Want to Purchase Premium But Password Isn't Being Accepted
Suggestions? This same thing happened when I cancelled my premium trial a couple months ago.
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Start a topicSuggestions? This same thing happened when I cancelled my premium trial a couple months ago.
Casual Listener
Suggestions? This same thing happened when I cancelled my premium trial a couple months ago.
Sam
Spotify
433 Views
2 replies
0 likes
For a few weeks now I've noticed that someone has been using my spotify account and posting information to my facebook page without my knowledge. When I sign in, my playback is frequently stopped because someone is using my account elsewhere. Can som...
Newbie
For a few weeks now I've noticed that someone has been using my spotify account and posting information to my facebook page without my knowledge. When I sign in, my playback is frequently stopped bec...
Tensor
Casual Listener
530 Views
1 replies
0 likes
Hi there ! My computer has two OS : Windows 7 and Ubuntu 10.04. I have spotify installed on both, and I would like to have my playlists available offline on both OS. But it seems quite stupid to download them twice when I know that they are already o...
Regular
Hi there ! My computer has two OS : Windows 7 and Ubuntu 10.04. I have spotify installed on both, and I would like to have my playlists available offline on both OS. But it seems quite stupi...
Adrisaboss
Regular
1227 Views
3 replies
0 likes
Please can someone help me with the following...I've bought a Spotify €10 gift card today at our local grocery store, problem is, while I was scratching the card to get my code I accidentially scratched away the pincode (redeem code).Please someone h...
Casual Listener
Please can someone help me with the following... I've bought a Spotify €10 gift card today at our local grocery store, problem is, while I was scratching the card to get my code I accidentially sc...
mvanbeem
Casual Listener
5462 Views
2 replies
1 likes
When I logged into spotify using facebook, all of my playlists suddenly disspeared. How can I get them back?
Casual Listener
When I logged into spotify using facebook, all of my playlists suddenly disspeared. How can I get them back?
licenced
Community Legend
363 Views
1 replies
0 likes
hello! Currently I have a free Spotify account but planning to upgrade soon to Spotify Premium. But before I upgrade, I wanted to know how many devices can I connect with my Spotify premium account. I read on faq regarding 3 offline devices can be co...
Newbie
hello! Currently I have a free Spotify account but planning to upgrade soon to Spotify Premium. But before I upgrade, I wanted to know how many devices can I connect with my Spotify pre...
user-removed
Not applicable
1201 Views
1 replies
0 likes
I have tried all the help threads and none of them work for me. I seem to have no Spotify account name, at least one that I can easily find that is tied to my old playlists. Can someone manually delete my new account so I can get to my old playlists ...
Casual Listener
I have tried all the help threads and none of them work for me. I seem to have no Spotify account name, at least one that I can easily find that is tied to my old playlists. C...
382 Views
0 replies
0 likes
Spotify wont accept my facebook password to end my subsciption
Newbie
Spotify wont accept my facebook password to end my subsciption
user-removed
Not applicable
685 Views
3 replies
0 likes
Spotify will not let me log in via Facebook! The spotify app has gone off facebook too. I am payin monthly for something I can not use! I have re installed it, re entered my password. Been through ITunes and still no luck!! How do I fix this or cance...
Newbie
Spotify will not let me log in via Facebook! The spotify app has gone off facebook too. I am payin monthly for something I can not use! I have re installed it, re entered my password. Been through IT...
298 Views
0 replies
0 likes
HI I ve got a TV with DLNA system I ve got a DLNA server that allows me to brose my MAC on the TV (movies, music files, pic, even itunes playlist) I'd like to play on my TV my spotify playlist (played on my mac) by DLNA system or other way Could you ...
Newbie
HI I ve got a TV with DLNA system I ve got a DLNA server that allows me to brose my MAC on the TV (movies, music files, pic, even itunes playlist) I'd like to play on my TV my spotify playlist ...
