Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Solved!! resetting password don't work

Hello. I just made an spotify account but I cant log in to the spotify client. I think I might have written wrong password, so im trying to reset it to make a new one. the problem is that everytime im trying to reset the password i get an red error w...

Casual Listener

Hello. I just made an spotify account but I cant log in to the spotify client. I think I might have written wrong password, so im trying to reset it to make a new one. the problem is that everytime...

Peter__

Community Legend

4883 Views

1 replies

1 likes

  • 4883 Views
  • 1 replies
  • 1 likes

Device Password - "There was a problem sending your e-mail, please try again later "

Hi, i'm trying to get this device Password but there comes always the message: There was a problem sending your e-mail, please try again later. Since a few days. I got Premium and want to use it, but i cannot create a Device Password.. Can anyone hel...

Regular

Hi,   i'm trying to get this device Password but there comes always the message:   There was a problem sending your e-mail, please try again later.   Since a few days. &n...

boodi

Regular

1122 Views

6 replies

0 likes

  • 1122 Views
  • 6 replies
  • 0 likes

Solved!! HOW CAN I USE MY DOWNLOADS?

The last purchases i have made ( for the first one it works perfectly) didn't go to the downloads sectio.Only the message i have 15 downloads to use..but how!!And where are they?In the spotify files, they are not?...any help?becoz money has been with...

Regular

The last purchases i have made ( for the first one it works perfectly) didn't go to the downloads sectio.Only the message i have 15 downloads to use..but how!!And where are they?In the spotify files,...

foeksia

Newbie

979 Views

4 replies

0 likes

  • 979 Views
  • 4 replies
  • 0 likes

wrong email adress

For some reason SPOTIFY has my NOT complete mailadress!!! The one they have doesn't ends with ".com" so, I cant change my password, I cant get help from spoyify, and I cant log in!!!!! I have a premiumacc and pay money for CRAP!!!!

Casual Listener

For some reason SPOTIFY has my NOT complete mailadress!!! The one they have doesn't ends with ".com" so, I cant change my password, I cant get help from spoyify, and I cant log in!!!!! I have a p...

Richard

Community Legend

833 Views

6 replies

0 likes

  • 833 Views
  • 6 replies
  • 0 likes

Solved!! Friends playlists missing

Hi I used to be subscribed to a few of my friends' playlists and when I unsubscribed, I can no longer find these playlists to resubscribe

Regular

Hi I used to be subscribed to a few of my friends' playlists and when I unsubscribed, I can no longer find these playlists to resubscribe

Eviscerare

Regular

2464 Views

12 replies

0 likes

  • 2464 Views
  • 12 replies
  • 0 likes

Increase Offline Computers

Hello, Actually i am on a situation that most probably many users are. I have Premium Spotify, unfortunately im sure i reached the maximum limit of computers that can keep offline songs. So, my computer many times wipes out all the offline songs.. ac...

Newbie

Hello,   Actually i am on a situation that most probably many users are. I have Premium Spotify, unfortunately im sure i reached the maximum limit of computers that can keep offline songs....

Richard

Community Legend

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes

Solved!! Resetting my account.

Could you please reset my devices. Thanks in advance.

Casual Listener

Could you please reset my devices. Thanks in advance.

Richard

Community Legend

43550 Views

72 replies

5 likes

  • 43550 Views
  • 72 replies
  • 5 likes

Solved!! Is there a deadline cancelling Premium Version (30 days free)?

My Question is: Is there a deadline cancelling Spotify Premium (30 days free)? E.g. i have to cancel it one week before the 30 days end? (Otherwise it would go on and I have to pay for it -> don't want that)

Casual Listener

My Question is: Is there a deadline cancelling Spotify Premium (30 days free)? E.g. i have to cancel it one week before the 30 days end? (Otherwise it would go on and I have to pay for it -> don...

Jan55

Casual Listener

878 Views

2 replies

0 likes

  • 878 Views
  • 2 replies
  • 0 likes

premium subscription not working

I just purchased the premium subscription for my mobile, I've had the Facebook version for about a year, and the app is still saying I'm not a premium member. I tried logging out, also tried force closing the app, even restarted my phone. Still when ...

Casual Listener

I just purchased the premium subscription for my mobile, I've had the Facebook version for about a year, and the app is still saying I'm not a premium member. I tried logging out, also tried force cl...

Peter__

Community Legend

891 Views

3 replies

0 likes

  • 891 Views
  • 3 replies
  • 0 likes

Solved!! Unable to log in after creating an account

Hey, I just created a spotify account and signed up for one free month of premium, but I am unable to log in. I tried resetting my password but it just says "Oops, something went wrong" Could someone please help me out? Thanks - EDIT: Solved by loggi...

Newbie

Hey, I just created a spotify account and signed up for one free month of premium, but I am unable to log in.   I tried resetting my password but it just says "Oops, something went wrong" ...

