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Deleting accounts? Need some help..

Hello! I'm new to the Spotify community. I just made Spotify recently, because my sister recommended it to me. But now I no longer want to keep my account. I have already tried adding ".del" to the end of my e-mail address, this did not work. I also ...

Casual Listener

Hello! I'm new to the Spotify community. I just made Spotify recently, because my sister recommended it to me. But now I no longer want to keep my account. I have already tried addi...

IAmBehindTheSea

Casual Listener

612 Views

4 replies

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Automaticaly made me an spotify account? :(

I resently made a Spotify account using my @me mail, it automaticaly, or I must have said yes without reading, made me a Spotify account. I all ready had a spotify account with my @online.no account were I have Premium by the way. and i can't delete ...

Casual Listener

I resently made a Spotify account using my @me mail, it automaticaly, or I must have said yes without reading, made me a Spotify account. I all ready had a spotify account with my @online.no account ...

Peter__

Community Legend

392 Views

1 replies

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"Oops! Something went wrong"

When i first bought my card and were about to redeem it it said "this code is invaild" and a week after i saw that i missed a number and now when i typed in the whole pin code it said "Oops! Something went wrong, please try again or check out our hel...

Casual Listener

When i first bought my card and were about to redeem it it said "this code is invaild" and a week after i saw that i missed a number and now when i typed in the whole pin code it said  "Oop...

Peter__

Community Legend

2083 Views

1 replies

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Premium Trial on accident

I accidentally got the Free Trial for Spotify Premium, will I be charged after the 48 hours? I have already deleted the app off my iPod.

Newbie

I accidentally got the Free Trial for Spotify Premium, will I be charged after the 48 hours? I have already deleted the app off my iPod.

Peter__

Community Legend

1239 Views

1 replies

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Solved!! What does "no advertisements" mean exactly

Does the no ads for the paid versions mean no audible ads AND no graphic ads on the Spotify UI? Want to make sure both will be gone before I upgrade. Thanks! Nancy

Regular

Does the no ads for the paid versions mean no audible ads AND no graphic ads on the Spotify UI? Want to make sure both will be  gone before I upgrade.   Thanks! Nancy

Peter__

Community Legend

702 Views

1 replies

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Gift card not activated

I bought this gift card two days ago. I had some troubles activating it. I got the message 'oops something went wrong, please try again' multiple times. After trying for a while it worked and I got the menu where I could choose for 2 months unlimited...

Casual Listener

I bought this gift card two days ago. I had some troubles activating it. I got the message 'oops something went wrong, please try again' multiple times. After trying for a while it worked and I got t...

Adfadwf

Casual Listener

1326 Views

4 replies

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Oops, something went wrong.

Same problem here. While redeeming my code, I got the message: "Oops, something went wrong. Please try again later or visit our 'help' page."

Casual Listener

Same problem here. While redeeming my code, I got the message: "Oops, something went wrong. Please try again later or visit our 'help' page."

musicangelo

Casual Listener

2015 Views

1 replies

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My spotify playlist is gone after updatingt

Hello, i was subscribed to Spotify premium for a few months. In august my premium was deactivated and i was back spotify "original" with advertising etc.For some days ago, i bought premium again. Logged on in my cellphone and downloaded the latest ap...

Newbie

Hello, i was subscribed to Spotify premium for a few months. In august my premium was deactivated and i was back spotify "original" with advertising etc. For some days ago, i bought premium again....

Jude

Spotify Legend

360 Views

1 replies

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Streaming from outside USA ( Puerto Rico)

Hello:I updated my account to premium today, but it still doesn't let me stream the music and says I need to change the country or update to Premium which I did. I am streaming from Puerto Rico and I believe that could be the issue. Has anyone had th...

Newbie

Hello: I updated my account to premium today, but it still doesn't let me stream the music and says I need to change the country or update to Premium which I did. I am streaming from Puerto Rico a...

Jude

Spotify Legend

621 Views

1 replies

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Solved!! Setting payment methode to paypal

Hi all, I have spotify premium (through parner XS4ALL. I want to buy music using paypal. When purchasing spotify says that I must update my purchase methode into paypal before continueing. But in my preference screen there is no such option, maybe be...

