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bought unlimited, but did not recive it.

Hey, I bought spotify unlimited and i havent recived it. still getting commercials and such. been useing it for ages flawless, but now its gone all wrong. any suggetions on what to do too fix it ?

Casual Listener

Hey, I bought spotify unlimited and i havent recived it. still getting commercials and such. been useing it for ages flawless, but now its gone all wrong. any suggetions on what to do too fix it ?

user-removed

Not applicable

596 Views

5 replies

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Can't login anywhere

Hi, I 've had login problems since thursday (06/21), and don't have any response from the support. It's a "premium account", I expected more interest from the company... I sent this via the support form. "Starting this Thursday (06/21) afternoon, I w...

Newbie

Hi,    I 've had login problems since thursday (06/21), and don't have any response from the support.   It's a "premium account", I expected more interest from the company... ...

341 Views

0 replies

0 likes

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Premium with ads

I have a premium account that has worked just fine for half a year but now I'm getting the ads and all my playlists now have 0 songs!!

Newbie

I have a premium account that has worked just fine for half a year but now I'm getting the ads and all my playlists now have 0 songs!!

licenced

Community Legend

369 Views

1 replies

0 likes

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  • 1 replies
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Trial account question

If i take up the 30 day Premium account trial, will my credit card get charged automatically if I do not cancel it before the expiration date? What if I remove my card details and not explicitly cancel? Thanks.

Regular

If i take up the 30 day Premium account trial, will my credit card get charged automatically if I do not cancel it before the expiration date? What if I remove my card details and not explicitly can...

user-removed

Not applicable

492 Views

3 replies

0 likes

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  • 3 replies
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Lost playlists.

I logged on my account and all my playlists were gone, please help !

Casual Listener

I logged on my account and all my playlists were gone, please help !

meahtenoha

Spotify

1267 Views

15 replies

0 likes

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Solved!! I'm a Premium member and have to pay for downloads

I'm a Premium Spotify member through my broadband provider in The Netherlands. I want to download some tracks. With a Premium membership this should be free. But everytime I try, I get the message that I have to pay (buy downloads). I already checked...

Newbie

I'm a Premium Spotify member through my broadband provider in The Netherlands. I want to download some tracks. With a Premium membership this should be free. But everytime I try, I get the message ...

Stupify

Community Legend

1137 Views

2 replies

0 likes

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  • 2 replies
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offline

Can't get spotify premium on line

Newbie

Can't get spotify premium on line

Grayson

Roadie

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
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Help I deleted playlists crucial to a memorial service tonight

Long story short I purposely deleted 4 playlists or so a while ago that were for a memorial service that never happened. Now its happening and I need for tonight. If anyone at Spotify could help (ive seen this covered) I would very much appreciate it...

Casual Listener

Long story short I purposely deleted 4 playlists or so a while ago that were for a memorial service that never happened. Now its happening and I need for tonight. If anyone at Spotify could help (ive...

259 Views

0 replies

0 likes

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Switching to a regular Spotify account

Hi, Is there a way to convert my Facebook associated account to a regular Spotify account? I want to de-activate my Facebook account but Spotify is keeping me from doing it. Is there a way that I can get the regular username and password? Thanks

Casual Listener

Hi,   Is there a way to convert my Facebook associated account to a regular Spotify account? I want to de-activate my Facebook account but Spotify is keeping me from doing it. Is there a way...

Stupify

Community Legend

1292 Views

1 replies

0 likes

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  • 1 replies
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Facebook music activity problem

I have recently realized that some Artist in my playlist such as Led Zeppelin and Pink Floyd are not being recorded on my Facebook music activity. It shows my Top playlists, songs, artists and albums properly and I am guessing that my problem is just...

Newbie

I have recently realized that some Artist in my playlist such as Led Zeppelin and Pink Floyd are not being recorded on my Facebook music activity. It shows my Top playlists, songs, artists and albums...

369 Views

0 replies

0 likes

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Payment failure

I want to re order a purchase. I have suspended several months ago the automatic biiling through paypal. Now i want to re order, and i obtain the following message : Echec du paiement. Assurez-vous d'avoir assez de fonds sur votre compte et que votre...

