Upgrade from unlimited to premium immediately?
Do I have to wait half a month to uprade from unlimited to premium? Isn't it possible to pay an upgrade fee and use it at once?
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Start a topicDo I have to wait half a month to uprade from unlimited to premium? Isn't it possible to pay an upgrade fee and use it at once?
Casual Listener
Do I have to wait half a month to uprade from unlimited to premium? Isn't it possible to pay an upgrade fee and use it at once?
meahtenoha
Spotify
443 Views
1 replies
0 likes
Hi, I left Spotify running for my father with my Facebook page open. He was listening to Yanni over two hours ago and left at 4pm. It is now 6pm and twenty minutes ago I get a post n my Facebook main feed that I am still listening to Yanni. How did t...
Newbie
Hi, I left Spotify running for my father with my Facebook page open. He was listening to Yanni over two hours ago and left at 4pm. It is now 6pm and twenty minutes ago I get a post n my Facebook main...
meahtenoha
Spotify
1579 Views
1 replies
0 likes
I keep trying to enter my password in order to unsubscribe to Premium. My account is hooked up to my facebook so I enter my FB password and it doesn't accept it, I even reset my FB password and tried but it wont take it. I don't have the money, so I ...
Newbie
I keep trying to enter my password in order to unsubscribe to Premium. My account is hooked up to my facebook so I enter my FB password and it doesn't accept it, I even reset my FB password and tried...
Sam
Spotify
745 Views
1 replies
0 likes
hi, Ive looked at my subscriptions and on the 29th April apparently i started one with something called Telia. This is nothing to do with me, so can it be stopped ASAP? I have no idea who is paying for it.ThanksColin
Regular
hi, Ive looked at my subscriptions and on the 29th April apparently i started one with something called Telia. This is nothing to do with me, so can it be stopped ASAP? I have no idea who is paying f...
sputnix
Regular
561 Views
3 replies
0 likes
I´m living in Germany, but if i play the toptitels i´m only getting the swedish charts? How can i switch to the german charts?!Thnaks for your help!
Regular
I´m living in Germany, but if i play the toptitels i´m only getting the swedish charts? How can i switch to the german charts?! Thnaks for your help!
bashi2003
Regular
586 Views
2 replies
0 likes
Hi, there seems to be a bug in spotify that causes "kardinal offishall" to appear on the facebook timeline when songs from the band "Sonata Arctica" are played. Technical info:Using the latest preview linux version on Ubuntu
Newbie
Hi, there seems to be a bug in spotify that causes "kardinal offishall" to appear on the facebook timeline when songs from the band "Sonata Arctica" are played. Technical info: Usi...
324 Views
0 replies
0 likes
Well i havent been able to use spotify for a couple of weeks now as after logging in for a few second it crashes.Ive tried reinstalling loads of times and also reinstalled flash but still no success..i m getting really frustrated about it and im than...
Casual Listener
Well i havent been able to use spotify for a couple of weeks now as after logging in for a few second it crashes.Ive tried reinstalling loads of times and also reinstalled flash but still no success....
katie500
Casual Listener
529 Views
2 replies
0 likes
After 48hours trial period with premium, i decided to buy a unlimeted subscription. But on my app it just says that it is not able to stream music without a premium subscription. What am i doing wrong?
Casual Listener
After 48hours trial period with premium, i decided to buy a unlimeted subscription. But on my app it just says that it is not able to stream music without a premium subscription. What am i doing wron...
user-removed
Not applicable
467 Views
2 replies
0 likes
Hi,I was more then half a year in the US, California as an Au Pair.In this time I used Spotify.Nearly two weeks ago i moved back to Germany and now i'd like to use Spotify Free again!I do not have a mastercard or a paypal account!Please help me, my 1...
Casual Listener
Hi, I was more then half a year in the US, California as an Au Pair. In this time I used Spotify. Nearly two weeks ago i moved back to Germany and now i'd like to use Spotify Free again! I do not...
meahtenoha
Spotify
2436 Views
22 replies
0 likes
Hi, While using the Windows Spotify desktop client I got a message saying 'paused as account is in use elsewhere - this worried me, as the only place it should be used is on my laptop and my iphone. So, as a precaution I have changed my password on t...
