wrong email adress

jimmywolf75 · 2012-12-01

For some reason SPOTIFY has my NOT complete mailadress!!!

The one they have doesn't ends with ".com" so, I cant change my password, I cant get help from spoyify, and I cant log in!!!!!

I have a premiumacc and pay money for CRAP!!!!

user-removed · 2012-12-01

Hey there!

That's odd when you are unable to use this geart service.

I would suggest to contact to Spotify team and they solve this problem for you in no time here http://www.spotify.com/about-us/contact/

jimmywolf75 · 2012-12-01

Hi. I've tried that, but they still not have my emailaddress.....

I wrote my address to them but no answer!!!

Im gonna end this acc soon and I want MY MONEY BACK!!!!

had this acc for almost 3 years!!!

Richard · 2012-12-01

I've corrected the email address - you should be able to login now without any issues.

Let us know if you need anything else.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips

jimmywolf75 · 2012-12-01

I CANT CHANGE or RESET MY PASSWORD!!!!!!!

jimmywolf75 · 2012-12-01

and NO my email does NOT EXIST!!!!!!!!!!!!!!!!!!!!!!

Richard · 2012-12-01

Your email address has been corrected don't worry. I'll send over a password reset if you need that too. Check your email.

Check out our Twitter for the latest updates on any service issues: @Spotifystatus

Problem solved? Click 'Accept as solution' to make it easier to find for others!

New to the Community? Check out our Community newbie tips

Help categories

Account & Payment

Using Spotify

Listen Everywhere