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Solved!! Premium pricing in Australia

$2 more a month that the US when our dollar is essentially at parity is ridiculous. There may well be some international business related taxes or otherwise contributing to the pricing differences per country, but some explanation would be appreciate...

Newbie

$2 more a month that the US when our dollar is essentially at parity is ridiculous. There may well be some international business related taxes or otherwise contributing to the pricing differences pe...

LincM

Newbie

5972 Views

2 replies

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Change payment method "This feature is currently unavailable. Please try again later."

Trying to update my payment info and i keep getting "This feature is currently unavailable. Please try again later." Subscription status also has "Sorry, could not get your subscription status at the moment."

Newbie

Trying to update my payment info and i keep getting "This feature is currently unavailable. Please try again later."  Subscription status also has "Sorry, could not get your subscription statu...

436 Views

0 replies

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How to create a Spotify Account when currently logging in via Facebook

I am a Spotify Premium user, and since it was not possible until recently, I logged on via Facebook. Now we got the nice option in Germany that this is no longer necessary. But how do I create a spotify username and password when normally logging in ...

Visitor

I am a Spotify Premium user, and since it was not possible until recently, I logged on via Facebook. Now we got the nice option in Germany that this is no longer necessary.   But how do I ...

lindseymontague

Newbie

692 Views

2 replies

0 likes

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Premium downgraded while Testphase.

Dear Spotify Team, i purchased spotify premium couple of days ago to use it on my smartphone, desktop-pc and notebook-pc. First it worked flawless. but since today my playlist is not avaiable on my smartphone and the ps app tells me that i have to up...

Visitor

Dear Spotify Team,   i purchased spotify premium couple of days ago to use it on my smartphone, desktop-pc and notebook-pc. First it worked flawless. but since today my playlist is not avaia...

user-removed

Not applicable

753 Views

5 replies

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closing accout

hi, i would like to close my account ,,,, already tried the .delete but nothing.

Visitor

hi, i would like to close my account ,,,, already tried the .delete but nothing.

462 Views

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Someone keeps logging in to my account.

Could you please help me? I cannot play any songs because every time I do, a message will appear stating that someone is accessing my account somewhere else. I am also having a problem with my account sync. I have 3 devices to my spotify account: a M...

Casual Listener

Could you please help me? I cannot play any songs because every time I do, a message will appear stating that someone is accessing my account somewhere else. I am also having a problem with my accoun...

XDJacobDX

Casual Listener

634 Views

2 replies

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premium expired after 2 days???

heytwo days ago i registred an one-month premium subscription, and today it expired (???)i did this using a reedem code, and the premium disappeared after i had agreed to a new licence agreement or something..- how can i get my premium subscription b...

Newbie

hey two days ago i registred an one-month premium subscription, and today it expired (???) i did this using a reedem code, and the premium disappeared after i had agreed to a new licence agreement ...

JRiis

Newbie

493 Views

2 replies

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IPhone and Windows application doesn't recognize my Premium account

Hi, Just bought premium again, but my windows client nor my iphone app does not recognize it ;( I don't have a facebook account, and therefore it is not connected to my spotify account

Casual Listener

Hi,   Just bought premium again, but my windows client nor my iphone app does not recognize it ;( I don't have a facebook account, and therefore it is not connected to my spotify account 😉

307 Views

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Being charged twice per month

I've noticed that since I upgraded to spotify premium, I have been charged twice per month. My bank details were asked of me again I'm assuming and I re-entered them, I was previously using my card but then when it asked for it again when I had upgra...

Casual Listener

I've noticed that since I upgraded to spotify premium, I have been charged twice per month.  My bank details were asked of me again I'm assuming and I re-entered them, I was previously using m...

diddumz91

Casual Listener

744 Views

5 replies

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Spotify on Android TV

Hi, I may buy a woxter android tv (http://www.woxter.com/es-es/products/view/759/features/features) I want to know what kind of subscription I need. That device runs android, but it is not a mobile device. Thanks in advance

Newbie

Hi, I may buy a woxter android tv (http://www.woxter.com/es-es/products/view/759/features/features) I want to know what kind of subscription I need. That device runs android, but it is not a mobi...

licenced

Community Legend

1598 Views

1 replies

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I was Charged Twice after reinstating my Premium

PLEASE HELP! I got charged 2 x for reinstating my premium membership, I want the other charge to be removed! this has caused me BIG HEADACHES with my bank! I have contacted support but with no reply...

