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How to Do I get specify online on my mobile ? I am logged in but offline
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Start a topicHow to Do I get specify online on my mobile ? I am logged in but offline
Casual Listener
How to Do I get specify online on my mobile ? I am logged in but offline
273 Views
0 replies
0 likes
Hi all. Just as it says really. I've installed spotify on a new machine, logged in but it seems to think I'm using a free account? Why isn't the fact that I subscribe to premium showing up? Thanks
Newbie
Hi all. Just as it says really. I've installed spotify on a new machine, logged in but it seems to think I'm using a free account? Why isn't the fact that I subscribe to premium showing up...
267 Views
0 replies
0 likes
Hello! I just bought a 6 months premium code for my sister. After paying via PayPal, I got taken to an Error 404 - webpage not found page rather than the e-card as I was expecting. I've recieved an email confirming my purchase but want to send the e-...
Newbie
Hello! I just bought a 6 months premium code for my sister. After paying via PayPal, I got taken to an Error 404 - webpage not found page rather than the e-card as I was expecting. I've recieved an e...
356 Views
0 replies
0 likes
my account is a free one. i don't remember ever giving spotify my credit card details. i would like to be contacted by spotify and to have the amount refunded. i certainly don't appreciate being directed to help forums to solve this customer service ...
Newbie
my account is a free one. i don't remember ever giving spotify my credit card details. i would like to be contacted by spotify and to have the amount refunded. i certainly don't appreciate being dire...
frp
Newbie
808 Views
5 replies
0 likes
Spotify is MP3 digital music? How many bits and what scan rate?
Newbie
Spotify is MP3 digital music? How many bits and what scan rate?
user-removed
Not applicable
1023 Views
1 replies
0 likes
I have been trying unsuccessfully to delete my account. I just want it done and over with. Taken down forever. How can I do this?
Visitor
I have been trying unsuccessfully to delete my account. I just want it done and over with. Taken down forever. How can I do this?
meahtenoha
Spotify
1060 Views
9 replies
0 likes
Curiosity question... when you add someone to your people list - if they are not a friend on FB - does it notify them?
Newbie
Curiosity question... when you add someone to your people list - if they are not a friend on FB - does it notify them?
meahtenoha
Spotify
737 Views
2 replies
0 likes
Whatever i try to download i get the message "The tracks you were trying to get are currently unavailable.Please try again later." I´ve tried to get many different albums and always the same thing. Spotify also crashes when trying to download somethi...
Casual Listener
Whatever i try to download i get the message "The tracks you were trying to get are currently unavailable.Please try again later." I´ve tried to get many different albums and always the same thing....
KevinRust
Casual Listener
1345 Views
11 replies
0 likes
So today i bought a 100kr spotify redeem card and it isnt working, and I would love to get some help ASAP
Casual Listener
So today i bought a 100kr spotify redeem card and it isnt working, and I would love to get some help ASAP 🙂
JonasVEVO
Casual Listener
666 Views
2 replies
0 likes
My card keeps declining when trying to set up for the 30 day trial premium. 1: My country in profile is USA 2: My card is from the USA (Visa) 3: My card is OK to purchase internationally 4: Theres funds available (even though it's 0.00 for trial) 5: ...
Regular
My card keeps declining when trying to set up for the 30 day trial premium. 1: My country in profile is USA 2: My card is from the USA (Visa) 3: My card is OK to purchase internationally ...
voldta
Regular
1316 Views
8 replies
0 likes
Hi, could you please reset my account? I can't seem to remove some of my custom stations. Thanks
Newbie
Hi, could you please reset my account? I can't seem to remove some of my custom stations. Thanks
Sam
Spotify
582 Views
1 replies
0 likes
How do I cancel a gift subscription I am paying for without having the login information for that account? My friend never uses it and doesn't remember his username or his password.
Newbie
How do I cancel a gift subscription I am paying for without having the login information for that account? My friend never uses it and doesn't remember his username or his password.
Sam
Spotify
422 Views
1 replies
0 likes
My premium worked for a couple of days and then it switched back to a free account. I've beem charged for the service. I try to log in and log out, but still doesn't work.
Newbie
My premium worked for a couple of days and then it switched back to a free account. I've beem charged for the service. I try to log in and log out, but still doesn't work.
Richard
Community Legend
436 Views
1 replies
0 likes
recently took advantage of the premium free trial. dunno if i'll keep it, but i want to know how to terminate it if need be. i've found the How do i cancel my subscription? page in spotify help, it says: Go to your subscription page (you will have to...
Visitor
recently took advantage of the premium free trial. dunno if i'll keep it, but i want to know how to terminate it if need be. i've found the How do i cancel my subscription? page in spotify...
SmokinGuzz
Casual Listener
637 Views
2 replies
0 likes
Hello. Mmy problem since some days is that it takes at least 10 seconds to launch a new song. In preference I uncheck the box to play songs without silence between tracks. It is unpleasant. A solution before I leave spotify?
Newbie
Hello. Mmy problem since some days is that it takes at least 10 seconds to launch a new song. In preference I uncheck the box to play songs without silence between tracks. &nb...
Ollie_
Casual Listener
496 Views
1 replies
0 likes
Hey, I just bought premium again and wanted to enable it on my facebook account but it created a new one without my friends and everything, help pls.
Newbie
Hey, I just bought premium again and wanted to enable it on my facebook account but it created a new one without my friends and everything, help pls.
282 Views
0 replies
0 likes
i deactivated my facebook ages ago but i could still use my spoitify wich was merged with it, i then got a virus on my computer and i reset my computur and i had to redownload my spotifiy i then realised that before my spotify loged me in altmaticly ...
Casual Listener
i deactivated my facebook ages ago but i could still use my spoitify wich was merged with it, i then got a virus on my computer and i reset my computur and i had to redownload my spotifiy i then real...
Emilyxoox
Casual Listener
473 Views
2 replies
0 likes
Hi, I just moved to another country, and I am not able to log in to spotify (free account) anymore. It tells me that I am in another country and I should modify my profile, so I do, I go to my profile settings and I change the country to the new one,...
Newbie
Hi, I just moved to another country, and I am not able to log in to spotify (free account) anymore. It tells me that I am in another country and I should modify my profile, so I do, I go to my profil...
meahtenoha
Spotify
1349 Views
1 replies
0 likes
cant get any help here, my friend told me all about you. thx anywys bye
Newbie
cant get any help here, my friend told me all about you. thx anywys bye
meahtenoha
Spotify
745 Views
5 replies
0 likes
I am getting an error message each time I log onto spotify saying 'failed to enable spotify social' I still have facebook and it's annoying me because I can't what my friends have listened to, my public profile and people cannot see what I am listeni...
Regular
I am getting an error message each time I log onto spotify saying 'failed to enable spotify social' I still have facebook and it's annoying me because I can't what my friends have listened to, my p...
berachiel
Regular
2203 Views
14 replies
0 likes