Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
This is content that is no longer relevant
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
777076 Views
18 replies
29 likes
My paypal receipt was sent to me on 8/16/2013. Last night, in the middle of using the service (on my phone, android) my account was kicked down to the free version and when I checked on my PC player, it's the same way. What gives?
My paypal receipt was sent to me on 8/16/2013. Last night, in the middle of using the service (on my phone, android) my account was kicked down to the free version and when I checked on my PC player,...
Casual Listener
598 Views
5 replies
0 likes
I just discovered that when I delete a playlist from my left column it is only deleted to me. That is, the list is still available to anyone who has subscribed or has kept the playlist url. The delete functionality is either conscoiusly misleading or...
I just discovered that when I delete a playlist from my left column it is only deleted to me. That is, the list is still available to anyone who has subscribed or has kept the playlist url. ...
Newbie
719 Views
3 replies
0 likes
Hi, the 10 hour limit has not reset for almost a month! i know it should be i think 2.30 hours a week but i can play 30-40 seconds of a song then get the 10 hour limit message Chris
Hi, the 10 hour limit has not reset for almost a month! i know it should be i think 2.30 hours a week but i can play 30-40 seconds of a song then get the 10 hour limit message &...
Community Legend
635 Views
1 replies
0 likes
Hi, I have an Ipod Nano 5th gen(old by Apple's standards) and I was wondering if it's possible for me to get Spotify for my computer then sync the music to my Nano? I scoured the FAQS and couldn't really find a straightforward answer..!
Hi, I have an Ipod Nano 5th gen(old by Apple's standards) and I was wondering if it's possible for me to get Spotify for my computer then sync the music to my Nano? I scoured the FAQS and couldn't re...
Casual Listener
9992 Views
2 replies
0 likes
I've had a spotify account for about 2 years now, and now all of a sudden I can't login, I tried password reset and it never arrives to my inbox even though I checked SPAM every day. I can only login via Facebook and I lost all my original playlists....
I've had a spotify account for about 2 years now, and now all of a sudden I can't login, I tried password reset and it never arrives to my inbox even though I checked SPAM every day. I can only login...
Casual Listener
477 Views
2 replies
0 likes
Hello,Yesterday I logged into my user on Spotify. Then suddenly all my playlists were gone and they were replaced by some other playlists I've never heard / made, but still have the playlists on my phone. Any chance to get it back as it was two days ...
Hello, Yesterday I logged into my user on Spotify. Then suddenly all my playlists were gone and they were replaced by some other playlists I've never heard / made, but still have the playlists on my...
Roadie
363 Views
3 replies
0 likes
I recently posted because my Facebook information was linked to another separate account (username was not mine, credit card information was not mine, etc.) I've since unlinked Facebook accounts, gotten my information to show up and been able to log ...
I recently posted because my Facebook information was linked to another separate account (username was not mine, credit card information was not mine, etc.) I've since unlinked Facebook ac...
Roadie
253 Views
1 replies
0 likes
Hi, my band has recently through reverbnation signed up for their digital distribution, which connected us with Spotify. We noticed only the album cover and songs have been added. We would like to update the rest of our profile. ie.. band bio/pics......
Hi, my band has recently through reverbnation signed up for their digital distribution, which connected us with Spotify. We noticed only the album cover and songs have been added. We would like to up...
Casual Listener
1074 Views
2 replies
0 likes
I think it's ridiculous that its impossible to completely delete your account. I no longer want Spotify after my 48 hours and would rather use pandora and I can't even delete my account. I hear the customer service is terrible here so who knows what ...
I think it's ridiculous that its impossible to completely delete your account. I no longer want Spotify after my 48 hours and would rather use pandora and I can't even delete my account. I hear the c...
Community Legend
278 Views
1 replies
0 likes
I don't know how or when it happened, but this morning I tried to log onto my Spotify account and all my playlists were gone, instead I had all my roommates playlists on the lefthand side. I tried logging out and back in (using my Facebook informatio...
I don't know how or when it happened, but this morning I tried to log onto my Spotify account and all my playlists were gone, instead I had all my roommates playlists on the lefthand side. I tried lo...
Roadie
433 Views
1 replies
0 likes
Hello, My account name is connerorr88 I was charged $119.88 to SPOTIFYSUB I normally pay 9.99 a month and never authorized any subscription other then monthly. Please help.
Hello, My account name is connerorr88 I was charged $119.88 to SPOTIFYSUB I normally pay 9.99 a month and never authorized any subscription other then monthly. ...
Roadie
1503 Views
9 replies
0 likes
So Spotify made me pay the Premium fee even though I cancelled it the day that it was going to renew. Either way, I cancelled it and I'm still paying the 10 dollars. Is there any way to resubscribe without paying another 10 dollars?
So Spotify made me pay the Premium fee even though I cancelled it the day that it was going to renew. Either way, I cancelled it and I'm still paying the 10 dollars. Is there any way to resubscribe w...
Roadie
305 Views
1 replies
0 likes
just trying out spotify for a few days. not impressed so far. was hoping to see some decent suggestions based on what i've been listening to. doesn't seem to save the 'what i've been listening to' on my profile either
just trying out spotify for a few days. not impressed so far. was hoping to see some decent suggestions based on what i've been listening to. doesn't seem to save the 'what i've...
Casual Listener
895 Views
2 replies
0 likes
I recently logged on to my account using my brother's phone and now I
can't log in. How can I regain access to my paid account?
All of my
music is now under his name: joelweninger
I recently logged on to my account using my brother's phone and now I can't log in. How can I regain access to my paid account? <br>All of my music is now under his name: joelweninger<br>
Community Legend
327 Views
1 replies
0 likes
Community Legend
294 Views
1 replies
0 likes
Hello I have a complicated situation where someone I am taking to court has (possibly) added songs to my playlist in order to get at me. Is there a way where you can provide the IP address of where the account was logged into when a track was starred...
Hello I have a complicated situation where someone I am taking to court has (possibly) added songs to my playlist in order to get at me. Is there a way where you can provid...
Community Legend
2928 Views
1 replies
0 likes
Help all my playlists are gone, today my account was expired so I payed for a new month but after log in all my lists are gone,,what can i do to get them back? Sincerely Emma username flygelemma
Help all my playlists are gone, today my account was expired so I payed for a new month but after log in all my lists are gone,,what can i do to get them back? Sincerely Emma username flygelemma
Community Legend
242 Views
1 replies
0 likes
I've seen this Listen button on other Facebook band pages, but I'm not sure how to add it to mine. My band name is ( Mi Gaan ) and we would love to have this great addition to our band page to share our music with the fans. I'm not sure if I need to ...
I've seen this Listen button on other Facebook band pages, but I'm not sure how to add it to mine. My band name is ( Mi Gaan ) and we would love to have this great addition to our band page to share ...
Newbie
21839 Views
12 replies
1 likes
I don't remember my password because i have always logged in with my facebook and my email is hacked so i can't make my payment for my premium?
I don't remember my password because i have always logged in with my facebook and my email is hacked so i can't make my payment for my premium?
Community Legend
368 Views
1 replies
0 likes