Casual Listener

Hi all,   I have spotify premium (through parner XS4ALL.  I want to buy music using paypal. When purchasing spotify says that I must update my purchase methode into paypal before contin...

bartpe

Casual Listener

691 Views

2 replies

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Solved!! Remove Facebook Integration

Please have an option during setup for Facebook integration. I would like to remove all Facebook screens from my Spotify application. I have no interest in Facebook, do not have a Facebook account and the current level of integration (login to Facebo...

Music Fan

Please have an option during setup for Facebook integration.   I would like to remove all Facebook screens from my Spotify application.   I have no interest in Facebook, do not have...

Stupify

Community Legend

2988 Views

7 replies

2 likes

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Solved!! Payment failure

I received an email telling me my card had failed and premium cancelled, not sure why. I've reset my details with another card and still can't access premium. What's going on?

Casual Listener

I received an email telling me my card had failed and premium cancelled, not sure why. I've reset my details with another card and still can't access premium. What's going on?

Jakeb

Casual Listener

913 Views

4 replies

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Charged THREE TIMES for 1 month's subscription!

My payment was processed for THIS account was processed October 3rd! WHY am I being charged TWO MORE TIMES for October (once on the 5th, once on the 7th)?!? Also, I tried to switch my email address to my new one ([email protected]), and is says I a...

Casual Listener

My payment was processed for THIS account was processed October 3rd!   WHY am I being charged TWO MORE TIMES for October (once on the 5th, once on the 7th)?!?   Also, I tried to swi...

Peter__

Community Legend

454 Views

1 replies

0 likes

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Top Lists

Something seems to be wrong with the "123 Top Lists" on my desktop version. All it has are songs by the band, "Mumford and Sons". Last time I checked, they were popular, but not popular enough to have 30 songs on the top charts.

Casual Listener

Something seems to be wrong with the "123 Top Lists" on my desktop version. All it has are songs by the band, "Mumford and Sons". Last time I checked, they were popular, but not popular enough to hav...

kowa44

Casual Listener

798 Views

2 replies

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Cancelled premium during free trial and still gonna be charged?

Hi, I signed up for the 30 day free trial of premium. I couldn't see how much it was going to be per month if I kept it until I went to the cancellation section and found I would not be able to afford it. Anyway, I knew the date I subscribed and deci...

Newbie

Hi,   I signed up for the 30 day free trial of premium. I couldn't see how much it was going to be per month if I kept it until I went to the cancellation section and found I would not be ab...

Peter__

Community Legend

589 Views

1 replies

0 likes

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Paying for unlimited, but no letting me play on my iphone.

Paying for unlimited, but no letting me play on my iphone. It only plays my playlists on my desktop, and when I try to play on my iphone it says: " Only premium users can stream on demand.Radio is always free." It was working until yesterday. Thanks

Newbie

Paying for unlimited, but  no letting me play on my iphone. It only plays my playlists on my desktop, and when I try to play on my iphone it says: " Only premium users can stream on demand....

Jude

Spotify Legend

425 Views

2 replies

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New playlists not appearing offline after being synched over wi-fi

I have been using spotify on my Nokia N79 for a few months without too many problems, but over the last few weeks problems have been increasing. New playlists that I have created recently and apparently sync'd for offline use over wifi are not appear...

Casual Listener

I have been using spotify on my Nokia N79 for a few months without too many problems, but over the last few weeks problems have been increasing.    New playlists that I have created rec...

dangerboy

Casual Listener

568 Views

2 replies

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Solved!! All My Music Everywhere?

Simple question, which is frustratingly difficult to find the answer to: Will Spotify (presumably with a Premium subscription) allow me to listen to all my music anywhere, even if it's not in Spotify's catalogue? In other words, is it a complete subs...

Newbie

Simple question, which is frustratingly difficult to find the answer to:  Will Spotify (presumably with a Premium subscription) allow me to listen to all my music anywhere, even if it's not in S...

Liam

Community Legend

990 Views

2 replies

0 likes

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Solved!! Is it possible to use Spotify in a non-supported country after redeeming an E-card?

I'm about to leave Finland in 1 month to live abroad in a country where spotify is not supported for around 1 year. I won't keep any address in Finland, so I won't be able to have have a credit card where I can keep the monthly payments. I was thinki...

Newbie

I'm about to leave Finland in 1 month to live abroad in a country where spotify is not supported for around 1 year.   I won't keep any address in Finland, so I won't be able to have have a c...

David

Spotify Legend

685 Views

1 replies

0 likes

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