Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Solved!! Iphone memory issue

My iphone 4 is only an 8GB. My Spotify app is taking up most of this. How do I free up more space? Do i have to delete some playlists? I'm not that computer literate! Can someone please help???

Casual Listener

My iphone 4 is only an 8GB. My Spotify app is taking up most of this. How do I free up more space? Do i have to delete some playlists? I'm not that computer literate! Can someone please help??? 

Peter__

Community Legend

31070 Views

5 replies

0 likes

  • 31070 Views
  • 5 replies
  • 0 likes

Can't log into my actual account?

So, I've had Spotify for a while now. But, it would seem because I've never had to really sign in expect the first time. As it's been automatic since then. I forgot my username. So, when I tried to sign in, I put what I assumed my username would be, ...

Newbie

So, I've had Spotify for a while now. But, it would seem because I've never had to really sign in expect the first time. As it's been automatic since then. I forgot my username. So, when I tried to s...

Peter__

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Solved!! Cannot log into my Onkyo System

My login is a Facebook account. You can not login with a facebook account. http://www.spotify.com/account/set-device-password I have the 10 digit number but when I try to set a new password for my device and I don't receive any email? What is the pro...

Casual Listener

My login is a Facebook account.   You can not login with a facebook account.   http://www.spotify.com/account/set-device-password   I have the 10 digit number but when I t...

Peter__

Community Legend

768 Views

2 replies

0 likes

  • 768 Views
  • 2 replies
  • 0 likes

Merge spotify to facebook

Hey! I got two facebook accounts 1 Facebook account, its the account i use 24/7 2 Facebook account, used it a bit at school, dont use it anymore My spotify account is merged to my 2nd fb account, BUT i want it to be merged to by 1st fb account! Need ...

Newbie

Hey!   I got two facebook accounts   1 Facebook account, its the account i use 24/7 2 Facebook account, used it a bit at school, dont use it anymore   My spotify account ...

Peter__

Community Legend

434 Views

2 replies

0 likes

  • 434 Views
  • 2 replies
  • 0 likes

Facebook truncating playlists

As of today, any playlist I share on Facebook shows only first five songs in the timeline, although the url shows the full list just fine. I've double-check that all the songs are in the Spotify collection (ie, not Library songs of my private collect...

Casual Listener

As of today, any playlist I share on Facebook shows only first five songs in the timeline, although the url shows the full list just fine.   I've double-check that all the songs are in ...

tmPet

Casual Listener

699 Views

4 replies

0 likes

Other
  • 699 Views
  • 4 replies
  • 0 likes

I'd like my spotify account permanently deleted

My account privacy has been compromised. I'd like my account permanently deleted. Any available Spotify advisor, contact me at [snip- email].

Casual Listener

My account privacy has been compromised. I'd like my account permanently deleted. Any available Spotify advisor, contact me at [snip- email]. 

Peter__

Community Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Deleting an account

buongiorno, vorrei disabilitare il mio account

Casual Listener

buongiorno, vorrei disabilitare il mio account

mattazzi

Casual Listener

442 Views

3 replies

0 likes

  • 442 Views
  • 3 replies
  • 0 likes

Accidental Facebook second account

Hi. I had a free Spotify account for a while. I recently purchased a Premium substription. I accidentally created a new Spotify account via Facebook and subscribed on that account instead of my original one. I have a lot of playlists on my original a...

Newbie

Hi.   I had a free Spotify account for a while. I recently purchased a Premium substription. I accidentally created a new Spotify account via Facebook and subscribed on that account instead ...

Peter__

Community Legend

357 Views

1 replies

0 likes

Premium
  • 357 Views
  • 1 replies
  • 0 likes

Cancelled Subscription? URGENT!!!!

I dont know my username or password or the email account I used to set up spotify, but I want to cancel my account I have my debit card number and stuff. Help Please PLESASE

Newbie

I dont know my username or password or the email account I used to set up spotify, but I want to cancel my account I have my debit card number and stuff. Help Please PLESASE  

Liam

Community Legend

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Wrong Facebook name tied to my account

Hey- So I am trying to get my name or my business's name tied to this Spotify account. I disconnected from facebook and connected to my own, and the profile picture changed to mine- but the name stayed the same as the account it was previously tied t...

Newbie

Hey- So I am trying to get my name or my business's name tied to this Spotify account. I disconnected from facebook and connected to my own, and the profile picture changed to mine- but the name st...

