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The wrong facebook name and picture attached to my account

the name and profile picture are not my facebook but supposedly i'm now connected to mine I've literally tried everything: - i've disconnected and reconnected with facebook many times - i've uninstalled spotify and reinstalled it - i've logged onto t...

Casual Listener

the name and profile picture are not my facebook but supposedly i'm now connected to mine   I've literally tried everything:   - i've disconnected and reconnected with facebook many tim...

Taylor

Community Legend

1532 Views

1 replies

0 likes

Account
Facebook
  • 1532 Views
  • 1 replies
  • 0 likes

Solved!! Premium problems

I just got a premium account and the app says that I do not have premium. I am using an android phone. I tried the methods of logging in and out and also the uninstall reinstall. Noting is working and I am starting to get frustrated. Someone please h...

Visitor

I just got a premium account and the app says that I do not have premium. I am using an android phone. I tried the methods of logging in and out and also the uninstall reinstall. Noting is working an...

Taylor

Community Legend

951 Views

4 replies

0 likes

  • 951 Views
  • 4 replies
  • 0 likes

Premium user but without premium access

I have just signed up for premium (first time) and received a receipt via email to confirm... Only my spotify apps don't recognise that I have upgraded to premium. So Im unable to stream music on either iPhone 4 or iPad. Have logged out/in, turned of...

Newbie

I have just signed up for premium (first time) and received a receipt via email to confirm... Only my spotify apps don't recognise that I have upgraded to premium. So Im unable to stream music on eit...

Taylor

Community Legend

646 Views

2 replies

1 likes

  • 646 Views
  • 2 replies
  • 1 likes

Upgraded to Premium, Not Working

I upgraded to Premium today and, when I try to stream music, it tells me only Premium users can stream music. I am using an iPhone 4. Can someone help me with this?

Newbie

I upgraded to Premium today and, when I try to stream music, it tells me only Premium users can stream music. I am using an iPhone 4. Can someone help me with this?

Taylor

Community Legend

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Upgrade to Premium

I just upgraded to premium. I even suscribed right away without using the frre trial month. However, the password I set for my devices is not working. Also, whenever I use it on my computer it keeps saying I haven't upgrade it. I don't have any of th...

Newbie

I just upgraded to premium. I even suscribed right away without using the frre trial month. However,  the password I set for my devices is not working. Also, whenever I use it on my computer it ...

Taylor

Community Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Can someone help me

I can't seem to log onto my spotify on my mobile which is a nokia e63. I typed in my username & password and it keeps saying it's invalid, but i am able to log onto the spotify on my desktop no problem.

Regular

I can't seem to log onto my spotify on my mobile which is a nokia e63. I typed in my username & password and it keeps saying it's invalid, but i am able to log onto the spotify on my desktop no p...

user-removed

Not applicable

979 Views

6 replies

0 likes

  • 979 Views
  • 6 replies
  • 0 likes

not receiving Soundrop

when I tried to play or check into Soundrop it said that it could not woork offline, can you fix this

Newbie

when I tried to play or check into Soundrop it said that it could not woork offline, can you fix this

sherlcok95

Newbie

578 Views

1 replies

1 likes

  • 578 Views
  • 1 replies
  • 1 likes

Solved!! Spotify Unlimited

Hey guys, I got a small problem My 10 hour thing ran out so I bought unlimited, but my Spotify is not getting it. I logged out and logged in again, waited 5 mins, tried most of it. However, it still says I dont have any time left, but when I visit my...

Casual Listener

Hey guys, I got a small problem   My 10 hour thing ran out so I bought unlimited, but my Spotify is not getting it. I logged out and logged in again, waited 5 mins, tried most of it. However, ...

Taylor

Community Legend

676 Views

1 replies

0 likes

  • 676 Views
  • 1 replies
  • 0 likes

Can't cancel

Keeps saying wrong password but its not wrong password.

Regular

Keeps saying wrong password but its not wrong password.

elitegamer21

Regular

758 Views

4 replies

0 likes

  • 758 Views
  • 4 replies
  • 0 likes

Apps Finder in my iPhone

I have just subscribed to Spotify Premium and I can't see the Apps Finder nor my favorite apps in my iPhone

Casual Listener

I have just subscribed to Spotify Premium and I can't see the Apps Finder nor my favorite apps in my iPhone

Peter__

Community Legend

1040 Views

3 replies

0 likes

  • 1040 Views
  • 3 replies
  • 0 likes

Solved!! Problem with Spotify on my Toshiba Laptop

Hello everyone, I'm a Spotify user form Spain, I bought on 2011 December my Toshiba laptop. I used Spotify since the first day without any kind of problem.I never had time limit on my account, I read Toshiba had an agreement with Spotify for his user...

