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Early payment.

This will sound crazy, but I want to make an early payment for my premium. Ideas?

Casual Listener

This will sound crazy, but I want to make an early payment for my premium. Ideas?

user-removed

Not applicable

8034 Views

2 replies

2 likes

Account
Subscription
  • 8034 Views
  • 2 replies
  • 2 likes

I Need Help Recovering a Deleted Playlist

If a moderator could assist me, that'd be awesome. I accidentally deleted I playlist I made called "Outside" and I desperately need to get it back. Thanks!

Newbie

If a moderator could assist me, that'd be awesome. I accidentally deleted I playlist I made called "Outside" and I desperately need to get it back.   Thanks!  

Liam

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Missing the new album of Chris brown X

May someone know if it will come otherwise ill try to download it

Newbie

May someone know if it will come otherwise ill try to download it

Liam

Community Legend

881 Views

1 replies

0 likes

Other
  • 881 Views
  • 1 replies
  • 0 likes

NUS Student Discount

Hey! I recently signed up for Premium with NUS discount, however as I lost my payment card, my payment could not be taken....now when I am trying to re-set it up with the new card I cannot re-activate the discount (as the code has previously been use...

Newbie

Hey! I recently signed up for Premium with NUS discount, however as I lost my payment card, my payment could not be taken....now when I am trying to re-set it up with the new card I cannot re-activat...

Liam

Community Legend

471 Views

1 replies

0 likes

Account
Other
Premium
Subscription
  • 471 Views
  • 1 replies
  • 0 likes

Compartir facebook

Hola, no consigo con mi cuenta de spotify sincronizarlo con facebook. Ademas, creo q el otro dia se me creo una cuenta diferente entrando con facebook. Podeis ayudarme?<br>Usuario spotify: rubenglez87<br>Facebook: [snip]. El tema es q sin facebook no...

Regular

Hola, no consigo con mi cuenta de spotify sincronizarlo con facebook. Ademas, creo q el otro dia se me creo una cuenta diferente entrando con facebook. Podeis ayudarme?&lt;br&gt;Usuario spoti...

Adam

Roadie

492 Views

1 replies

0 likes

Premium
  • 492 Views
  • 1 replies
  • 0 likes

Canceling subscription for a dead person?

Dear all, how do I cancell spotify subscription for somebody who passed away if I don't know the password to his account? thank you.

Newbie

Dear all,   how do I cancell spotify subscription for somebody who passed away if I don't know the password to his account?   thank you.

Liam

Community Legend

4217 Views

1 replies

0 likes

  • 4217 Views
  • 1 replies
  • 0 likes

Spotify 30 day free trial is not working, the system took the money

Hi all I am suffering a problem, I was surfing in the web page and it offered me a free subscription for a month (User rogues04), it asked me how I want to pay and I selected paypal. At the beginning all looked to be ok and I was able to see "30 days...

Newbie

Hi all    I am suffering a problem, I was surfing in the web page and it offered me a free subscription for a month (User rogues04), it asked me how I want to pay and I selected paypal....

Liam

Community Legend

503 Views

1 replies

0 likes

Account
Free
Premium
Subscription
  • 503 Views
  • 1 replies
  • 0 likes

Solved!! Moved to Canada - can I still access my playlists?

Hi there, I moved to Canada and here we have no access to Spotify. But I would like to purchase some of the songs I had in my playlists in Switzerland. I would really like to see them here, even if I can not play them. Is there anyway to display them...

Casual Listener

Hi there, I moved to Canada and here we have no access to Spotify. But  I would like to purchase some of the songs I had in my playlists in Switzerland. I would really like to see them...

Liam

Community Legend

922 Views

3 replies

0 likes

Account
  • 922 Views
  • 3 replies
  • 0 likes

Upgrading to Premium

I made a Spotify free account, but I'm trying to upgrade to "Premium." Whenever I put in my information from my Visa debit card, It can't process my order. Already emailed support. Came here to see if you guys could offer guidance

Newbie

I made a Spotify free account, but I'm trying to upgrade to "Premium." Whenever I put in my information from my Visa debit card, It can't process my order. Already emailed support. Came here to see i...

Liam

Community Legend

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Notification to iPhone

In the past twelve hours I've had 15 messeages sent to my iPhone informing me that 'Inside Out' by John Martyn is now available on Spotify. It's completely infuriating. I have Push Notifications off. Please tell me how to stop this or I will have to ...

Newbie

In the past twelve hours I've had 15 messeages sent to my iPhone informing me that 'Inside Out' by John Martyn is now available on Spotify. It's completely infuriating. I have Push Notifications off....

Adam

Roadie

501 Views

2 replies

0 likes

Premium
  • 501 Views
  • 2 replies
  • 0 likes

Problems Gift card selecting premium account

Hello Today I was going to activate my spotify gift card (100 Norwegian kroner), but after I selected Premium, and not 10 downloads or 2 months of unlimited, I had a message popping up in the screen saying : "This code could not be used at the moment...

