Announcements

Help Wizard

Step 1

NEXT STEP

Archived content

This is content that is no longer relevant

Start a topic

HELP: Password

Hey, i've signed into my account via facebook. But i've eventually signed out on the spotify client... but because i haven't signed out for ages i've forgotten my password, and i can't reset it to my email because my email has been blocked. Plus i ca...

Regular

Hey, i've signed into my account via facebook. But i've eventually signed out on the spotify client... but because i haven't signed out for ages i've forgotten my password, and i can't reset it to my...

meahtenoha

Spotify

1482 Views

7 replies

0 likes

  • 1482 Views
  • 7 replies
  • 0 likes

48 hour mobile trial vs. 30 day computer trial

Hi Spotify community!Loving the Spotify experience! It truly is a remarkable idea!There is just one problem I have encountered in the three days I have been using the Spotify service. I downloaded both the iOS app and the desktop application at rough...

Casual Listener

Hi Spotify community! Loving the Spotify experience! It truly is a remarkable idea! There is just one problem I have encountered in the three days I have been using the Spotify service. I downl...

cwright2

Casual Listener

1875 Views

2 replies

0 likes

  • 1875 Views
  • 2 replies
  • 0 likes

Spotify Premium rant

Why paying more depending on the device? It's illogical, let's all pay something in between, (7€ like netflix would make more sense, imho) I'm paying extra money to have Spotify in my mobile and I can't even find my songs because I cannot sort the so...

Casual Listener

Why paying more depending on the device? It's illogical, let's all pay something in between, (7€ like netflix would make more sense, imho) I'm paying extra money to have Spotify in my mobile and I c...

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

Really need this fixed.

So spotify put payment on my old card that now says I owe overdraft fees. Well I changed my new debit card details and all I really need is for them to put the 9.99 back into the old card and take the payment out of the new updated card information s...

Casual Listener

So spotify put payment on my old card that now says I owe overdraft fees. Well I changed my new debit card details and all I really need is for them to put the 9.99 back into the old card and take th...

Kchopkins

Casual Listener

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Recover Deleted Playlist

Hey I accidetally deleted my playlist it was called "Favs." Is there anyway that you can get it back?

Visitor

Hey I accidetally deleted my playlist it was called "Favs." Is there anyway that you can get it back?

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Solved!! 30 days Spotify Premium for free?

Hello Spotify users I have a problem. This Month i got member to the spotify Musicflat. On the Webseite i got the advertisment that i would get 30 days Spotify Premium for free. I switched from Spotify Free to Spotify Premium. They wanted that i put ...

Regular

Hello Spotify users   I have a problem. This Month i got member to the spotify Musicflat. On the Webseite i got the advertisment that i would get 30 days Spotify Premium for free. I switched f...

Mocca

Casual Listener

2547 Views

8 replies

0 likes

  • 2547 Views
  • 8 replies
  • 0 likes

Radio and news

Why doesn't radio und news start?   Joachim

Newbie

Why doesn't radio und news start?   Joachim

Sam

Spotify

605 Views

2 replies

0 likes

  • 605 Views
  • 2 replies
  • 0 likes

Issues with Premium Account following 6 month Virgin Media Offer

Hope someone can help, I have had a spotify account for ages, originally I was paying for the Premium Service. For the last 6 months the cost of this was covered by the Virgin Media Offer. This has now lapsed and yesterday I made a card payment to ge...

Casual Listener

Hope someone can help,   I have had a spotify account for ages, originally I was paying for the Premium Service. For the last 6 months the cost of this was covered by the Virgin Media Offer....

ibeale

Casual Listener

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Solved!! Spotify tracks cannot be played on Sonos since beginning of this evening

Hello, Since this evening Sonos / Spotify finds tracks, starts the track but after approx 10 sec the following message appears: " cannot play the track, Spotify disconnected. " Who can help me in solving this?

Visitor

Hello, Since this evening Sonos / Spotify finds tracks, starts the track but after approx 10 sec the following message appears: " cannot play the track, Spotify disconnected. " Who can...

erwinbosman

Regular

2575 Views

9 replies

4 likes

  • 2575 Views
  • 9 replies
  • 4 likes

Can't cancel my subscription

I can't cancel my subscription. great service. whenever I try to do so, I have to login to my facebook. But: I can't. Nice system Spotify.

Newbie

I can't cancel my subscription. great service. whenever I try to do so, I have to login to my facebook. But: I can't. Nice system Spotify. 

