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Someone Else Using My Spotify Account - KEEPS PAUSING MY MY MUSICCC

Could a moderator or something on here please inform me on how to get rid of this idiot at my last place of work that keeps using my account. Its really getting irritating .

Casual Listener

Could a moderator or something on here please inform me on how to get rid of this idiot at my last place of work that keeps using my account.  Its really getting irritating . 

HarrisonKjell

Casual Listener

453 Views

1 replies

0 likes

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deleted play list

Hi there,I have a small problem on my account, everything ( except my stared songs/ playlists) have been deleted. I have no idea what happened, I logged in as I do almost ever day but today there's nothing left.I am a premium user so Any ideas on wha...

Newbie

Hi there, I have a small problem on my account, everything ( except my stared songs/ playlists) have been deleted. I have no idea what happened, I logged in as I do almost ever day but today there's...

314 Views

0 replies

1 likes

  • 314 Views
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Premium giftcards werken niet

Hallo, Laatst heb ik twee premium codes voor 3 maanden gekocht via spotify. Ik heb er een gebruikt en nu de ander wil activeren doet hij het niet. De een was een giftcard die je voor ieder account kon gebruiken (heb ik eerst geactiveerd), en de ander...

Casual Listener

Hallo,    Laatst heb ik twee premium codes voor 3 maanden gekocht via spotify. Ik heb er een gebruikt en nu de ander wil activeren doet hij het niet. De een was een giftcard die je voor...

user-removed

Not applicable

607 Views

1 replies

0 likes

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Premium codes dont work/ how do ik contact spotify

Hello, Ik bought 2 premium codes for 3 months, apparently activated them both but i only got 3 months of premium spotify... When i try to contact spotify i get an auto reply that tells me to go to the FAQ's which cant help me. How do i get what i pai...

Casual Listener

Hello,    Ik bought 2 premium codes for 3 months, apparently activated them both but i only got 3 months of premium spotify... When i try to contact spotify i get an auto reply that t...

user-removed

Not applicable

560 Views

1 replies

0 likes

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  • 1 replies
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premium code not found

I just signed up for premium and paid using paypal but I can not find my premium code so that I can start listening to music. Please help

Newbie

I just signed up for premium and paid using paypal but I can not find my premium code so that I can start listening to music. Please help

Jude

Spotify Legend

407 Views

1 replies

0 likes

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  • 1 replies
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Change Country Under Settings

This is what happens when I try to change my country even though I live in the UK.

Newbie

This is what happens when I try to change my country even though I live in the UK.

David

Spotify Legend

500 Views

1 replies

0 likes

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  • 1 replies
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buying songs

I dont have a membership.. .. but I thouhgt i could still buy songs ..can I ?.....and what prompt do i go to to do that..???

Newbie

I dont have a membership.. .. but I thouhgt i could still buy songs ..can I ?.....and what prompt do i go to to do that..???  

Stupify

Community Legend

398 Views

1 replies

0 likes

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Help. My list for a wedding just got deleted

Hi Can you please help me. I accidentally deleted the list I have been working a lot on for my friends wedding... I was just going to send it to them. Is there any chance that I can get it back?? No subscribers... /desperate

Casual Listener

Hi   Can you please help me. I accidentally deleted the list I have been working a lot on for my friends wedding... I was just going to send it to them. Is there any chance that I can get it...

aberdoom

Casual Listener

445 Views

2 replies

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Virgin Media Free Period Upgraded to Premium But Not Working

I received an email from Virgin Media confirming that my free use of spotify premium was about to end today 11th Sept 2012. I logged onto the 'my virgin media' site today and 'appeared' to successfully upgrade the account to the £9.99 per month premi...

Newbie

I received an email from Virgin Media confirming that my free use of spotify premium was about to end today 11th Sept 2012. I logged onto the 'my virgin media' site today and 'appeared' to successful...

406 Views

0 replies

0 likes

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where's my purchases

I have purchased music on premium but cannot find it anywhere on my computer where is it???

Newbie

I have purchased music on premium but cannot find it anywhere on my computer where is it???  

Sam

Spotify

386 Views

1 replies

0 likes

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Urgent! Let me re-access my account before my downloads run out!

I accidentally unlinked Facebook from my account which now means I cannot access it. I think the account was set up using Facebook originally and now I seem to have deleted my information. I have tried to log in again, and have done so using the same...

