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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

785521 Views

18 replies

29 likes

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Unable to sign in from iPad app

Hi, I am new to spotify. I downloaded iPad app and when I went to try and log on it says it cannot merge with Facebook account. I am confused as if I try and log onspotify.com it has no problem using the Facebook account details. What am I doing wron...

Visitor

Hi, I am new to spotify. I downloaded iPad app and when I went to try and log on it says it cannot merge with Facebook account. I am confused as if I try and log onspotify.com it has no problem usi...

user-removed

Not applicable

565 Views

2 replies

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Solved!! Facebook app

Hi, How can I deactivate my Spotify account being linked to my Facebook account? I don't want to share what I listen to and having to activate the private option every time I use spotify is quite annoying. Any solutions? Thanks.

Newbie

Hi,   How can I deactivate my Spotify account being linked to my Facebook account? I don't want to share what I listen to and having to activate the private option every time I use spotify i...

Stupify

Community Legend

743 Views

2 replies

0 likes

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support

Listen, i am a new user and my son turned me onto this product and i was excited to use it. So i signed up for premium plan and wanted to use the free 30 days on my laptop and my cell. Well now i can't use it on my cell and they are saying i have to ...

Newbie

Listen, i am a new user and my son turned me onto this product and i was excited to use it.  So i signed up for premium plan and wanted to use the free 30 days on my laptop and my cell.  We...

Goodman

Spotify Legend

453 Views

2 replies

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Facebook linked to someone else's Spotify

I want to sign up fpr Spotify premium. My sister had/has a spotify free account and from using my pc, that account is linked to my facebook., meaning when I try to create an account, spotify thinks I have one already. I have sent numerous message but...

Regular

I want to sign up fpr Spotify premium.   My sister had/has a spotify free account and from using my pc, that account is linked to my facebook., meaning when I try to create an account, spoti...

user-removed

Not applicable

400 Views

1 replies

0 likes

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Solved!! Equipo Spotify Ustedes lo Saben oh yo estoy perdido ?

No se si yo estoy perdido.... Tengo Spotify premium me va todo bien con la sincronizacion de musica todo perfecto Pero veo un Grandisimo Problema !!!!!! La musica que tengo en Mi PC la sincronizo con mi Movil y canciones que no existen en Spotify las...

Casual Listener

No  se si yo estoy perdido....  Tengo Spotify premium  me va  todo bien con la sincronizacion de  musica  todo perfecto Pero  veo un Grandisimo Problema !!!!!! &n...

Rocio

Spotify Legend

841 Views

3 replies

0 likes

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SPOTIFY KEEPS ASKING FOR MY PASSWORD!!

Hi Help Forum. I signed up for the free spotify a few months ago with an email address I can no longer access. I forgot the Spotify password and emailed the 'contact us' form over a month ago and never heard back. So today I upgraded to the premium s...

Casual Listener

Hi Help Forum. I signed up for the free spotify a few months ago with an email address I can no longer access. I forgot the Spotify password and emailed the 'contact us' form over a month ago and nev...

Peter__

Community Legend

2119 Views

3 replies

0 likes

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I bought spotify Premium on one account - got it on another one.. Help

So I just bought Spotify premium, and I was logged on one of my other accounts on the website and instead of buying it for my main account, it was purchased on the other one. -Don't really know what to do, since I can't cancel it I have all the infor...

Casual Listener

So I just bought Spotify premium, and I was logged on one of my other accounts on the website and instead of buying it for my main account, it was purchased on the other one.  -Don't really k...

Richard

Community Legend

531 Views

1 replies

0 likes

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DELETE

Please help me delete my account. I've tried everything.I even contacted the support team, and got an automated response telling me that my question would surely be answered on the FAQ's or on community support pages. "We're sure that these solutions...

Visitor

Please help me delete my account. I've tried everything. I even contacted the support team, and got an automated response telling me that my question would surely be answered on the FAQ's or on comm...

Richard

Community Legend

434 Views

2 replies

0 likes

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Listen to Spotify oversea?

Hi, I am a Premium member, can I still listen to Spotify oversea through Wifi on my phone? I'll be travel for a few weeks. Thank you!

Newbie

Hi,   I am a Premium member, can I still listen to Spotify oversea through Wifi on my phone?  I'll be travel for a few weeks.  Thank you!

Richard

Community Legend

785 Views

1 replies

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Please Help! Can't log in due to country settings.

