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Still receiving email notifications when set to Never.

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Still receiving email notifications when set to Never.

I'm subscribed to the "wearehunted" playlist. Every day I get an email saying that the playlist was updated. I don't care... I just want to listen to the music. So months ago I changed my email settings to.. "A playlist I subsribe to is updated" set to NEVER but I still get these darn emails every day. 

 

Does this happen to anyone else? Is there some other setting I need to change? I could just unsubscribe from the wearehunted playlist but I actually like it so don't want to, I just want to stop receiving these emails that clutter my inbox every darn day.

 

Here are my email notification settings...

 

Screen Shot 2012-09-17 at 7.24.27 AM.png

 

And here is the email I still get every day...

 

Screen Shot 2012-09-17 at 7.24.03 AM.png

Reply
24 Replies

Hi 1marcelle - Now you can deactive all emails with just one click.  Richard has posted an update regarding this issue right here:

 

http://community.spotify.com/t5/Accounts-Subscriptions-and-Music/Unwanted-email/m-p/185074#M24471

I'm also having trouble turning off email notifications, I think that there are two separate bugs that I'm seeing.

 

1) When I click the "Deactivate this notification" link in my email, I get a 500 error:

HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfill the request.

 

I realized that after I logged into Spotify in my browser, the link then worked and forwarded me to my profile page.

 

2) On my profile page, I select "Never" for all of the email settings and then "Save profile":

Before save

 

When the page reloads, the original email settings are selected:

After

 

If I change the settings to "Once a day" or "Immediately", the save seems to take, but not when I select "Never".

 

^ Same thing happens to me. 

I have the same problem too. How can I stop these email notifications???


@Ost wrote:

I have the same problem too. How can I stop these email notifications???


Hey! Welcome to the community 🙂 

 

Have a read at this post.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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