Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

Solved!! Premium account not working!

Hi!I pay for a premium account, but for someReason when I'm trying to play tracks on my iPhone it says I need a premium account to do so...I'm confused!!Also I'm training for a half Marathon in a few weeks and can't do it without my music!!! Please h...

Casual Listener

Hi! I pay for a premium account, but for some Reason when I'm trying to play tracks on my iPhone it says I need a premium account to do so... I'm confused!! Also I'm training for a half Mar...

David

Spotify Legend

2482 Views

13 replies

0 likes

  • 2482 Views
  • 13 replies
  • 0 likes

Solved!! Expired premium Account reactivated but not working

My last order ID is 89400628015. My credit card expired, and I had to restart my service. I used a different card to reactivate service. My MacBook shows I have a premium account but my iPhone and iPad will not recognize my premium status. I've email...

Newbie

My last order ID is 89400628015. My credit card expired, and I had to restart my service. I used a different card to reactivate service. My MacBook shows I have a premium account but my iPhone an...

David

Spotify Legend

6220 Views

38 replies

1 likes

  • 6220 Views
  • 38 replies
  • 1 likes

Hi

I just bought the premium about an hour ago and it will not let me listen to playlist keeps say I need premium... Please help me

Newbie

I just bought the premium about an hour ago and it will not let me listen to playlist keeps say I need premium... Please help me

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Reminders about payment

I subscribed Spotify Premium on June 23rd 2012 and I thought that the payment would not be reoccurring. I thought that I had to renew the subscription every month. I would like a refund for the two months I have been needlessly paying for it. I wonde...

Newbie

I subscribed Spotify Premium on June 23rd 2012 and I thought that the payment would not be reoccurring. I thought that I had to renew the subscription every month. I would like a refund for the two m...

585 Views

0 replies

0 likes

  • 585 Views
  • 0 replies
  • 0 likes

Facebook account deletion

Hi all, I am currently in the process of deleting my Facebook account and opening a new one. Is it possible to get my premium spotify account linked to my new Facebook account? Cheers

Visitor

Hi all, I am currently in the process of deleting my Facebook account and opening a new one. Is it possible to get my premium spotify account linked to my new Facebook account? Cheers

Stupify

Community Legend

1095 Views

7 replies

0 likes

  • 1095 Views
  • 7 replies
  • 0 likes

Spotify Free user - can't change country

I was in Germany for a month and i've now returned to the UK. When I tried to change my country setting from Germany back to UK the box for country has been grayed out and I cannot update it. What can I do to edit my country? Please help!

Newbie

I was in Germany for  a month and i've now returned to the UK. When I tried to change my country setting from Germany back to UK the box for country has been grayed out and I cannot update it. W...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

spotify giftcard

can you please tell me if all the targets in the ct us area sell these cards because i have tryed 3 different stores and they didnt have and didnt even know what they were

Visitor

can you please tell me if all the targets in the ct us area sell these cards because i have tryed 3 different stores and they didnt have and didnt even know what they were

287 Views

0 replies

0 likes

  • 287 Views
  • 0 replies
  • 0 likes

Can't find 30 days trial after signing up for it

Hi, Yesterday I signed up for the 48 hours trial of Spotify Mobile, then I got an email to extend it to 30 days, so I did, which all went fine. But my phone still says I've got 22 hours until my trial ends and no 30 days. Can someone help me to get t...

Newbie

Hi,   Yesterday I signed up for the 48 hours trial of Spotify Mobile, then I got an email to extend it to 30 days, so I did, which all went fine. But my phone still says I've got 22 hours un...

364 Views

0 replies

1 likes

  • 364 Views
  • 0 replies
  • 1 likes

Premium account disabled

Hello world, I had a premium account two weeks ago that went disabled because I changed my credit card. I updated my account page so I would love to get Premium again, wrote a message to the support team but never got any answer. Thanks for your help...

Newbie

Hello world,   I had a premium account two weeks ago that went disabled because I changed my credit card.  I updated my account page so I would love to get Premium again, wrote a mess...

Jude

Spotify Legend

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

Solved!! Changed Country location, lost songs

Hi, I recently moved over the Australia from Europe, and having used Spotify over there and now switched over to Australia account (for convenient paying for the Premium service), and noticed I've lost a number of starred songs, probably due to licen...

