Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Skipping Tracks (New York - Addis - LondonThe Story of Ethio Jazz 1965-1975)

Please fix. The last couple of songs on the album skip horribly. New York - Addis - LondonThe Story of Ethio Jazz 1965-1975 Artist: Mulatu Astatke

Casual Listener

Please fix. The last couple of songs on the album skip horribly.   New York - Addis - LondonThe Story of Ethio Jazz 1965-1975 Artist: Mulatu Astatke

jduhls

Casual Listener

518 Views

3 replies

0 likes

  • 518 Views
  • 3 replies
  • 0 likes

Terms and Conditions when buying songs

What is legal when i purchase tracks/downloading them. Can I mix the tracks in a mixing program and play for example for a larger group of people in my spinning class at my gym?

Newbie

What is legal when i purchase tracks/downloading them. Can I mix the tracks in a mixing program and play for example for a larger group of people in my spinning class at my gym? 

Peter__

Community Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

E-card code does not work

My father bought me an e-card for Spotify Premium for one month. Sadly enough, the code I got doesn't work. It says I already used it. I checked if maybe my father used it by accident. But he barely knows the programm and he has no account, so that i...

Newbie

My father bought me an e-card for Spotify Premium for one month. Sadly enough, the code I got doesn't work. It says I already used it.   I checked if maybe my father used it by accident. B...

Peter__

Community Legend

2196 Views

1 replies

0 likes

  • 2196 Views
  • 1 replies
  • 0 likes

how do i remove a subscriber

A close friend of mine died few days ago, and i want him removed from the list he subscribed to. Has anyone found out how to do it?

Newbie

A close friend of mine died few days ago, and i want him removed from the list he subscribed to. Has anyone found out how to do it?

Peter__

Community Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

can't change country

I am having the same problem a lot of other people seem to have had -- and I sent an email to the contact email, which replied directing me to this forum. I am not sure why my country setting is United Kingdom. It may be that I originally set up my g...

Newbie

I am having the same problem a lot of other people seem to have had -- and I sent an email to the contact email, which replied directing me to this forum. I am not sure why my country setting is Unit...

Peter__

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Being in Japan

I am currently stationed in Japan. However I am currently on U.S. soil and U.S. territory. I know this bucuase I was able to use Spotify with very little to no problem for at least serveral months. Then one day I was randomly told I cannot use Spotif...

Casual Listener

I am currently stationed in Japan. However I am currently on U.S. soil and U.S. territory. I know this bucuase I was able to use Spotify with very little to no problem for at least serveral months. T...

Marco

Community Legend

1138 Views

4 replies

0 likes

  • 1138 Views
  • 4 replies
  • 0 likes

Solved!! Spotify on my mobile while on 30-day trial for Premium service?

I am on a 30-day trial for the 'Premium' service, and my account details tell me that I am OK to receive it. I can get my Spotify music on my PC, my laptop and my iPad, but not on my mobile - I get a message which tells me that " Spotify Premium is r...

Casual Listener

I am on a 30-day trial for the 'Premium' service, and my account details tell me that I am OK to receive it.  I can get my Spotify music on my PC, my laptop and my iPad, but not on my mobile - I...

goatkeeper

Casual Listener

777 Views

2 replies

0 likes

  • 777 Views
  • 2 replies
  • 0 likes

UNLINKED MY FACEBOOK AND LOST ALL PLAYLISTS

Hey, I unlinked FB and lost all my playlists. Is there any way they can be reset? Let me know. Thanks!

Visitor

Hey, I unlinked FB and lost all my playlists. Is there any way they can be reset? Let me know.   Thanks!

meahtenoha

Spotify

540 Views

3 replies

0 likes

  • 540 Views
  • 3 replies
  • 0 likes

Went for free trial got charged twice

Hi, last week I went for the 30 day trial, filled in the info, my credit card nr etc, then tried to log in. Nothing happened, so I did this again, twice. Turned out I was charged 2x 9,99 for this. This was not my intention, and it is fairly misleadin...

Casual Listener

Hi,   last week I went for the 30 day trial, filled in the info, my credit card nr etc, then tried to log in. Nothing happened, so I did this again, twice. Turned out I was charged 2x 9,99 f...

newland_a

Casual Listener

536 Views

4 replies

0 likes

  • 536 Views
  • 4 replies
  • 0 likes

Help please :)

How do I stop Spotify opening automatically when I turn on my computer?

Newbie

How do I stop Spotify opening automatically when I turn on my computer?

Peter__

Community Legend

448 Views

2 replies

1 likes

  • 448 Views
  • 2 replies
  • 1 likes

I deleted a playlist, why is it still existing?

Hi, I deleted a playlist once, long time ago. It's still available and I still get updates about people subscribing to it. I want that playlist to be completely gone.

