Onkyo and Squeezebox can't use my device account

Hi Just upgraded my account to premium again, but my Onkyo and Squeezebox can't login to my device account. Squeezebox says my account has been banished and Onkyo can't login. I'm 100% sure about device name and passwords, so the problem is my accoun...

Visitor

Hi   Just upgraded my account to premium again, but my Onkyo and Squeezebox can't login to my device account. Squeezebox says my account has been banished and Onkyo can't login. I'm 100% sure ...

Peter__

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

My son has changed my profile name to his facebook account??

Ok when i log on to spotify with my log in id and password I see my sons facebook picture and facebook account name. how do I get that off from MY account?

Casual Listener

Ok when i log on to spotify with my log in id and password I see my sons facebook picture and facebook account name. how do I get that off from MY account?

Peter__

Community Legend

596 Views

3 replies

0 likes

  • 596 Views
  • 3 replies
  • 0 likes

Solved!! Won't scrobble my music to last.fm from phone anymore

My iPhone Spotify app used to scrobble my music just fine. Now all of a sudden it stopped. I wonder if there was something in a new update. I've reinstalled my app, but that didn't fix it. I checked to make sure the information was right in my settin...

Casual Listener

My iPhone Spotify app used to scrobble my music just fine.  Now all of a sudden it stopped.  I wonder if there was something in a new update.  I've reinstalled my app, but that didn't ...

Peter__

Community Legend

2349 Views

5 replies

1 likes

  • 2349 Views
  • 5 replies
  • 1 likes

Spotify notificationy by mistake

Hi! For the last few months I've been receiving Spotify notification e-Mails from [email protected] (facebook friends now using Spotify, Playlist subscriptions etc.). These E-Mails are sent to my e-mail address. However, I receive those e...

Newbie

Hi!   For the last few months I've been receiving Spotify notification e-Mails from [email protected] (facebook friends now using Spotify, Playlist subscriptions etc.). These ...

Peter__

Community Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

account cancellation

i have cancelled my account twice now, and yet i have receeved another statement that shows me that the premium has been charged AGAIN... i want the last 3 premiums refunded and my account cancelled or i will seek legal advise with this

Visitor

i have cancelled my account twice now, and yet i have receeved another statement that shows me that the premium has been charged AGAIN... i want the last 3 premiums refunded and my account cancelled ...

Peter__

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Solved!! Spotify's privacy feature checkboxes are not working. [Top Tracks]

I have unchecked the "Make my Top Tracks playlist public" option in preferences, and still my "Top Tracks" gets shown publicly on my profile. I have re-installed, cleared cache. Nothing works. What's worse is that the top tracks are tracks I don't ev...

Newbie

I have unchecked the "Make my Top Tracks playlist public" option in preferences, and still my "Top Tracks" gets shown publicly on my profile.  I have re-installed, cleared cache. Nothing works. ...

Peter__

Community Legend

1081 Views

3 replies

1 likes

  • 1081 Views
  • 3 replies
  • 1 likes

When logging in with FB, it states that I am not a Premium user ?

Hello. I have a Premier Spotify account, which I use on 4 devices. 2 are mine., and two are my wife's. When logging in with my spotify username (I had an account before Spotify joined with facebook), all is normal. I also used to be able to log in vi...

Casual Listener

Hello. I have a Premier Spotify account, which I use on 4 devices. 2 are mine., and two are my wife's.    When logging in with my spotify username (I had an account before Spotify  j...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Solved!! Ads on premium account

I just signed up for premium, and there are still ads. This seems wrong.

Newbie

I just signed up for premium, and there are still ads.  This seems wrong.

Sam

Spotify

1444 Views

5 replies

0 likes

  • 1444 Views
  • 5 replies
  • 0 likes

Facebook App Settings: Invalid permission specified

When clicking the Spotify App edit link on the Facebook App Settings page, I recieve the following error: Invalid permission specifiedThe app requested an invalid permission: whitelisted_offline_access Here is a screenshot of the issue: http://i.minu...

Visitor

When clicking the Spotify App edit link on the Facebook App Settings page, I recieve the following error:   Invalid permission specified The app requested an invalid permission: whitelisted_o...

Sam

Spotify

3206 Views

5 replies

5 likes

Facebook
Privacy
settings
  • 3206 Views
  • 5 replies
  • 5 likes

Can't withdraw funds due to an error with creditcard

today i logged on my spotify and i got the message "Can't withdraw funds due to an error.... witch credit card" what happend?

Newbie

today i logged on my spotify and i got the message  "Can't withdraw funds due to an error.... witch credit card"   what happend?

Peter__

Community Legend

503 Views

1 replies

0 likes

  • 503 Views
  • 1 replies
  • 0 likes