Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

i got problems

i got problems

Every time i turn on spotifi, a window shows and in there it says failed to load the required library. after the windows pop up i just click ok and everything is find except the fact that i cant use main, for exemaple when i click whats new, nothings happends, And i cant use apps either, so when i click app finder nothing heppends.

 

But i can play music, and search for music, and all that kind of stuf, i just want to know whats wrong, Anyone outthere that can help me??

Best wishes Andreas

Reply
1 Reply

Hello!

 

Are you running Spotify with a Firewall / proxy server at all? It might be a connection issue. If it's a Firewall ensure that Spotify is added to the exceptions list. 

Airhorn Enthusiast

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random