Newbie

Hello   Today I was going to activate my spotify gift card (100 Norwegian kroner), but after I selected Premium, and not 10 downloads or 2 months of unlimited, I had a message popping up in ...

Taylor

Community Legend

433 Views

1 replies

0 likes

Premium
Subscription
  • 433 Views
  • 1 replies
  • 0 likes

'song has been paused because you are logged in somewhere else'

Hey all! I really need your help! - I have been a premium member for almost a year now i guess. But the last 3-4 months, my account has been used elsewhere, but i really dont know where and how he/she got onto it.. I can hear music for about 5sec-1 m...

Casual Listener

Hey all!   I really need your help! - I have been a premium member for almost a year now i guess. But the last 3-4 months, my account has been used elsewhere, but i really dont know wh...

Taylor

Community Legend

476 Views

1 replies

0 likes

Other
Premium
Security
  • 476 Views
  • 1 replies
  • 0 likes

sign me out please!

Can't listen to music because it pauses every 2 minutes due to my account being used somewhere else. Password is changed but can you shut down all sessions. Username is the one you see here.

Casual Listener

Can't listen to music because it pauses every 2 minutes due to my account being used somewhere else. Password is changed but can you shut down all sessions. Username is the one you see here.

Taylor

Community Legend

460 Views

1 replies

0 likes

Login
Security
  • 460 Views
  • 1 replies
  • 0 likes

Subscription method

Hello, i want to know if its possible to pay a year or if its possible just pay month-by-month? Best Regards,

Casual Listener

Hello, i want to know if its possible to pay a year or if its possible just pay month-by-month?   Best Regards,

Taylor

Community Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

My premium subscription was just paid -- so why did I lose premium?

My paypal receipt was sent to me on 8/16/2013. Last night, in the middle of using the service (on my phone, android) my account was kicked down to the free version and when I checked on my PC player, it's the same way. What gives?

Casual Listener

My paypal receipt was sent to me on 8/16/2013. Last night, in the middle of using the service (on my phone, android) my account was kicked down to the free version and when I checked on my PC player,...

Ebarber86

Casual Listener

815 Views

5 replies

0 likes

  • 815 Views
  • 5 replies
  • 0 likes

Playlists persist after having deleted them. Why?

I just discovered that when I delete a playlist from my left column it is only deleted to me. That is, the list is still available to anyone who has subscribed or has kept the playlist url. The delete functionality is either conscoiusly misleading or...

Music Fan

I just discovered that when I delete a playlist from my left column it is only deleted to me.  That is, the list is still available to anyone who has subscribed or has kept the playlist url. ...

jubious

Newbie

912 Views

3 replies

0 likes

  • 912 Views
  • 3 replies
  • 0 likes

10 Hour limit not resetting

Hi, the 10 hour limit has not reset for almost a month! i know it should be i think 2.30 hours a week but i can play 30-40 seconds of a song then get the 10 hour limit message Chris

Casual Listener

Hi,   the 10 hour limit has not reset for almost a month! i know it should be i think 2.30 hours a week but i can play 30-40 seconds of a song then get the 10 hour limit message   &...

Taylor

Community Legend

738 Views

1 replies

0 likes

  • 738 Views
  • 1 replies
  • 0 likes

Solved!! Spotify for Ipod Nano

Hi, I have an Ipod Nano 5th gen(old by Apple's standards) and I was wondering if it's possible for me to get Spotify for my computer then sync the music to my Nano? I scoured the FAQS and couldn't really find a straightforward answer..!

Casual Listener

Hi, I have an Ipod Nano 5th gen(old by Apple's standards) and I was wondering if it's possible for me to get Spotify for my computer then sync the music to my Nano? I scoured the FAQS and couldn't re...

Bryar

Casual Listener

10178 Views

2 replies

0 likes

  • 10178 Views
  • 2 replies
  • 0 likes

Can't login to my Spotify account

I've had a spotify account for about 2 years now, and now all of a sudden I can't login, I tried password reset and it never arrives to my inbox even though I checked SPAM every day. I can only login via Facebook and I lost all my original playlists....

Casual Listener

I've had a spotify account for about 2 years now, and now all of a sudden I can't login, I tried password reset and it never arrives to my inbox even though I checked SPAM every day. I can only login...

london_help

Casual Listener

578 Views

2 replies

0 likes

Free
  • 578 Views
  • 2 replies
  • 0 likes

Lost all my playlists on PC - Help!

Hello,Yesterday I logged into my user on Spotify. Then suddenly all my playlists were gone and they were replaced by some other playlists I've never heard / made, but still have the playlists on my phone. Any chance to get it back as it was two days ...

Visitor

Hello, Yesterday I logged into my user on Spotify. Then suddenly all my playlists were gone and they were replaced by some other playlists I've never heard / made, but still have the playlists on my...

Adam

Roadie

483 Views

3 replies

0 likes

Premium
  • 483 Views
  • 3 replies
  • 0 likes