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Pasword

Hi . I Want to delete my facebook profile . I Want to be able to log in at my spotify with spotify pasword but this is not possible ? How dó i chance the log in from facebook log in to spotify log in ?? Bobby sajfert .

Newbie

Hi . I Want to delete my facebook profile . I Want to be able to log in at my spotify with spotify pasword but this is not possible ? How dó i chance the log in from facebook log in to spotify lo...

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes

account hacked

Hi i have exactly the same problem as the previous user: Daley55 I reported this in another way by the'get in touch with spotify before signing up' method because it is the only one i know that will not send a message to the hijacker. the ref number ...

Casual Listener

Hi i have exactly the same problem as the previous user: Daley55   I reported this in another way by the'get in touch with spotify before signing up' method because it is the only one i know...

David

Spotify Legend

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

Lots of album titles greyed out

I am really thinking of cancelling my Spotify-subscription again. Some days ago i was happily listening to the latest Mezzoforte album "Islands", today i wanted to listen again and all titles were greyed out. Nearly all Mezzoforte albums are unplayab...

Music Fan

I am really thinking of cancelling my Spotify-subscription again. Some days ago i was happily listening to the latest Mezzoforte album "Islands", today i wanted to listen again and all titles were ...

David

Spotify Legend

2043 Views

3 replies

0 likes

  • 2043 Views
  • 3 replies
  • 0 likes

problems to link my accounts...

Hola le abri a una amiga una cuenta de spotify desde mi ordenador y se la vinculé a facebook, desde entonces cuando abro mi cuenta de spotify me salen mis listas y mi cuenta pero en facebook aparece como si yo fuera ella, y no se como volver a vincul...

Newbie

Hola le abri a una amiga una cuenta de spotify desde mi ordenador y se la vinculé a facebook, desde entonces cuando abro mi cuenta de spotify me salen mis listas y mi cuenta pero en facebook aparec...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Solved!! I have spotify premium, but I cannot play other country music.

Hello there, So, I got spotify premium like a month ago, and I read that it had " Exclusive content, play any track, any album, any time." So, I thought that I could listen to music that was no available in the U.S.A. Then, later I looked for some Mo...

Regular

Hello there,   So, I got spotify premium like a month ago,  and I read that it had " Exclusive content, play any track, any album, any time." So, I thought that I could listen to music ...

Christoffer

Community Legend

1111 Views

1 replies

0 likes

  • 1111 Views
  • 1 replies
  • 0 likes

what happens when I stop my premiumaccount?

Hi there, The problem is that my creditcard is blocked and now I want to stop my premiumaccount and buy a premiumcard in the store.But wat happens when I stop the premiumaccount on my creditcard? Most important is that I don't lose my music offcourse...

Regular

Hi there,   The problem is that my creditcard is blocked and now I want to stop my premiumaccount and buy a premiumcard in the store. But wat happens when I stop the premiumaccount on my cr...

user-removed

Not applicable

2713 Views

6 replies

0 likes

  • 2713 Views
  • 6 replies
  • 0 likes

I can't change my password nor e-mail address

Hi, I want to change my password for my Spotify account, but I can't, there is no place where I can change it. Also, the e-mail address it grayed out and I can't change it. It says that I have to use my Facebook account for that, but I don't have a F...

Newbie

Hi,   I want to change my password for my Spotify account, but I can't, there is no place where I can change it. Also, the e-mail address it grayed out and I can't change it. It says tha...

Sam

Spotify

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

Just got logged off because someone listening from other location?

I just got cut off from Spotify, the app told me someone else was listening from another location. But no there is no one that can listen to my account except for me. And I can listen in my livingroom en from my laptop (on both machines I've got spot...

Casual Listener

I just got cut off from Spotify, the app told me someone else was listening from another location. But no there is no one that can listen to my account except for me. And I can listen in my livingroo...

Sam

Spotify

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Constantly gets thrown out from Spotify - "Not responding".

Hi there, I´ve never had a problem with my Spotify before, but the latest week I constantly get thrown out from it. When I begin to play a playlist everything seems fine - but after 3-4 songs, it suddenly turns silent and when I try to get the music ...

Newbie

Hi there,   I´ve never had a problem with my Spotify before, but the latest week I constantly get thrown out from it.   When I begin to play a playlist everything seems fine - but a...

Goodman

Spotify Legend

605 Views

2 replies

0 likes

  • 605 Views
  • 2 replies
  • 0 likes