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"Incorrect password"-Trying to upgrade account

I'm trying to (re)subscribe to Spotify premium. On the first page it asks for your password for security reasons...It keeps telling me I'm entering the wrong password. I tried logging out of both Spotify and Facebook and logging back in. I changed my...

Visitor

I'm trying to (re)subscribe to Spotify premium. On the first page it asks for your password for security reasons...It keeps telling me I'm entering the wrong password.    I tried logging ...

d101

Newbie

434 Views

1 replies

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Horrible Spotify Customer Support

For several months I have been having playlist randomly unsyncing. There are threads on the topic and I've sent emails to Spotify support. They simply say that they know of the issue and are working on it. Well, it's been nearly half a year, so, does...

Visitor

For several months I have been having playlist randomly unsyncing. There are threads on the topic and I've sent emails to Spotify support. They simply say that they know of the issue and are working ...

David

Spotify Legend

1241 Views

7 replies

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Hey Sam, fix our problems

Just fix it, okay. We've paid money for this horrible mess. Paying for a service that doesnt work. And I used to like Spotify. Seems like a long, long time ago. Give me the premium account Ive paid for, or delete my account and return my money, pleas...

Casual Listener

Just fix it, okay. We've paid money for this horrible mess. Paying for a service that doesnt work. And I used to like Spotify. Seems like a long, long time ago. Give me the premium account Ive paid f...

David

Spotify Legend

427 Views

1 replies

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need another email!!!

I accidently deleted my email for the free 30 day trial following my 48 hour trial.. can u resend the email so I can listen to my playlist again???

Newbie

I accidently deleted my email for the free 30 day trial following my 48 hour trial.. can u resend the email so I can listen to my playlist again???

David

Spotify Legend

312 Views

1 replies

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Having issues with accounts and also getting charged Twice

Today I was unable to login to my account. I changed my password through facebook, somehow it told me I needed to reup my subscription so I assumed thats why it was not working. All of my music was missing! So I came on here to see if I could find a ...

Newbie

Today I was unable to login to my account.  I changed my password through facebook, somehow it told me I needed to reup my subscription so I assumed thats why it was not working.  All of my...

271 Views

0 replies

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Premium not showing

I have signed up for a premium account, but my iOS devices still say trial. Can this be fixed?

Newbie

I have signed up for a premium account, but my iOS devices still say trial. Can this be fixed?

313 Views

0 replies

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I want to take my laptop to a party, question??

Would like to have folks search and place their request in the que. Is there a way to save that party's request list?? Additionally is there a feature that gives you multiple options on transitions/segs between songs??? thanks Gregory

Newbie

Would like to have folks search and place their request in the que. Is there a way to save that party's request list??   Additionally is there a feature that gives you multiple options on tr...

Stupify

Community Legend

338 Views

1 replies

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Solved!! No information on the difference between subscriptions?

Nowhere on this site can I find information on what you get with premium vs. unlimited. The contact form doesn't work. You almost had a new customer. What a stupid reason to lose one.

Casual Listener

Nowhere on this site can I find information on what you get with premium vs. unlimited. The contact form doesn't work. You almost had a new customer. What a stupid reason to lose one.

Stupify

Community Legend

462 Views

1 replies

0 likes

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Purchased track still unavailable

Hi there,I have just purchashed the track "Municipality" by Real Estate, but the track is still highlighted in purple. When I click on it, Spotify is still asking me to purchase it. It says I have one unused download, but again the text is faded and ...

Casual Listener

Hi there, I have just purchashed the track "Municipality" by Real Estate, but the track is still highlighted in purple. When I click on it, Spotify is still asking me to purchase it. It says I hav...

Gazareth_333

Casual Listener

311 Views

1 replies

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Multiple purchases by accident

Hi Spotify team, I tried your "Contact Form" but I couldn't see a way to actually send a message so thought I'd try here. I recently purchased a bundle of 10 tracks but somehow managed to buy it three times! As a result I now have 2 bundles that I do...

Newbie

Hi Spotify team,   I tried your "Contact Form" but I couldn't see a way to actually send a message so thought I'd try here.   I recently purchased a bundle of 10 tracks but somehow ...