Music Fan
Hi, While using the Windows Spotify desktop client I got a message saying 'paused as account is in use elsewhere - this worried me, as the only place it should be used is on my laptop and my...
meahtenoha
Spotify
583 Views
1 replies
0 likes
My spotify has stopped working ive deleted it and reinstalled it and ive taken it of my firewall and puut it back on but it just doesnt work it just says error 101 and that im offline
Newbie
My spotify has stopped working ive deleted it and reinstalled it and ive taken it of my firewall and puut it back on but it just doesnt work it just says error 101 and that im offline
413 Views
0 replies
0 likes
Bought a few days ago a 30€ card, says the pin is invalid, I can take a photo of it with a timestamp.Just erased the pin 'cover', and no one has seen the code before me.......
Newbie
Bought a few days ago a 30€ card, says the pin is invalid, I can take a photo of it with a timestamp. Just erased the pin 'cover', and no one has seen the code before me.......
David
Spotify Legend
471 Views
1 replies
0 likes
Dear Spotify, Although I love your service, I feel it is not for me. Maybe at another time, but not now. I signed up for your free month of premium using my PayPal account, I forgot about this after my month trial and was not informed beforehand and ...
Newbie
Dear Spotify, Although I love your service, I feel it is not for me. Maybe at another time, but not now. I signed up for your free month of premium using my PayPal account, I forgot abo...
Sam
Spotify
501 Views
1 replies
0 likes
I want to cahnge my payment option from a credit card to my debit card. It won't let me. If I get nowhere with this, I'm canceling the entire deal. Help me solve this.
Newbie
I want to cahnge my payment option from a credit card to my debit card. It won't let me. If I get nowhere with this, I'm canceling the entire deal. Help me solve this.
Sam
Spotify
391 Views
1 replies
0 likes
Hi! I have money on my paypal acound.When I try to pay sprotify with paypal then paypal wants me register a credit card "Link a new debit or credit card to make an instant payment". I do not want to do this ( I transfer money to pp via the bank direc...
Newbie
Hi! I have money on my paypal acound. When I try to pay sprotify with paypal then paypal wants me register a credit card "Link a new debit or credit card to make an instant payment". I do n...
Sam
Spotify
974 Views
1 replies
0 likes
Hello I was charged twice for the Spotify Premium Abo. I did purchase today. I got 2 E-Mails Order Confirmation from Spotify and 2 E-Mails from PayPal for the payment confirmation. I filled out the form at PayPal for refund. I only have one account a...
Casual Listener
Hello I was charged twice for the Spotify Premium Abo. I did purchase today. I got 2 E-Mails Order Confirmation from Spotify and 2 E-Mails from PayPal for the payment confirmation. I filled ...
skullking71
Casual Listener
805 Views
2 replies
0 likes
Hello there, It has been 2 or 3 days since almost ALL my Starred list has been erased. I had around 200/300 starred songs, and suddenly I can't see them anymore. I haven't changed my Facebook profile, email, or anything like that. My user in Spotify ...
Casual Listener
Hello there, It has been 2 or 3 days since almost ALL my Starred list has been erased. I had around 200/300 starred songs, and suddenly I can't see them anymore. I haven't ...
Sam
Spotify
1137 Views
6 replies
0 likes
I´m using Spotify on my Squeezebox touch and in general its working fine, but half of the songs are not playing! F.e. 2pac -changes or a tribute tu muppets - we build this city . These are just examples! Nearly half of the songs are not working an Lo...
Regular
I´m using Spotify on my Squeezebox touch and in general its working fine, but half of the songs are not playing! F.e. 2pac -changes or a tribute tu muppets - we build this city . These are just examp...
382 Views
0 replies
0 likes
Hi, i have the premium account on my iphone and my wife uses my account on hers - we both utilised offline playlists anytime after she uses it and then I log on I get a message about how my account has been utilised on another device is this normal? ...
Regular
Hi, i have the premium account on my iphone and my wife uses my account on hers - we both utilised offline playlists anytime after she uses it and then I log on I get a message abou...
licenced
Community Legend
2858 Views
16 replies
0 likes
Hi there.I keep getting emails about recruiting people I have no idea who they are. I only ever used one of my Spotify invites. It happens to be that very same person's name in every single of these emails.It says "Hi (her name),you friend (username)...
Casual Listener
Hi there. I keep getting emails about recruiting people I have no idea who they are. I only ever used one of my Spotify invites. It happens to be that very same person's name in every single of thes...
Richard
Community Legend
1429 Views
3 replies
0 likes