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Won't upgrade to premium

Hi,I paid for spotify premium but my PC version as well as iPhone version both keep saying I need to upgrade to stream on demand. I even recieved a receipt on my email. Help?

Newbie

Hi, I paid for spotify premium but my PC version as well as iPhone version both keep saying I need to upgrade to stream on demand. I even recieved a receipt on my email. Help?

user-removed

Not applicable

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Premium not working

I just upgraded to Premium but can't play any songs on my existing playlist on my phone. I have reinstalled the app and I login with my username jakorfha. Not my email address. Please help.

Newbie

I just upgraded to Premium but can't play any son gs on my existing playlist on my phone. I have reinstalled the app and I login with my username jakorfha. Not my email address. Please help.

user-removed

Not applicable

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Premium not working on Windows phone.

I just upgraded to Premium but if I login with my email, my Windows phone says I need premium. I tried to login with the user number on the receipt and in that case, it says invalid user name.

Newbie

I just upgraded to Premium but if I login with my email, my Windows phone says I need premium. I tried to login with the user number on the receipt and in that case, it says invalid user name.

user-removed

Not applicable

613 Views

1 replies

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Upgrade to Premium not working

I upgraded to Premium (30 day free trial advertised). On the desktop I still get ads and the annoying popups telling me to upgrade and on my phone it says feature is only available for Spotify Premium. If I select one of the ads again to upgrade it s...

Music Fan

I upgraded to Premium (30 day free trial advertised). On the desktop I still get ads and the annoying popups telling me to upgrade and on my phone it says feature is only available for Spotify Premiu...

user-removed

Not applicable

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PREMIUM NOT WORKING DAMNIT

WHY IS IT NOT WORKING!!!! LOTS OF PEOPLE ARE NOT GETTING THE SERVICES YOU INCESSANTLY ADVERTISED. FIX IT!!!!!!!!

Newbie

WHY IS IT NOT WORKING!!!! LOTS OF PEOPLE ARE NOT GETTING THE SERVICES YOU INCESSANTLY ADVERTISED. FIX IT!!!!!!!!

user-removed

Not applicable

351 Views

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Upgrade to Premium not working?

I have just purchased a Premium account but it has not yet updated within the program or my phone. Have i missed somthing?Could someone please help?

Regular

I have just purchased a Premium account but it has not yet updated within the program or my phone. Have i missed somthing? Could someone please help?

user-removed

Not applicable

630 Views

3 replies

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Premium not working

I just bought premium on my iPhone, and whenever I try to listen to anything on the app, it tells me I'm not a premium member. I have the email confirmation, and I've logged out/in and everything.

Newbie

I just bought premium on my iPhone, and whenever I try to listen to anything on the app, it tells me I'm not a premium member. I have the email confirmation, and I've logged out/in and everything.

user-removed

Not applicable

492 Views

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i need help NOW

Does anybody have a telephone number for live support for spotify?

Newbie

Does anybody have a telephone number for live support for spotify?

user-removed

Not applicable

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Free premium

Free 30 day premium is not working on my iPhone!! If it's not gona work I refuse to pay $10 a month for it!

Casual Listener

Free 30 day premium is not working on my iPhone!! If it's not gona work I refuse to pay $10 a month for it!

254 Views

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Facebook account

I don't use the facebook account that my spotify account is linked to so i would like to have an account with a different facebook account but i don't want to lose all of my saved playlists and I'm already paying for premium on my current account, Is...

Newbie

I don't use the facebook account that my spotify account is linked to so i would like to have an account with a different facebook account but i don't want to lose all of my saved playlists and I'm a...

305 Views

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Free for 30 days but can't access!

I have no user I'd or password to login to my free 30 days! How do I fix this??

Casual Listener

I have no user I'd or password to login to my free 30 days! How do I fix this??

239 Views

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Premium but unable to play music on my mobile

Hi, i've upgraded to a premium account but am unable to play music on my mobile. I am using an iphone 3, I've tried logging out and back into my account and I've also tried deleting and reinstalling the app. any other suggestions?

Newbie

Hi,  i've upgraded to a premium account but am unable to play music on my mobile.  I am using an iphone 3, I've tried logging out and back into my account and I've also tried deleting and...

263 Views

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Gifted 6mo. Premium - No Premium Gained on CPU or Phone

I was gifted 6 months of premium. I have none of the premium benefits after redeeming the gift (none on CPU or phone).

Newbie

I was gifted 6 months of premium.  I have none of the premium benefits after redeeming the gift (none on CPU or phone).

249 Views

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Spotify Premium not registering on android mobile

After having the 48 hour trial on my mobile I decided to upgrae to premium, but now when I long into the spotify app it tells me the following: "Your free tial has expired. To Continue streaming music, you'll need Spotify Premium" How do I fix this a...

Newbie

After having the 48 hour trial on my mobile I decided to upgrae to premium, but now when I long into the spotify app it tells me the following:   "Your free tial has expired. To Continue str...

342 Views

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Local music not listed

Servus, i updated a few songs to my playlist, but spotify is importing the songs i got on my pc to the playlist instead of the spotify arsenal or whatever. So, friends are listening to my playlist but cant listen to the songs which are imported from ...

Visitor

Servus,   i updated a few songs to my playlist, but spotify is importing the songs i got on my pc to the playlist instead of the spotify arsenal or whatever.   So, friends are liste...

262 Views

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needhelp

Just paid the 10 dollars but it still says that I have not and took the money from my bank

Newbie

Just paid the 10 dollars but it still says that I have not and took the money from my bank

286 Views

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Spotify premium

Hi there. i have recently subscribed to Spotify Premium on my desktop. previously i had a free trial on my mobile. i cant seem to link up the new premium subscription with the app on my iphone. i have deleted the app and reinstalled and it says "Spot...

Newbie

Hi there. i have recently subscribed to Spotify Premium on my desktop. previously i had a free trial on my mobile. i cant seem to link up the new premium subscription with the app on my iphone. i hav...

Desi

Casual Listener

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Spotify premium in italy

Hi.... I'm a danish resident, travelling to Italy for a few month. Will I be able to use my spotify premium on my Iphone, i.e. both in offline mode and in online mode when wifi is awailable? Kind Regards

Newbie

Hi....   I'm a danish resident, travelling to Italy for a few month. Will I be able to use my spotify premium on my Iphone, i.e. both in offline mode and in online mode when wifi is awailable?...

Dinosrules

Casual Listener

5129 Views

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All Playlists Erased!?!?!?

All of my playlists erased (except one) on my computer! I was able to still play them on my iphone for a few days, but today my spotify on my phone started fastfowarding every ten seconds so to stop this I uninstalled spotify and reinstalled. Now whe...

Casual Listener

All of my playlists erased (except one) on my computer!  I was able to still play them on my iphone for a few days, but today my spotify on my phone started fastfowarding every ten seconds so to...

297 Views

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