Casual Listener

Hi,   I recently moved over the Australia from Europe, and having used Spotify over there and now switched over to Australia account (for convenient paying for the Premium service), and noti...

David

Spotify Legend

766 Views

1 replies

0 likes

  • 766 Views
  • 1 replies
  • 0 likes

Student Discounts... WTF

I have been using, supporting and actively spreading spotify in my social circles for at least 5 years now... You are telling me that a student who signs up for the first time tomorrow gets a discont. That si just bollocks in my opinion. Way to piss ...

Casual Listener

I have been using, supporting and actively spreading spotify in my social circles for at least 5 years now...   You are telling me that a student who signs up for the first time tomorrow get...

David

Spotify Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

I'm a registered unlimited user but it's NOT WORKING!!

my free trial ended, I signed up for unlimited, my subscription is registered but all I get is the radio!

Newbie

my free trial ended, I signed up for unlimited, my subscription is registered but all I get is the radio!    

David

Spotify Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Dont know how to

How do I seach using spotify?

Newbie

How do I seach using spotify?

David

Spotify Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

unsubscribe Spotty

I have been a Spotify Premium listener for several years. The reason for being a Premium listener is both willingness to pay for what I am listening to and the main reason I cannot stand commercials... Spotify is now providing me with commercials and...

Casual Listener

I have been a Spotify Premium listener for several years. The reason for being a Premium listener is both willingness to pay for what I am listening to and the main reason I cannot stand commercials....

odmeling

Casual Listener

459 Views

2 replies

0 likes

  • 459 Views
  • 2 replies
  • 0 likes

Premium Service not displaying

Why is my account service status flagged free when I have paid for and been charged 9.99 for the premiun service

Newbie

Why is my account service status flagged free when I have paid for and been charged 9.99 for the premiun service

David

Spotify Legend

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Free 30 day premium trial not working

I suscribed yesterday to a free 30 days trial for Spotify Premium.Today I received an email which said that my subscription could not be renewed, so I used the link in my email and reconnected to your website. I had to pay 10€ to be able to use Spoti...

Newbie

I suscribed yesterday to a free 30 days trial for Spotify Premium. Today I received an email which said that my subscription could not be renewed, so I used the link in my email and reconnected to...

755 Views

0 replies

4 likes

  • 755 Views
  • 0 replies
  • 4 likes

Country is set to USA

I closed my first Spotify account because it is linked to my Facebook. So I signed up for a new one and to my surprise, you guys think I'm in the USA. I've tried logging on different computers/IP address and it still shows USA in my profile.

Newbie

I closed my first Spotify account because it is linked to my Facebook. So I signed up for a new one and to my surprise, you guys think I'm in the USA. I've tried logging on different computers/IP add...

251 Views

0 replies

0 likes

  • 251 Views
  • 0 replies
  • 0 likes

Transfer My Account 1 more Time Please -

Dear Spot: You guys will kill me but i must close my 2nd FB account LA Stockton and i created a bogus one under Anne Stockton with no friends at all. How or can you transfer one more time. If you need to charge me i will pay it. I am very sorry to do...

Visitor

Dear Spot: You guys will kill me but i must close my 2nd FB account LA Stockton and i created a bogus one under Anne Stockton with no friends at all. How or can you transfer one more time. If you nee...

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

Spotify Premium w/o Facebook?

Is there any way to have my spotify premium account and have my Facebook deactivated?

Newbie

Is there any way to have my spotify premium account and have my Facebook deactivated?

Stupify

Community Legend

484 Views

3 replies

0 likes

  • 484 Views
  • 3 replies
  • 0 likes

I have lost my Spotify Premium ..?

sorry for the bad grammar, i'm from norway.. Anyways, I have no clue what i did, but I have lost premium. I pay for Premium, and somehow it just disappeared when I was searching for a song, but accidentally pressed something wrong, idk... What should...

Newbie

sorry for the bad grammar, i'm from norway.. Anyways, I have no clue what i did, but I have lost premium. I pay for Premium, and somehow it just disappeared when I was searching for a song, but accid...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes