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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

785160 Views

18 replies

29 likes

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Premium Service not displaying

Why is my account service status flagged free when I have paid for and been charged 9.99 for the premiun service

Newbie

Why is my account service status flagged free when I have paid for and been charged 9.99 for the premiun service

David

Spotify Legend

262 Views

1 replies

0 likes

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  • 1 replies
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Free 30 day premium trial not working

I suscribed yesterday to a free 30 days trial for Spotify Premium.Today I received an email which said that my subscription could not be renewed, so I used the link in my email and reconnected to your website. I had to pay 10€ to be able to use Spoti...

Newbie

I suscribed yesterday to a free 30 days trial for Spotify Premium. Today I received an email which said that my subscription could not be renewed, so I used the link in my email and reconnected to...

675 Views

0 replies

4 likes

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Country is set to USA

I closed my first Spotify account because it is linked to my Facebook. So I signed up for a new one and to my surprise, you guys think I'm in the USA. I've tried logging on different computers/IP address and it still shows USA in my profile.

Newbie

I closed my first Spotify account because it is linked to my Facebook. So I signed up for a new one and to my surprise, you guys think I'm in the USA. I've tried logging on different computers/IP add...

202 Views

0 replies

0 likes

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Transfer My Account 1 more Time Please -

Dear Spot: You guys will kill me but i must close my 2nd FB account LA Stockton and i created a bogus one under Anne Stockton with no friends at all. How or can you transfer one more time. If you need to charge me i will pay it. I am very sorry to do...

Visitor

Dear Spot: You guys will kill me but i must close my 2nd FB account LA Stockton and i created a bogus one under Anne Stockton with no friends at all. How or can you transfer one more time. If you nee...

213 Views

0 replies

0 likes

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Spotify Premium w/o Facebook?

Is there any way to have my spotify premium account and have my Facebook deactivated?

Newbie

Is there any way to have my spotify premium account and have my Facebook deactivated?

Stupify

Community Legend

381 Views

3 replies

0 likes

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  • 3 replies
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I have lost my Spotify Premium ..?

sorry for the bad grammar, i'm from norway.. Anyways, I have no clue what i did, but I have lost premium. I pay for Premium, and somehow it just disappeared when I was searching for a song, but accidentally pressed something wrong, idk... What should...

Newbie

sorry for the bad grammar, i'm from norway.. Anyways, I have no clue what i did, but I have lost premium. I pay for Premium, and somehow it just disappeared when I was searching for a song, but accid...

273 Views

0 replies

0 likes

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Using Spotify and Facebook for event song suggestions

Hello, A nonprofit I work with is getting ready to hold an Superhero Fun Run event, and we're working on creating a good playlist for the event. One idea we had is to have a contest, where any of our Facebook fans who suggest a superhero-themed song ...

Newbie

Hello,   A nonprofit I work with is getting ready to hold an Superhero Fun Run event, and we're working on creating a good playlist for the event.   One idea we had is to have a con...

313 Views

0 replies

0 likes

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Free trial premium not working

Hey guys, I suscribed yesterday to a free 30 days trial for Spotify Premium. I received today an email which said that my "payment" had a failure, so I reconnected on your website. I had to pay 10€ to be able to use Spotify on my phone, since it was ...

Casual Listener

Hey guys,   I suscribed yesterday to a free 30 days trial for Spotify Premium. I received today an email which said that my "payment" had a failure, so I reconnected on your website. ...

Richard

Community Legend

463 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Signing in without a Facebook account

Hello, I am trying to sign into my Spotify via my WD Live TV, except it wont let me login via Facebook, and this is how I created my account. Can anyone give me some advice on what to do. Thanks

Casual Listener

Hello, I am trying to sign into my Spotify via my WD Live TV, except it wont let me login via Facebook, and this is how I created my account. Can anyone give me some advice on what to do. Thanks

wongdog

Casual Listener

562 Views

2 replies

0 likes

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  • 2 replies
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What happend to my playlists!?

I recently bought spotify premium after using spotify free for acouple of weeks(used to have premium before that but couldn't afford it for awhile), thing is that all my playlists have now for some unkown reason disappeared! What makes it even more c...