Peter__

Community Legend

418 Views

2 replies

0 likes

  • 418 Views
  • 2 replies
  • 0 likes

Solved!! Exceeded monthly limit wrongly calculated

Hello, I have opened Spotify for the first time this month and after maybe 35 seconds in a song the music stopped and a message tells me I've exceeded my 10 hour monthly limit. For one thing I was never told there was any such limit and secondly how ...

Regular

Hello, I have opened Spotify for the first time this month and after maybe 35 seconds in a song the music stopped and a message tells me I've exceeded my 10 hour monthly limit. For one thing I was...

Peter__

Community Legend

2903 Views

15 replies

0 likes

Free
Subscription
  • 2903 Views
  • 15 replies
  • 0 likes

Solved!! My premium Spotify account is linked to the wrong Facebook account. Help me switch please!

The inability to do this myself when logged into Spotify is ridiculous and frustrating. WILL SOMEONE FROM SPOTIFY HELP ME FIX THIS? I need to detach from one Facebook account and link to another.

Casual Listener

The inability to do this myself when logged into Spotify is ridiculous and frustrating. WILL SOMEONE FROM SPOTIFY HELP ME FIX THIS? I need to detach from one Facebook account and link to another.

user-removed

Not applicable

2830 Views

19 replies

0 likes

  • 2830 Views
  • 19 replies
  • 0 likes

Changing Country!!

I lived in the Unites and set up my free spotify account in the US. However I have moved to Germany temporarily and I would like to be able to listen to my spotify playlists while im here. The website will not allow me to change my country and sends ...

Newbie

I lived in the Unites and set up my free spotify account in the US. However I have moved to Germany temporarily and I would like to be able to listen to my spotify playlists while im here. The w...

Taylor

Community Legend

342 Views

1 replies

0 likes

Account
Other
  • 342 Views
  • 1 replies
  • 0 likes

Billing problem

I have cancelled my subscription with Spotify, because I could not afford the payments at this time. Now I see a payment has went through my account without my authorization. I want my money credited back to my account!!! Someone please contact me AS...

Newbie

I have cancelled my subscription with Spotify, because I could not afford the payments at this time. Now I see a payment has went through my account without my authorization. I want my money credited...

Joe

Community Legend

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Solved!! Premium Account Disappeared and Payment continue

I unsubscribe to March 2013, but since paypal continues to charge me € 9.99 per month.Is it possible to do something, knowing that I have not used my account since.In my setting the subscription was free.Thank you to find a solution.

Visitor

I unsubscribe to March 2013, but since paypal continues to charge me € 9.99 per month. Is it possible to do something, knowing that I have not used my account since. In my setting the subscription ...

Sam

Spotify

605 Views

2 replies

0 likes

Premium
Subscription
  • 605 Views
  • 2 replies
  • 0 likes

Spotify e-mails say I'm someone else

Hi! I get e-mails with notifications from Spotify starting with "Hey Niklas". But this is not my name.

Newbie

Hi!   I get e-mails with notifications from Spotify starting with "Hey Niklas". But this is not my name.

Sam

Spotify

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Solved!! Billing problem

Hi there, I have had an issue with my billing & subscription. I contacted Spotify three days ago via the contact form, however three days later it has not been resolved. Would it be best to raise a dispute with paypal instead?

Regular

Hi there, I have had an issue with my billing & subscription. I contacted Spotify three days ago via the contact form, however three days later it has not been resolved. Would it be best ...

Sam

Spotify

3386 Views

13 replies

0 likes

  • 3386 Views
  • 13 replies
  • 0 likes

Error 408

Sorry for the same question, but I've moved from the UK, over to the US and the error 408 comes up which doesn't let me sign in to change my bank details etc to switch over to the US version. What do I do now? Thanks.

Visitor

Sorry for the same question, but I've moved from the UK, over to the US and the error 408 comes up which doesn't let me sign in to change my bank details etc to switch over to the US version. What do...

Sam

Spotify

552 Views

3 replies

0 likes

  • 552 Views
  • 3 replies
  • 0 likes

Solved!! Wanna download a song but i have spotify premium

I wanna burn one of the songs i have on my list to a cd. I have premium so there shouldnt be a problem. When i select get track i get the notification that i need to get points. I select paypal since i have no creditcard. It gives me the notification...

Regular

I wanna burn one of the songs i have on my list to a cd. I have premium so there shouldnt be a problem. When i select get track i get the notification that i need to get points. I select paypal...

Sam

Spotify

4153 Views

8 replies

0 likes

  • 4153 Views
  • 8 replies
  • 0 likes