Ive been using Spotify around late 2011 and when I logged out and tried to log in now in 2012 it says that "Your country does not match..." out of nowhere! The only problem is I haven't moved anywhere into different countries. I live in Guam, USA and...

Newbie

Ive been using Spotify around late 2011 and when I logged out and tried to log in now in 2012 it says that "Your country does not match..." out of nowhere!   The only problem is I haven't mo...

499 Views

0 replies

0 likes

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Keep having to re-log in via facebook on my iphone

Hello, Every so often I get logged out of spotify on my iphone and have to log back in using facebook, which is a real pain if I'm in the car and the signal I have is bad or non existent. I have a premium account and would like to be able to access m...

Newbie

Hello,   Every so often I get logged out of spotify on my iphone and have to log back in using facebook, which is a real pain if I'm in the car and the signal I have is bad or non existent. ...

user-removed

Not applicable

710 Views

1 replies

0 likes

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darn it made the mistake of letting the kids use Spotify...

darn it made the mistake of letting the kids use Spotify... Lil buggers made me signup for Premium... (first mth free of course) Ah well live`n`learn.. edit: Must say there is a diff` in sound with the HiQuality turned on.. Through the Hi-Fi anyway.....

Regular

darn it made the mistake of letting the kids use Spotify... 😞   Lil buggers made me signup for Premium... (first mth free of course)   Ah well live`n`learn.. 😛   edit: Mu...

297 Views

0 replies

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dang friends.. how to search them ? :P

quite funny i cant search up my friends at spotify. Help me out? im a nab

Casual Listener

quite funny i cant search up my friends at spotify. Help me out? im a nab

Stupify

Community Legend

568 Views

4 replies

0 likes

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Sign-up page bug

First, I would like to say thank you for no longer requiring a Facebook account to sign up. However, the sign up page is giving mixed messages. If you view it while not logged into Facebook, you see a "You need a Facebook account to register for Spot...

Community Legend

First, I would like to say thank you for no longer requiring a Facebook account to sign up. However, the sign up page is giving mixed messages.   If you view it while not logged into Faceboo...

Stupify

Community Legend

763 Views

3 replies

1 likes

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Charged for Downloads, yet we haven't downloaded anything.

I am very frustrated right now. Having sent emails to support - and had absolutely no help whatsoever, I don't know what else to do. I have checked through my receipts online, and I have been charged 3x £9.99 for 15 downloads at a time. We do NOT dow...

Casual Listener

I am very frustrated right now. Having sent emails to support - and had absolutely no help whatsoever, I don't know what else to do.   I have checked through my receipts online, and I have b...

Allibunny

Casual Listener

1113 Views

5 replies

0 likes

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Solved!! Purchase and dowload..

I purchased one song and automatically, it goes to downloads and icould hear it and use it.But then , I bought 15 songs more ( 1 album) and they are not in the "downloads" section..it just appears that I have downloads to use but i can't find them in...

Regular

I purchased one song and automatically, it goes to downloads and icould hear it and use it.But then , I bought 15 songs more ( 1 album) and they are not in the "downloads" section..it just appears th...

elektrouenda

Casual Listener

2502 Views

13 replies

1 likes

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Spotify Sharing Top Tracks/Artists when I've Unchecked the Box....

I unchecked the share top artist/tracks boxes in my preferences, but I saw my profile from a friend's account today and I realize it still is......... How do I make it stop..... Someone told me to delete the tracks out of the playlist, how do I even ...

Newbie

I unchecked the share top artist/tracks boxes in my preferences, but I saw my profile from a friend's account today and I realize it still is......... How do I make it stop..... Someone told me to de...

230 Views

0 replies

0 likes

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Delete account

Q1: Why is it so extremely difficult to delete an account on Spotify?Q2: Why not just a "delete account" button?For the 4th time, please terminate this account, thank you./jysk3000

Visitor

Q1: Why is it so extremely difficult to delete an account on Spotify? Q2: Why not just a "delete account" button? For the 4th time, please terminate this account, thank you. /jysk3000

user-removed

Not applicable

402 Views

3 replies

0 likes

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purchased not abailable

I purchased 19 tracks and have my receipt and there not abailable for download..what can I do???

Casual Listener

I purchased 19 tracks and have my receipt and there not abailable for download..what can I do???

252 Views

0 replies

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