Peter__

Community Legend

658 Views

1 replies

0 likes

  • 658 Views
  • 1 replies
  • 0 likes

Account

I need a print out of how long I have had an account with spotify, and it also needs to list that i have not missed a payment and the dates I payed my monthly fee. HOW CAN I GET THIS??

Casual Listener

I need a print out of how long I have had an account with spotify, and it also needs to list that i have not missed a payment and the dates I payed my monthly fee. HOW CAN I GET THIS??

David

Spotify Legend

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Another person payed-it's not upgraded

Hello! I want to upgrade my account from free to unlimited, but I can't because I don't have the right bankcard. A friend of mine tried to upgrade my account using my login and her bankcard, from another computer But it's still free. Why? Thanks in a...

Casual Listener

Hello!   I want to upgrade my account from free to unlimited, but I can't because I don't have the right bankcard. A friend of mine tried to upgrade my account using my login and her bankc...

Peter__

Community Legend

713 Views

4 replies

0 likes

  • 713 Views
  • 4 replies
  • 0 likes

Solved!! Need help - Remove email notifications from going out for likes.

I had the radio going and I hit the like button on a few of the songs. After doing so, an email was sent out to my spotify friends saying I liked the songs. How do I stop these emails from going out? Thanks!

Casual Listener

I had the radio going and I hit the like button on a few of the songs. After doing so, an email was sent out to my spotify friends saying I liked the songs. How do I stop these emails from going out?...

erw985

Casual Listener

804 Views

2 replies

0 likes

  • 804 Views
  • 2 replies
  • 0 likes

Spotify taking money out of my bank when i have not paid for premium

this is the second month in a row now that i have been charged £9.99, i thought in the first month no biggie, i filled out a contact form and i thouhgt i would wait to get my money back, that is way to slow still have not recieved a reply, now it has...

Casual Listener

this is the second month in a row now that i have been charged £9.99, i thought in the first month no biggie, i filled out a contact form and i thouhgt i would wait to get my money back, that is way ...

Peter__

Community Legend

2751 Views

4 replies

0 likes

  • 2751 Views
  • 4 replies
  • 0 likes

Solved!! Telia subscription name issue

Hi. I've got a Spotify subscription from Telia, but I get a problem when I try to activate it. My Spotify username consists of an Ü character and the problem is that it doesn't accept such characters. I do not wish to make a new account and I have do...

Newbie

Hi. I've got a Spotify subscription from Telia, but I get a problem when I try to activate it. My Spotify username consists of an Ü character and the problem is that it doesn't accept such characters...

Richard

Community Legend

1085 Views

4 replies

0 likes

  • 1085 Views
  • 4 replies
  • 0 likes

Gifting Spotify Premium

My brother would like a Spotify Premium for the holidays. If I buy it now, will he receive it now? I don't want him to get it until the holiday.

Newbie

My brother would like a Spotify Premium for the holidays.  If I buy it now, will he receive it now?  I don't want him to get it until the holiday.

meahtenoha

Spotify

667 Views

2 replies

0 likes

  • 667 Views
  • 2 replies
  • 0 likes

Premium payed, but so not have premium in Spotify!

I have payed premium for one month, but still I am in "free" mode! Tried to reinstall Spotify, but no premium?

Casual Listener

I have payed premium for one month, but still I am in "free" mode! Tried to reinstall Spotify, but no premium?  

meahtenoha

Spotify

613 Views

3 replies

0 likes

  • 613 Views
  • 3 replies
  • 0 likes

Solved!! Spotify in Southwest Asia

Will Spotify Premium work in Southwest Asia?

Newbie

Will Spotify Premium work in Southwest Asia?

meahtenoha

Spotify

784 Views

1 replies

0 likes

  • 784 Views
  • 1 replies
  • 0 likes

Solved!! I WANT MY ACCOUNT BACK!!

I am absolutely furious about my account just shutting down; I am no access to music now. I am a 17 yr. old guitarist who lives and dies for music, I own a free account, therefore meaning that it should be unlimited listening and there should be adve...

Casual Listener

I am absolutely furious about my account just shutting down; I am no access to music now. I am a 17 yr. old guitarist who lives and dies for music, I own a free account, therefore meaning that it sho...

Scullerman5

Casual Listener

656 Views

2 replies

0 likes

  • 656 Views
  • 2 replies
  • 0 likes

Spotify with false advertisement.

I signed up for Spotify and they charged me right away. It's false advertisement to say you're supposed to get 30 days free when I didn't. Why doesn't spotify have a customer service number. Get your act together Spotify team.

Regular

 I signed up for Spotify and they charged me right away.  It's false advertisement to say you're supposed to get 30 days free when I didn't.  Why doesn't spotify have a customer servic...

CodyCookson

Regular

1742 Views

8 replies

0 likes

  • 1742 Views
  • 8 replies
  • 0 likes