879 Views
0 replies
1 likes
Hi I am a new spotify user, and was just about to upgrade my spotify. When I logged inn using my facebook account, all of my paylists suddenly disappeared. What do I do to get it back???
Casual Listener
Hi I am a new spotify user, and was just about to upgrade my spotify. When I logged inn using my facebook account, all of my paylists suddenly disappeared. What do I do to get it back???
296 Views
0 replies
0 likes
I accidentally deleted my playlist. is there any way to recover it?
Newbie
I accidentally deleted my playlist. is there any way to recover it?
281 Views
0 replies
0 likes
When I go to my page and then activity list (and music) it has only Get Glue & Iheartradio under list for apps. I listen to spotify in iPod & desktop at house. My friends list has Spotify on there along with number of tracks played, top artist,etc. a...
Casual Listener
When I go to my page and then activity list (and music) it has only Get Glue & Iheartradio under list for apps. I listen to spotify in iPod & desktop at house. My friends list has Spotify on ...
Dirrty-Fighter
Casual Listener
479 Views
1 replies
0 likes
Just purchased unlimited but when i go to my app it still says cant play till u join
Newbie
Just purchased unlimited but when i go to my app it still says cant play till u join
Stupify
Community Legend
442 Views
1 replies
0 likes
I am in norway and my profile says norway. I have completed the regestering of my credit card. I have linked my facebook account. I have added a prepaid spotify premium to my account. Is this a slow server or something? Can I get this fixed quickly?
Newbie
I am in norway and my profile says norway. I have completed the regestering of my credit card. I have linked my facebook account. I have added a prepaid spotify premium to my account. ...
357 Views
0 replies
0 likes
I´m trying to upgrade my free account to Premium.The issue I´m having is that it always ends up at "Payment failed". I´ve tried to change the payment type (visa and paypal) several times, on different computers and different browsers (IE and Chrome)....
Casual Listener
I´m trying to upgrade my free account to Premium. The issue I´m having is that it always ends up at "Payment failed". I´ve tried to change the payment type (visa and paypal) several ti...
martbd
Casual Listener
1038 Views
7 replies
0 likes
Hi all, I just received an e-mail regarding a renewal for my Spotify Premium subscription. I applied for a 30-day trial of Premium, but it just sucks when I haven't received any notification days before the renewal date (today). Yes, I know that I sh...
Casual Listener
Hi all, I just received an e-mail regarding a renewal for my Spotify Premium subscription. I applied for a 30-day trial of Premium, but it just sucks when I haven't received any notificati...
rjbr2000
Casual Listener
857 Views
4 replies
0 likes
Just a warning to you guys thinking about purchasing this service. after 1 hour of pressing cancel subscription, sending mails to inactive channels I have still not succeeded cancelling my subscription. It seems like these guys actually try to annoy ...
Casual Listener
Just a warning to you guys thinking about purchasing this service. after 1 hour of pressing cancel subscription, sending mails to inactive channels I have still not succeeded cancelling my subscripti...
Stupify
Community Legend
671 Views
1 replies
0 likes
Hi. I have Spotify Premium (In Denmark)... And now i can get it for "free" through my Telia mobile phone contract.. How do i change account without loosing my playlist's ? Best regards Jesper
Casual Listener
Hi. I have Spotify Premium (In Denmark)... And now i can get it for "free" through my Telia mobile phone contract.. How do i change account without loosing my playlist's ? Bes...
JesperLau
Casual Listener
1487 Views
2 replies
0 likes
Having been looking for a new audio solution for my home, I am currently trialling premium. My setup consists of my primary PC, Android in my Car and Android in my Kitchen. Currently I use the excellent DoubleTwist to synchronise music, and podcasts ...
Casual Listener
Having been looking for a new audio solution for my home, I am currently trialling premium. My setup consists of my primary PC, Android in my Car and Android in my Kitchen. Curr...
zacherynuk
Casual Listener
794 Views
2 replies
0 likes