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How to Do I get specify online on my mobile ? I am logged in but offline

Casual Listener

How to Do I get specify online on my mobile ? I am logged in but offline

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Spotify Premium not working on new comp?

Hi all. Just as it says really. I've installed spotify on a new machine, logged in but it seems to think I'm using a free account? Why isn't the fact that I subscribe to premium showing up? Thanks

Newbie

Hi all.   Just as it says really. I've installed spotify on a new machine, logged in but it seems to think I'm using a free account? Why isn't the fact that I subscribe to premium showing up...

267 Views

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Error 404 after purchasing e-card gift

Hello! I just bought a 6 months premium code for my sister. After paying via PayPal, I got taken to an Error 404 - webpage not found page rather than the e-card as I was expecting. I've recieved an email confirming my purchase but want to send the e-...

Newbie

Hello! I just bought a 6 months premium code for my sister. After paying via PayPal, I got taken to an Error 404 - webpage not found page rather than the e-card as I was expecting. I've recieved an e...

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i have been charged £9.99 on my credit card

my account is a free one. i don't remember ever giving spotify my credit card details. i would like to be contacted by spotify and to have the amount refunded. i certainly don't appreciate being directed to help forums to solve this customer service ...

Newbie

my account is a free one. i don't remember ever giving spotify my credit card details. i would like to be contacted by spotify and to have the amount refunded. i certainly don't appreciate being dire...

frp

Newbie

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Spotify is MP3. How many bits and scan rate?

Spotify is MP3 digital music? How many bits and what scan rate?

Newbie

Spotify is MP3 digital music? How many bits and what scan rate?

user-removed

Not applicable

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Deleting the Account

I have been trying unsuccessfully to delete my account. I just want it done and over with. Taken down forever. How can I do this?

Visitor

I have been trying unsuccessfully to delete my account. I just want it done and over with. Taken down forever. How can I do this?

meahtenoha

Spotify

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People List

Curiosity question... when you add someone to your people list - if they are not a friend on FB - does it notify them?

Newbie

Curiosity question... when you add someone to your people list - if they are not a friend on FB - does it notify them?

meahtenoha

Spotify

737 Views

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Problem with downloads

Whatever i try to download i get the message "The tracks you were trying to get are currently unavailable.Please try again later." I´ve tried to get many different albums and always the same thing. Spotify also crashes when trying to download somethi...

Casual Listener

Whatever i try to download i get the message "The tracks you were trying to get are currently unavailable.Please try again later." I´ve tried to get many different albums and always the same thing....

KevinRust

Casual Listener

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My redeem code is working (sweden)

So today i bought a 100kr spotify redeem card and it isnt working, and I would love to get some help ASAP

Casual Listener

So today i bought a 100kr spotify redeem card and it isnt working, and I would love to get some help ASAP 🙂

JonasVEVO

Casual Listener

666 Views

2 replies

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Card declined w/requirments

My card keeps declining when trying to set up for the 30 day trial premium. 1: My country in profile is USA 2: My card is from the USA (Visa) 3: My card is OK to purchase internationally 4: Theres funds available (even though it's 0.00 for trial) 5: ...

Regular

My card keeps declining when trying to set up for the 30 day trial premium.  1: My country in profile is USA 2: My card is from the USA (Visa) 3: My card is OK to purchase internationally ...

voldta

Regular

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Solved!! Resetting my account

Hi, could you please reset my account? I can't seem to remove some of my custom stations. Thanks

Newbie

Hi, could you please reset my account? I can't seem to remove some of my custom stations. Thanks

Sam

Spotify

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Canceling Gift subscription.

How do I cancel a gift subscription I am paying for without having the login information for that account? My friend never uses it and doesn't remember his username or his password.

Newbie

How do I cancel a gift subscription I am paying for without having the login information for that account? My friend never uses it and doesn't remember his username or his password.

Sam

Spotify

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Premium account not activated

My premium worked for a couple of days and then it switched back to a free account. I've beem charged for the service. I try to log in and log out, but still doesn't work.

Newbie

  My premium worked for a couple of days and then it switched back to a free account.  I've beem charged for the service. I try to log in and log out, but still doesn't work.

Richard

Community Legend

436 Views

1 replies

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how do i cancel subscription?

recently took advantage of the premium free trial. dunno if i'll keep it, but i want to know how to terminate it if need be. i've found the How do i cancel my subscription? page in spotify help, it says: Go to your subscription page (you will have to...

Visitor

recently took advantage of the premium free trial. dunno if i'll keep it, but i want to know how to terminate it if need be.   i've found the How do i cancel my subscription? page in spotify...

SmokinGuzz

Casual Listener

637 Views

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10 seconds before new song begin...and it is not an option.

Hello. Mmy problem since some days is that it takes at least 10 seconds to launch a new song. In preference I uncheck the box to play songs without silence between tracks. It is unpleasant. A solution before I leave spotify?

Newbie

Hello.   Mmy problem since some days is that it takes at least 10 seconds to launch a new song.   In preference I uncheck the box to play songs without silence between tracks. &nb...

Ollie_

Casual Listener

496 Views

1 replies

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Enabled premium on the wrong account.

Hey, I just bought premium again and wanted to enable it on my facebook account but it created a new one without my friends and everything, help pls.

Newbie

Hey, I just bought premium again and wanted to enable it on my facebook account but it created a new one without my friends and everything, help pls. 

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old playlists on new account

i deactivated my facebook ages ago but i could still use my spoitify wich was merged with it, i then got a virus on my computer and i reset my computur and i had to redownload my spotifiy i then realised that before my spotify loged me in altmaticly ...

Casual Listener

i deactivated my facebook ages ago but i could still use my spoitify wich was merged with it, i then got a virus on my computer and i reset my computur and i had to redownload my spotifiy i then real...

Emilyxoox

Casual Listener

473 Views

2 replies

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Changing country problem

Hi, I just moved to another country, and I am not able to log in to spotify (free account) anymore. It tells me that I am in another country and I should modify my profile, so I do, I go to my profile settings and I change the country to the new one,...

Newbie

Hi, I just moved to another country, and I am not able to log in to spotify (free account) anymore. It tells me that I am in another country and I should modify my profile, so I do, I go to my profil...

meahtenoha

Spotify

1349 Views

1 replies

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payed for premium, still on free.

cant get any help here, my friend told me all about you. thx anywys bye

Newbie

cant get any help here, my friend told me all about you.   thx anywys bye

meahtenoha

Spotify

745 Views

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Solved!! Failed to enable spotify social. (Undeleted Facebook)

I am getting an error message each time I log onto spotify saying 'failed to enable spotify social' I still have facebook and it's annoying me because I can't what my friends have listened to, my public profile and people cannot see what I am listeni...

Regular

I am getting an error message each time I log onto spotify saying 'failed to enable spotify social' I still have facebook and it's annoying me because I can't what my friends have listened to, my p...

berachiel

Regular

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14 replies

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