Regular

Hi,  I deleted a playlist once, long time ago. It's still available and I still get updates about people subscribing to it. I want that playlist to be completely gone.

Peter__

Community Legend

1275 Views

1 replies

0 likes

  • 1275 Views
  • 1 replies
  • 0 likes

Combination of 30-day trial and gift card

I was planning on giving someone a 1 month gift card for Premium. However, there's also currently an offer for a free 30-day trial of Premium. Will the recipient get two months of Premium or will the money be wasted?

Newbie

I was planning on giving someone a 1 month gift card for Premium. However, there's also currently an offer for a free 30-day trial of Premium.    Will the recipient get two months of Pr...

meahtenoha

Spotify

746 Views

1 replies

0 likes

  • 746 Views
  • 1 replies
  • 0 likes

Someone else is using my account

Someone else is using my account. I tried to change password but that does´t help as long as this person is logged in. This is not ok. How can I throw this person out? /R

Regular

Someone else is using my account. I tried to change password but that does´t help as long as this person is logged in. This is not ok. How can I throw this person out?   /R

meahtenoha

Spotify

11576 Views

17 replies

0 likes

  • 11576 Views
  • 17 replies
  • 0 likes

Solved!! Facebook & Spotify

I am trying to deactivate my Facebook account but I can't keep it deactivated because every time I sign into spotify it reactivates my FB account. I want to keep all of my playlists and just need to change how I sign into spotify. Please help!

Visitor

I am trying to deactivate my Facebook account but I can't keep it deactivated because every time I sign into spotify it reactivates my FB account. I want to keep all of my playlists and just need to ...

user-removed

Not applicable

941 Views

2 replies

0 likes

  • 941 Views
  • 2 replies
  • 0 likes

Error 130 & 913

I cannot buy new downloads. Everytime I try I get the following messages: Error - 130 when loading url https://clientweb.spotify.com/purchase/? and later I get another message reading: Error 913. I have tried already several tracks during the last da...

Newbie

I cannot buy new downloads. Everytime I try I get the following messages: Error - 130 when loading url https://clientweb.spotify.com/purchase/? and later I get another message reading: Error 913. I ...

Peter__

Community Legend

1136 Views

3 replies

0 likes

  • 1136 Views
  • 3 replies
  • 0 likes

My Playlists have disappeared please help!!

I was just looking at my preferences and clicked disconnect from facebook, my account logged out automatically and when I logged back in all my playlists were gone and its all reset like I am a new user?? Please help I don't want to have to rebuild a...

Casual Listener

I was just looking at my preferences and clicked disconnect from facebook, my account logged out automatically and when I logged back in all my playlists were gone and its all reset like I am a new u...

Sam

Spotify

713 Views

4 replies

0 likes

  • 713 Views
  • 4 replies
  • 0 likes

Solved!! My playlists are gone!

Hi! All my playlists suddenly disappeared both on the computer and in my phone. Help?

Casual Listener

Hi!   All my playlists suddenly disappeared both on the computer and in my phone. Help?

Sam

Spotify

764 Views

3 replies

0 likes

  • 764 Views
  • 3 replies
  • 0 likes

Upgrade account issues

Good Morning Spotify, so i upgraded my account last night on my mobile device via my facebook login and i was charged the 9.99 for premium but when i logged in the next morning it says im still using spotify free. I sent a message to your Customer Su...

Casual Listener

Good Morning Spotify, so i upgraded my account last night on my mobile device via my facebook login and i was charged the 9.99 for premium but when i logged in the next morning it says im still using...

Sam

Spotify

504 Views

3 replies

0 likes

  • 504 Views
  • 3 replies
  • 0 likes

Solved!! Spotify keeps sending me emails

Even though I selected that I do not want to recieve any email from spotify (see image below), I get an email every time someone joins spotify. I want to be able to turn this off!!

Music Fan

Even though I selected that I do not want to recieve any email from spotify (see image below), I get an email every time someone joins spotify. I want to be able to turn this off!!

Sam

Spotify

7647 Views

19 replies

0 likes

  • 7647 Views
  • 19 replies
  • 0 likes

Me han cobrado 2 veces la suscripción

Estimado señor o señora: En el día de hoy me han cobrado la suscripción mediante pay pal y mi tarjeta de crédito. A partir de ahora sólo quiero que me cobren a través de la Tarjeta de Ibercaja. A la espera que me devuelvan el dinero gastado en PayPal...

Newbie

Estimado señor o señora: En el día de hoy me han cobrado la suscripción mediante pay pal y mi tarjeta de crédito. A partir de ahora sólo quiero que me cobren a través de la Tarjeta de Ibercaja. A l...

1111 Views

0 replies

0 likes

  • 1111 Views
  • 0 replies
  • 0 likes