Newbie

I want to re order a purchase. I have suspended several months ago the automatic biiling through paypal. Now i want to re order, and i obtain the following message :   Echec du paiement. A...

304 Views

0 replies

0 likes

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Please delete my account

Can some administrator delete my account? I really needed to change the place as it wouldn't let me log in but I need a credit cart number and cvc and I can't use it (it's my parents). Is there any solutions? If not then plese delete my account and I...

Regular

Can some administrator delete my account? I really needed to change the place as it wouldn't let me log in but I need a credit cart number and cvc and I can't use it (it's my parents). Is there any s...

Grayson

Roadie

714 Views

4 replies

0 likes

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Music Purchases

Hello, I have been using Spotify at the free level and I have some questions about purchasing music. 1. Do i need a premium account to buy music? 2. Are my credit card details kept on file, if so can they be removed later - ie, if i make a one off pu...

Regular

Hello, I have been using Spotify at the free level and I have some questions about purchasing music. 1. Do i need a premium account to buy music? 2. Are my credit card details kept on file, if so ca...

wishface

Regular

808 Views

4 replies

0 likes

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Problems with password recovery

I tried to recover my password for my premium account, but the e-mail doesn't appear in my inbox or my spamfolder. Can I get some hep with this?

Casual Listener

I tried to recover my password for my premium account, but the e-mail doesn't appear in my inbox or my spamfolder.   Can I get some hep with this?

Noorri

Casual Listener

709 Views

4 replies

0 likes

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Spotify LogIn funktioniert nur in der PC-Software nicht auf Website oder Onkyo TX-NR509

Servus, habe mir einen Onkyo TX-NR 509 AV-Receiver mit spotify Support zugelegt und mir deshalb einen spotify account zugelegt. Registriert habe ich mich mit meinem Facebook Account. Die Log In Page hat suggeriert, dass man Spotify Premium die ersten...

Newbie

Servus,   habe mir einen Onkyo TX-NR 509 AV-Receiver mit spotify Support zugelegt und mir deshalb einen spotify account zugelegt.   Registriert habe ich mich mit meinem Facebook Account...

zenon69

Casual Listener

6735 Views

3 replies

0 likes

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Cant Login?

It says im in the UK but I am in the USA? I changed my profile to USA yet I still cannot login. Halp!

Newbie

It says im in the UK but I am in the USA? I changed my profile to USA yet I still cannot login. Halp!

ry

Regular

1147 Views

9 replies

0 likes

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All songs in my playlist are missing!

Help! I've been working on a playlist for an upcoming party for over a month. I went to add more songs to it today and only the last song added was there. I had almost 4 hours worth of music there. Please help!

Newbie

Help!   I've been working on a playlist for an upcoming party for over a month.  I went to add more songs to it today and only the last song added was there.  I had almost 4 hours wort...

311 Views

0 replies

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Hi there, I can´t hear more music

Hi there I got Spotify free, I´m not looking for unlimited or premium, I just want to hear music for free like my friends do. This is the message, in spanish sorry: "Has llegado al limite de 10 horas gratis . Descubre cómo escuchar sin restricciones....

Newbie

Hi there   I got Spotify free, I´m not looking for unlimited or premium, I just want to hear music for free like my friends do. This is the message, in spanish sorry: "Has llegado al limit...

308 Views

0 replies

0 likes

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Playlists gone from mobile and desktop

Greetings!I recently had my playlists disappear from my mobile app (a HTC sensation). I started messing around with some login information aswell as some settings here and there, Now my playlists are gone from my desktop aswell. I'm so confused right...

Casual Listener

Greetings! I recently had my playlists disappear from my mobile app (a HTC sensation). I started messing around with some login information aswell as some settings here and there, Now my playlists...

marwok

Casual Listener

603 Views

4 replies

0 likes

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Solved!! Lack of Support Model

Hi I am in and out of of Premium while waiting for a useable android app, but while I wait for it to be useable, my account didn't sync playlists. I contact support and 3 days later I get a response saying my playlists had an issue that has now been ...

Roadie

Hi   I am in and out of of Premium while waiting for a useable android app, but while I wait for it to be useable, my account didn't sync playlists.   I contact support and 3 days l...

mannp

Roadie

585 Views

2 replies

0 likes

  • 585 Views
  • 2 replies
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