Newbie

PLEASE HELP!  I got charged 2 x for reinstating my premium membership, I want the other charge to be removed!  this has caused me BIG HEADACHES with my bank!  I have contacted support ...

user-removed

Not applicable

384 Views

1 replies

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Charged twice for Premium membership

I have been charged twice in each of the last two months for my Spotify Premium membership (JWStratton). I noticed it last month but hoped it would only be a one time occurrence...but I don't want this problem to continue. The receipts section on my ...

Casual Listener

I have been charged twice in each of the last two months for my Spotify Premium membership (JWStratton).  I noticed it last month but hoped it would only be a one time occurrence...but I don't w...

Richard

Community Legend

411 Views

1 replies

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Payment Problems

Hi my name is Roman and i have a Problem with using Spotify. Iam a Student from Germany who is studiying in Austria which means i had to purchase Spotify Premium last time with an German PayPal Account. So the Problem now is , that after my Premium M...

Newbie

Hi my name is Roman and i have a Problem with using Spotify.   Iam a Student from Germany who is studiying in Austria which means i had to purchase Spotify Premium last time with an German P...

263 Views

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Mac app still showing free account after changing subscription to Premium

Just changed my subscription to premium but still getting ads in the mac app and gives me the option to upgrade. If I click it ,it says that I am a premium member. I have quit and relaunched the app but still no joy. Please advise. Very irritating!!

Newbie

Just changed my subscription to premium but still getting ads in the mac app and gives me the option to upgrade. If I click it ,it says that I am a premium member. I have quit and relaunched the app ...

meahtenoha

Spotify

278 Views

1 replies

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Premium not working and no response from support

Hello, I was kicked out of Premium due to a lost credit card. When I renewed, it says premium on my account info, but it´s not working as premium. Right now I have used all of my 10 "free" hours, so I can´t listen to anything!!!! I have reported twic...

Newbie

Hello, I was kicked out of Premium due to a lost credit card. When I renewed, it says premium on my account info, but it´s not working as premium. Right now I have used all of my 10 "free" hours, so ...

David

Spotify Legend

374 Views

1 replies

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Playlist dissapear using multiple devices

I just upgraded to the premium version and installed Spotify on the following devices in addition to the 2 computers on which I have Spotify running on : Ipod Touch, Blackberry and Asus Eeepad (Android) Then, every time I launch Spotify on the Blackb...

Casual Listener

I just upgraded to the premium version and installed Spotify on the following devices in addition to the 2 computers on which I have Spotify running on : Ipod Touch, Blackberry and&nbs...

268 Views

0 replies

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So I can't change the FB account linked to Spotify?

A couple of weeks ago I deactivated my Facebook because I couldn't be bothered using it anymore, but since I had to have one to use Spotify, I made a new empty facebook account. About a week ago I canceled my premium subscription on my old account, b...

Newbie

A couple of weeks ago I deactivated my Facebook because I couldn't be bothered using it anymore, but since I had to have one to use Spotify, I made a new empty facebook account. About a week ago I ca...

Grayson

Roadie

473 Views

1 replies

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Where does the money from the download payments go?

I would be interested to use spotify to support my favourite artists by downloading their songs. What is the artist's share of the 0,60€ - 1,59€ payment per track? Obviously Spotify is entiteld to their share but the division should read right here o...

Music Fan

I would be interested to use spotify to support my favourite artists by downloading their songs.   What is the artist's share of the 0,60€ - 1,59€ payment per track? Obviously Spotify is entit...

Daniroc68

Newbie

2077 Views

3 replies

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Broken Pictures

"Pictures Of You" on Disc 1 of Disintegration by The Cure. It's a broken link (on your end). When I play it (from any device) it defaults to some live version. Can this be fixed? See image: D

Gig Goer

"Pictures Of You" on Disc 1 of Disintegration by The Cure.  It's a broken link (on your end).  When I play it (from any device) it defaults to some live version.  Can this be fixed? ...

user-removed

Not applicable

415 Views

1 replies

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Please delete my account.

I would like my account permanently deleted, please. I really liked Spotify when I first downloaded and became a member but now it is growing old and I would like something better! Thank you, Amber Hunt

Visitor

I would like my account permanently deleted, please. I really liked Spotify when I first downloaded and became a member but now it is growing old and I would like something better!   Thank y...

user-removed

Not applicable

331 Views

1 replies

0 likes

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