342 Views

0 replies

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I can't cancel my subscription.

I'm on the £9.99 subscription and need to cancel before my 30 day trail is up. On clicking unsubscribe, I log into Facebook to confirm my cancellation- however, this takes me back to the previous page and asks me to repeat the process again. I am due...

Newbie

I'm on the £9.99 subscription and need to cancel before my 30 day trail is up. On clicking unsubscribe, I log into Facebook to confirm my cancellation- however, this takes me back to the previous pag...

277 Views

0 replies

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10 hours limit ?

Hi there. I've got the same problem as many others who uses Spotify everyday or week. I've used Spotify for about 5-6 months or even more than this. Yesterday it said that I've already spent my 10 hours limit. Is it 10 hours a week or month ?? I've h...

Regular

Hi there.   I've got the same problem as many others who uses Spotify everyday or week. I've used Spotify for about 5-6 months or even more than this. Yesterday it said that I've already spe...

Cami

Regular

686 Views

2 replies

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Push payment for new credit card

I have just updated my credit card connected to Spotify and my latest payments have been stopped. How can I push the payment so I recieve my premium account again?

Newbie

I have just updated my credit card connected to Spotify and my latest payments have been stopped.  How can I push the payment so I recieve my premium account again?

327 Views

0 replies

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Facebook, No Other Way?

I just wanted to upgrade my account to Unlimited when i was asked to give my facebook password. I made my account before it was possible to bypass fb. Since i don't want to mix my fb account with any money related services (hello schufa), i ask you: ...

Visitor

I just wanted to upgrade my account to Unlimited when i was asked to give my facebook password. I made my account before it was possible to bypass fb. Since i don't want to mix my fb account with a...

meahtenoha

Spotify

439 Views

2 replies

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removing album from playlist

how does one remove a certain album, or certain track from a playlist ?

Regular

how does one remove a certain album, or certain track from a playlist ?

747 Views

0 replies

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MULTIPLE ACCTS???

HI EVERYONE...IS IT POSSIBLE TO RUN 2 DIFF ACCTS FROM 1 SPOTIFY FREE ACCT?? AS IN HAVING A MAIN ACCT AND A MINI ACCT BUT RUNNING FROM THE SAME SPOTIFY FREE ACCT?? BROTHER IS DRIVING ME FREAKIN NUTZ USIN MINE ALL THE TIME!!!!!!!!!! GRRRRRRRRRR...TYSM

Casual Listener

HI EVERYONE...IS IT POSSIBLE TO RUN 2 DIFF ACCTS FROM 1 SPOTIFY FREE ACCT?? AS IN HAVING A MAIN ACCT AND A MINI ACCT BUT RUNNING FROM THE SAME SPOTIFY FREE ACCT?? BROTHER IS DRIVING ME FREAKIN NUTZ U...

meahtenoha

Spotify

1440 Views

5 replies

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Spotify - The Opposite thread

Spotify is the best music streaming provider in the world, you can not believe that? - I will give you some examples maybe you have also some examples:* every update is well-thought-out, the dev team analyze everything, they have also a big ear for c...

Music Fan

Spotify is the best music streaming provider in the world, you can not believe that? - I will give you some examples maybe you have also some examples: * every update is well-thought-out, the dev ...

413 Views

0 replies

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Music is paused frequently

When I'm playing a track the music stops approximately once per minute and I have to rewind to start it again. I'm sure noone is logged in on my account and I have re-installed Spotify several times but nothing seems to work. Could anyone please help...

Newbie

When I'm playing a track the music stops approximately once per minute and I have to rewind to start it again. I'm sure noone is logged in on my account and I have re-installed Spotify several times ...

ruk

Casual Listener

634 Views

2 replies

1 likes

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Premium subscription paid 3 weeks ago still no access

I paid for premium access and 3 weeks later still have no premium access. Missed my birthday playlist yesterday ! Despite many mails to cust service no result yet. What do I do ???

Newbie

I paid for premium access and 3 weeks later still have no premium access. Missed my birthday playlist yesterday ! Despite many mails to cust service no result yet. What do I do ???

user-removed

Not applicable

562 Views

2 replies

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