Newbie

I recently bought spotify premium after using spotify free for acouple of weeks(used to have premium before that but couldn't afford it for awhile), thing is that all my playlists have now for some u...

322 Views

0 replies

0 likes

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delete or transfer account

I have a premium account, which i cannot access, since it is connected to an obsolete FB account. i can't acces with password either. i would like to delete the account and make a new premium account,which is linked to my new fb. How can i do that, s...

Newbie

I have a premium account, which i cannot access, since it is connected to an obsolete FB account. i can't acces with password either. i would like to delete the account and make a new premium account...

329 Views

0 replies

0 likes

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Can't change my country

Hi there, I've got this problem that's driving me nuts. A couple of days ago I decided that I wanted to become premium and when it was almost done and I tried to pay with my PayPal account I couldn't. I was confused since it said that I couldn't pay ...

Regular

Hi there, I've got this problem that's driving me nuts.   A couple of days ago I decided that I wanted to become premium and when it was almost done and I tried to pay with my PayPal account...

IñigoRivera

Regular

437 Views

1 replies

0 likes

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  • 1 replies
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Help me! I pay for premium but I don't get it!!

I've paid for spottily premium but it won't work. On my account side it says that I have spottily free. I've tried to send a couple of emails to the support, but no answer. So i'm trying this instead, hoping that somebody will answer me!

Newbie

I've paid for spottily premium but it won't work. On my account side it says that I have spottily free. I've tried to send a couple of emails to the support, but no answer. So i'm trying ...

232 Views

0 replies

0 likes

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All gone :(

Where have all mine gone? I was signed it through Facebook and all my songs have gone!

Casual Listener

Where have all mine gone? I was signed it through Facebook and all my songs have gone!

Hols

Casual Listener

233 Views

1 replies

0 likes

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  • 1 replies
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I'm not a country launcher resident

Hi, I am currently living in the USA but I'll leave in January, and i am interested in a monthly fee for the premium service, how do I pay when I'm in my country? It's Ecuador by the way, thanks

Newbie

Hi, I am currently living in the USA but I'll leave in January, and i am interested in a monthly fee for the premium service, how do I pay when I'm in my country? It's Ecuador by the way, thanks 

Richard

Community Legend

293 Views

1 replies

0 likes

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  • 1 replies
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Why was I charged TWICE for my Spotify subscription?

My account was charged TWICE this month for my Spotify Premium subscription through Paypal. Can I get one of the charges reversed, or have it apply toward October?

Casual Listener

My account was charged TWICE this month for my Spotify Premium subscription through Paypal.  Can I get one of the charges reversed, or have it apply toward October?

Richard

Community Legend

364 Views

1 replies

0 likes

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spotify premium account changed to free (But im on virgin media)

Im about a month into my virgin media broadband, and have 6months free spotify premium. but ive just logged into spotify and my accounts gone to free and some offline songs not avail.ive been using premium for the last few weeks? is it a system error...

Casual Listener

Im about a month into my virgin media broadband, and have 6months free spotify premium.   but ive just logged into spotify and my accounts gone to free and some offline songs not avail. ive b...

Nicwilson07

Regular

2526 Views

14 replies

0 likes

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Facebook/Spotify Sync Issue

I recently decided to deactivate my facebook profile for a short time. I needed a break but I wanted to keep using spotify. However, because I created my account though facebook, everytime I login through spotify my facebook account reactivates itsel...

Newbie

I recently decided to deactivate my facebook profile for a short time.  I needed a break but I wanted to keep using spotify.  However, because I created my account though facebook, everytim...

293 Views

0 replies

0 likes

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Solved!! Password error on trying to purchase downloads

Help! I'm ready to spend some serious money downloading tracks, but everytime I try to download a song it fails at the password stage in the Spotify client. My account page on the Spotify site states "You have an active Spotify premium account", but ...

Casual Listener

Help!   I'm ready to spend some serious money downloading tracks, but everytime I try to download a song it fails at the password stage in the Spotify client.   My account page on t...

Jer00n

Casual Listener

731 Views

5 replies

0 likes

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  • 5 replies
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