Still having problem with Premium

[Avipt]

So i got mail from the support regarding my premium problem where im having free even tho i payed it, The support tells me to send a Screenshot of my spotify wich i did. Not sure tho where to send it, i Did send it to same adress where my mail came from.

But yee problem still there

[Sam]

Avipt - All you have to do is reply to our email and our team will get it, so don't worry.