Newbie

I accidentally unlinked Facebook from my account which now means I cannot access it. I think the account was set up using Facebook originally and now I seem to have deleted my information. I have tri...

Sam

Spotify

391 Views

1 replies

0 likes

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Newbie Reading Posts Mentioning Lousy Customer Service

Hello, I just joined under the free 30 day premium offer and I am really nervous seeing the posts that mention lousy customer service. That makes me very very nervous. Is that still the case?

Casual Listener

Hello,   I just joined under the free 30 day premium offer and I am really nervous seeing the posts that mention lousy customer service. That makes me very very nervous.  Is that still ...

Sam

Spotify

891 Views

6 replies

0 likes

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Solved!! Moving in circles - offer of another 30 days free trial denied

today I received a mail telling me that my premium trial subscription has expired, with a kind offer to prolong it with another period of 30 days for free. Great, I thought, let's go for it. Well, it turns out that when I press the button and log in ...

Newbie

today I received a mail telling me that my premium trial subscription has expired, with a kind offer to prolong it with another period of 30 days for free. Great, I thought, let's go for it.   ...

ruddhist

Regular

2962 Views

13 replies

0 likes

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Stuck in Offline mode

Hey all, I have had Spotify for almost a year now (free version for Mac) everything is up to date and no problems loggin in or anything, but I can not get out of Offline mode. It just happened today and i tried reinstalling and all that other problem...

Casual Listener

Hey all, I have had Spotify for almost a year now (free version for Mac) everything is up to date and no problems loggin in or anything, but I can not get out of Offline mode. It just happened today ...

fshammer

Casual Listener

758 Views

4 replies

0 likes

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"DESAPARICIÓN DE SUSCRIPTORES"

Hola, De un día para otro me han "desaparecido" un montón de suscriptores de varias de mis listas publicadas...¿¿??

Visitor

Hola,   De un día para otro me han "desaparecido" un montón de suscriptores de varias de mis listas publicadas...¿¿??

244 Views

0 replies

0 likes

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RECLAMACIÓN

Hola, He estado pagando desde hace más de un año ppor Spotify Premium y de repente me han dejado de facturar al banco y me he quedado sin este servicio.......Alguien me puede explicar qué ha pasado?

Newbie

Hola,   He estado pagando desde hace más de un año ppor Spotify Premium y de repente me han dejado de facturar al banco y me he quedado sin este servicio.......Alguien me puede explicar qué ...

403 Views

0 replies

0 likes

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Trouble upgrading to Premium...

I've had premium for quite awhile but forgot to update my credit card when it expired. I got switched back to spotify premium. So I updated my credit card and now when i'm trying to upgrade it redirects me to facebook to login. I login in to facebook...

Visitor

I've had premium for quite awhile but forgot to update my credit card when it expired.  I got switched back to spotify premium.  So I updated my credit card and now when i'm trying to upgra...

David

Spotify Legend

399 Views

1 replies

0 likes

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Solved!! Can't Upgrade to Premium

Are you have any issues with your launch in Australia? I have been trying for days to upgrade to Premium, but it won't accept either my credit card or my Pay Pal (see screen shots) when both work fine on other services. I have also tried across three...

Casual Listener

Are you have any issues with your launch in Australia?   I have been trying for days to upgrade to Premium, but it won't accept either my credit card or my Pay Pal (see screen shots) when bo...

David

Spotify Legend

10694 Views

10 replies

0 likes

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spotify included with my ISP, but spotify still charges my credit card

Hi, I have Spotify included with my ISP subscription (xs4all, Netherlands). Technically everything works great, I am happy with the service. But Spotify still charges my credit card (3 months now) every month for EUR 9.99. When I try to change my pay...

Casual Listener

Hi,   I have Spotify included with my ISP subscription (xs4all, Netherlands). Technically everything works great, I am happy with the service.   But Spotify still charges my credit ...

arjengerstel

Casual Listener

608 Views

2 replies

0 likes

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Premium but unable to play music on my phone

Ok, two days ago I upgraded from Unlimited to Premium. When I log into my account on spotify.com and go to the account section it says that I have an active Premium subscription. However, I can't listen to any music on my phone. When I try to play a ...

Newbie

Ok, two days ago I upgraded from Unlimited to Premium. When I log into my account on spotify.com and go to the account section it says that I have an active Premium subscription. However, I can't lis...

David

Spotify Legend

4612 Views

29 replies

3 likes

  • 4612 Views
  • 29 replies
  • 3 likes