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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

777065 Views

18 replies

29 likes

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  • 18 replies
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numbers

on the right side where it show what your friends listen to it just shows numbers. what do i do?

Newbie

on the right side where it show what your friends listen to it just shows numbers. what do i do?  

Sam

Spotify

1910 Views

1 replies

0 likes

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NEED SPOTIFY MOD TO PLEASE HELP: I need the payment for my subscription cancelled ASAP

Hi, I subscribed to the 30-day free trial on 11-12-2012 and tried cancelling it today but see that I have a pending payment of $9.99 on my bank account. I REALLY need this payment to be cancelled as well as my subscription. I went and cancelled the s...

Newbie

Hi,   I subscribed to the 30-day free trial on 11-12-2012 and tried cancelling it today but see that I have a pending payment of $9.99 on my bank account. I REALLY need this payment to be ca...

Sam

Spotify

258 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Deleted playlists

Hi, could someone please restore the playlists I've just deleted by accident? I was having trouble syncing local files to my iphone so decided to get rid of the itunes playlists but I deleted the spotify ones too. There was a folder called iphoneoffl...

Casual Listener

Hi, could someone please restore the playlists I've just deleted by accident? I was having trouble syncing local files to my iphone so decided to get rid of the itunes playlists but I deleted the spo...

tomgusjohn

Casual Listener

533 Views

2 replies

0 likes

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Solved!! IMPORTANT! Just purchased premium

I have just purchased premium with the intention of using my NUS card to reduce the price, however i presumed that a screen would appear and ask for a code of some sort. This did not happen and it has taken the full £9.99 from my bank account, how ca...

Casual Listener

I have just purchased premium with the intention of using my NUS card to reduce the price, however i presumed that a screen would appear and ask for a code of some sort. This did not happen and it ha...

JamieHodges

Casual Listener

422 Views

2 replies

0 likes

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Problemas con el servicio

Hola, tengo contratado un servicio Unlimited desde hace varios años y desde hará un par de semanas, a ratos, la conexión me va muuuy lenta, intento acceder a un album o a un artista o a una aplicación y le cuesta muchísimo, cada canción se queda para...

Newbie

Hola, tengo contratado un servicio Unlimited desde hace varios años y desde hará un par de semanas, a ratos, la conexión me va muuuy lenta, intento acceder a un album o a un artista o a una aplicació...

256 Views

0 replies

0 likes

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Facebook account keeps getting reactivated on mobile

Hi there, My Facebook is currently inactive, and every time I choose to log into the Spotify mobile app through my Spotify log-in information it reactivates my Facebook somehow. Anyone know how I can stop this? I never once had the two linked togethe...

Newbie

Hi there,   My Facebook is currently inactive, and every time I choose to log into the Spotify mobile app through my Spotify log-in information it reactivates my Facebook somehow.  Anyo...

Stupify

Community Legend

472 Views

1 replies

0 likes

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  • 1 replies
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Skipping Tracks (New York - Addis - LondonThe Story of Ethio Jazz 1965-1975)

Please fix. The last couple of songs on the album skip horribly. New York - Addis - LondonThe Story of Ethio Jazz 1965-1975 Artist: Mulatu Astatke

Casual Listener

Please fix. The last couple of songs on the album skip horribly.   New York - Addis - LondonThe Story of Ethio Jazz 1965-1975 Artist: Mulatu Astatke

jduhls

Casual Listener

352 Views

3 replies

0 likes

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Terms and Conditions when buying songs

What is legal when i purchase tracks/downloading them. Can I mix the tracks in a mixing program and play for example for a larger group of people in my spinning class at my gym?

Newbie

What is legal when i purchase tracks/downloading them. Can I mix the tracks in a mixing program and play for example for a larger group of people in my spinning class at my gym? 

Peter__

Community Legend

375 Views

1 replies

0 likes

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E-card code does not work

My father bought me an e-card for Spotify Premium for one month. Sadly enough, the code I got doesn't work. It says I already used it. I checked if maybe my father used it by accident. But he barely knows the programm and he has no account, so that i...

Newbie

My father bought me an e-card for Spotify Premium for one month. Sadly enough, the code I got doesn't work. It says I already used it.   I checked if maybe my father used it by accident. B...

Peter__

Community Legend

2074 Views

1 replies

0 likes

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how do i remove a subscriber

A close friend of mine died few days ago, and i want him removed from the list he subscribed to. Has anyone found out how to do it?

Newbie

A close friend of mine died few days ago, and i want him removed from the list he subscribed to. Has anyone found out how to do it?

Peter__

Community Legend

444 Views

1 replies

0 likes

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can't change country

I am having the same problem a lot of other people seem to have had -- and I sent an email to the contact email, which replied directing me to this forum. I am not sure why my country setting is United Kingdom. It may be that I originally set up my g...

Newbie

I am having the same problem a lot of other people seem to have had -- and I sent an email to the contact email, which replied directing me to this forum. I am not sure why my country setting is Unit...

Peter__

Community Legend

267 Views

1 replies

0 likes

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Being in Japan

I am currently stationed in Japan. However I am currently on U.S. soil and U.S. territory. I know this bucuase I was able to use Spotify with very little to no problem for at least serveral months. Then one day I was randomly told I cannot use Spotif...

Casual Listener

I am currently stationed in Japan. However I am currently on U.S. soil and U.S. territory. I know this bucuase I was able to use Spotify with very little to no problem for at least serveral months. T...

Marco

Community Legend

929 Views

4 replies

0 likes

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Solved!! Spotify on my mobile while on 30-day trial for Premium service?

I am on a 30-day trial for the 'Premium' service, and my account details tell me that I am OK to receive it. I can get my Spotify music on my PC, my laptop and my iPad, but not on my mobile - I get a message which tells me that " Spotify Premium is r...

Casual Listener

I am on a 30-day trial for the 'Premium' service, and my account details tell me that I am OK to receive it.  I can get my Spotify music on my PC, my laptop and my iPad, but not on my mobile - I...

goatkeeper

Casual Listener

631 Views

2 replies

0 likes

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UNLINKED MY FACEBOOK AND LOST ALL PLAYLISTS

Hey, I unlinked FB and lost all my playlists. Is there any way they can be reset? Let me know. Thanks!

Visitor

Hey, I unlinked FB and lost all my playlists. Is there any way they can be reset? Let me know.   Thanks!

meahtenoha

Spotify

398 Views

3 replies

0 likes

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Went for free trial got charged twice

Hi, last week I went for the 30 day trial, filled in the info, my credit card nr etc, then tried to log in. Nothing happened, so I did this again, twice. Turned out I was charged 2x 9,99 for this. This was not my intention, and it is fairly misleadin...

Casual Listener

Hi,   last week I went for the 30 day trial, filled in the info, my credit card nr etc, then tried to log in. Nothing happened, so I did this again, twice. Turned out I was charged 2x 9,99 f...

newland_a

Casual Listener

362 Views

4 replies

0 likes

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Help please :)

How do I stop Spotify opening automatically when I turn on my computer?

Newbie

How do I stop Spotify opening automatically when I turn on my computer?

Peter__

Community Legend

327 Views

2 replies

1 likes

  • 327 Views
  • 2 replies
  • 1 likes

I deleted a playlist, why is it still existing?

Hi, I deleted a playlist once, long time ago. It's still available and I still get updates about people subscribing to it. I want that playlist to be completely gone.

Regular

Hi,  I deleted a playlist once, long time ago. It's still available and I still get updates about people subscribing to it. I want that playlist to be completely gone.

Peter__

Community Legend

1172 Views

1 replies

0 likes

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Combination of 30-day trial and gift card

I was planning on giving someone a 1 month gift card for Premium. However, there's also currently an offer for a free 30-day trial of Premium. Will the recipient get two months of Premium or will the money be wasted?

Newbie

I was planning on giving someone a 1 month gift card for Premium. However, there's also currently an offer for a free 30-day trial of Premium.    Will the recipient get two months of Pr...

meahtenoha

Spotify

661 Views

1 replies

0 likes

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Someone else is using my account

Someone else is using my account. I tried to change password but that does´t help as long as this person is logged in. This is not ok. How can I throw this person out? /R

Regular

Someone else is using my account. I tried to change password but that does´t help as long as this person is logged in. This is not ok. How can I throw this person out?   /R

meahtenoha

Spotify

10895 Views

17 replies

0 likes

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Solved!! Facebook & Spotify

I am trying to deactivate my Facebook account but I can't keep it deactivated because every time I sign into spotify it reactivates my FB account. I want to keep all of my playlists and just need to change how I sign into spotify. Please help!

Visitor

I am trying to deactivate my Facebook account but I can't keep it deactivated because every time I sign into spotify it reactivates my FB account. I want to keep all of my playlists and just need to ...

user-removed

Not applicable

762 Views

2 replies

0 likes

  • 762 Views
  • 2 replies
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