Casual Listener

Hello everyone,   I'm a Spotify user form Spain, I bought on 2011 December my Toshiba laptop. I used Spotify since the first day without any kind of problem. I never had time limit on my acco...

Antonio_Rivera

Casual Listener

1885 Views

7 replies

0 likes

  • 1885 Views
  • 7 replies
  • 0 likes

Song on starred list suddenly "not available"

Why is my song no longer available?! Especially when I am a premium customer and pay to have this program work and have music available?!

Newbie

Why is my song no longer available?!  Especially when I am a premium customer and pay to have this program work and have music available?!

Peter__

Community Legend

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Don't remember password and email address doen't work anymore

So I don't remember my password anymore and my email address doesn't work anymore. How have i log in is I have log with facebook account. Bigger problem is that I have subscription what i need cancel because I'm student and now i'm not able to do it....

Casual Listener

So I don't remember my password anymore and my email address doesn't work anymore.  How have i log in is I have log with facebook account. Bigger problem is that I have subscription what i need ...

Peter__

Community Legend

1393 Views

3 replies

0 likes

  • 1393 Views
  • 3 replies
  • 0 likes

Trouble resetting password

Hi, when I try to reset my password for my username it says my credntials match a facebbok log on and to log on through that. The trouble is i'm logging on to my work phone which is logged on to a work Facebook so it cant sync! Any ideas people pleas...

Newbie

Hi,    when I try to reset my password for my username it says my credntials match a facebbok log on and to log on through that. The trouble is i'm logging on to my work phone which is lo...

Peter__

Community Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Accidental Spotify Premium purchase, please help!

Hey everyone! I had been talking to my dad about buying Spotify Premium to make music listening a bit more acessible. He was having issues with the subscriptions on his computer, so I started trying to look for ways to solve it, or just find a way to...

Casual Listener

Hey everyone!   I had been talking to my dad about buying Spotify Premium to make music listening a bit more acessible. He was having issues with the subscriptions on his computer, so I starte...

Taylor

Community Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Unwanted double payment

Hello, A few days ago, I purchased Premium for 1 month and it charged me two times. I have 2 different receipts in my email with 2 different ordernumbers. I would like my $10 back please. I hope this will be resolved quickly. R. Trenning

Newbie

Hello,   A few days ago, I purchased Premium for 1 month and it charged me two times. I have 2 different receipts in my email with 2 different ordernumbers. I would like my $10 back please. I ...

Peter__

Community Legend

458 Views

2 replies

0 likes

  • 458 Views
  • 2 replies
  • 0 likes

installed and unistalled in less than 40min

Installed the free option without errors or issues except allowing firewall passage.Win7 SP1won't play any radio or local music. Selecting play does nothing.not interested in lenghy help files, forum searches or other crap.I expect things to work wit...

Casual Listener

Installed the free option without errors or issues except allowing firewall passage. Win7 SP1 won't play any radio or local music.  Selecting play does nothing. not interested in lenghy help ...

Peter__

Community Legend

426 Views

2 replies

0 likes

  • 426 Views
  • 2 replies
  • 0 likes

Reformatted Playlists

I had to reformat my computer, now when I re-installed Spotify all of my playlists are gone. I had this issue before and someone from Spotify re-activated my playlists. There are many, so I am hoping this can be done again?

Music Fan

I had to reformat my computer, now when I re-installed Spotify all of my playlists are gone. I had this issue before and someone from Spotify re-activated my playlists. There are many, so I am hoping...

Peter__

Community Legend

499 Views

2 replies

0 likes

  • 499 Views
  • 2 replies
  • 0 likes

Subscription costs using a Mobile with Sonos

I would like to use my mobile as a remote contol to play Spotify tracks on my Sonus system. I don’t want to listen to Spotify on my mobile. Is this possible with Spotify Unlimited?

Newbie

I would like to use my mobile as a remote contol to play Spotify tracks on my Sonus system. I don’t want to listen to Spotify on my mobile. Is this possible with Spotify Unlimited?

Peter__

Community Legend

739 Views

2 replies

0 likes

  • 739 Views
  • 2 replies
  • 0 likes

Cannot buy Spotify Unlimted

Hi there. I've recently obtained a new credit card, and after my spotify subscription ran out, I decided to change the card number and buy it again.Now, however, when I want to buy Spotify Unlimited I get to the "Choose Product" screen, I click "Conf...

Casual Listener

Hi there. I've recently obtained a new credit card, and after my spotify subscription ran out, I decided to change the card number and buy it again. Now, however, when I want to buy Spotify Unlimi...

Peter__

Community Legend

600 Views

2 replies

0 likes

  • 600 Views
  • 2 replies
  • 0 likes