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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

782498 Views

18 replies

29 likes

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Premium not working and no response from support

Hello, I was kicked out of Premium due to a lost credit card. When I renewed, it says premium on my account info, but it´s not working as premium. Right now I have used all of my 10 "free" hours, so I can´t listen to anything!!!! I have reported twic...

Newbie

Hello, I was kicked out of Premium due to a lost credit card. When I renewed, it says premium on my account info, but it´s not working as premium. Right now I have used all of my 10 "free" hours, so ...

David

Spotify Legend

313 Views

1 replies

0 likes

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Playlist dissapear using multiple devices

I just upgraded to the premium version and installed Spotify on the following devices in addition to the 2 computers on which I have Spotify running on : Ipod Touch, Blackberry and Asus Eeepad (Android) Then, every time I launch Spotify on the Blackb...

Casual Listener

I just upgraded to the premium version and installed Spotify on the following devices in addition to the 2 computers on which I have Spotify running on : Ipod Touch, Blackberry and&nbs...

225 Views

0 replies

0 likes

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So I can't change the FB account linked to Spotify?

A couple of weeks ago I deactivated my Facebook because I couldn't be bothered using it anymore, but since I had to have one to use Spotify, I made a new empty facebook account. About a week ago I canceled my premium subscription on my old account, b...

Newbie

A couple of weeks ago I deactivated my Facebook because I couldn't be bothered using it anymore, but since I had to have one to use Spotify, I made a new empty facebook account. About a week ago I ca...

Grayson

Roadie

414 Views

1 replies

0 likes

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Where does the money from the download payments go?

I would be interested to use spotify to support my favourite artists by downloading their songs. What is the artist's share of the 0,60€ - 1,59€ payment per track? Obviously Spotify is entiteld to their share but the division should read right here o...

Music Fan

I would be interested to use spotify to support my favourite artists by downloading their songs.   What is the artist's share of the 0,60€ - 1,59€ payment per track? Obviously Spotify is entit...

Daniroc68

Newbie

1737 Views

3 replies

0 likes

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Broken Pictures

"Pictures Of You" on Disc 1 of Disintegration by The Cure. It's a broken link (on your end). When I play it (from any device) it defaults to some live version. Can this be fixed? See image: D

Gig Goer

"Pictures Of You" on Disc 1 of Disintegration by The Cure.  It's a broken link (on your end).  When I play it (from any device) it defaults to some live version.  Can this be fixed? ...

user-removed

Not applicable

357 Views

1 replies

0 likes

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  • 1 replies
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Please delete my account.

I would like my account permanently deleted, please. I really liked Spotify when I first downloaded and became a member but now it is growing old and I would like something better! Thank you, Amber Hunt

Visitor

I would like my account permanently deleted, please. I really liked Spotify when I first downloaded and became a member but now it is growing old and I would like something better!   Thank y...

user-removed

Not applicable

279 Views

1 replies

0 likes

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Solved!! help.......lost playlists

i upgraded to premium a few days ago and now most of my playlists are gone. and 1 in particular is incredibly important to me. I've read something about dual log ins or something? Heelppppp. Please. I'll do anything

Regular

i upgraded to premium a few days ago and now most of my playlists are gone.  and 1 in particular is incredibly important to me.  I've read something about dual log ins or something? Heelppp...

Sam

Spotify

1193 Views

14 replies

1 likes

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User swap

I have a Spotify account which is linked with my Facebook (we'll call it SD). One evening, I've been to a friend's where I logged in on Spotify on his computer (he also have another account) so that I can play my playlists etc... Since then, he recei...

Newbie

I have a Spotify account  which is linked with my Facebook (we'll call it SD). One evening, I've been to a friend's where I logged in on Spotify on his computer (he also have another account) ...

Sam

Spotify

490 Views

1 replies

0 likes

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Wrong email address

hi, have forgotten my password and now realise that i entered the wrong email address when setting up my account, i am currently logged in but cant change anything without my forgotten password. please help

Newbie

hi, have forgotten my password and now realise that i entered the wrong email address when setting up my account, i am currently logged in but cant change anything without my forgotten password. plea...

Faxman

Newbie

793 Views

2 replies

0 likes

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Solved!! 'song has been paused because you are logged in somewhere else'

Yesterday I kept getting this message saying 'song has been paused because you are logged in somewhere else' Today my account has changed from Spotify Free to Spotify Premium. Can anyone tell me how this could have happened? I didn't buy premium so I...

Casual Listener

Yesterday I kept getting this message saying 'song has been paused because you are logged in somewhere else'   Today my account has changed from Spotify Free to Spotify Premium.   Can a...

EkcoJF

Casual Listener

1386 Views

10 replies

0 likes

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Premium stopped working

I got an e-mail that said I need to updated my expired credit card. I updated the card and logged back in and am not able to play on my iPhone. I've logged off and back on, reinstalled the app and still can't access music on my iPhone. Help please!

Casual Listener

I got an e-mail that said I need to updated my expired credit card. I updated the card and logged back in and am not able to play on my iPhone. I've logged off and back on, reinstalled the app and st...

Richard

Community Legend

994 Views

5 replies

0 likes

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Solved!! Request for money back

Hi Today is my 30th day for free premium subscription and you already charged me. I don't understand. I planned to cancel the subscription this morning but the charge was already in my account.

Newbie

Hi Today is my 30th day for free premium subscription and you already charged me.  I don't understand. I planned to cancel the subscription this morning but the charge was already in my acco...

user-removed

Not applicable

1362 Views

1 replies

0 likes

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Can't log in with facebook

Trying to create a new account with facebook I am logged in to the faecbook account I am trying to registerI click "register" (under the details of the facebook account I am trying to register) Then I come to a new page that says "You do already have...

Newbie

Trying to create a new account with facebook   I am logged in to the faecbook account I am trying to register I click "register" (under the details of the facebook account I am trying to regi...

Meister

Casual Listener

999 Views

1 replies

0 likes

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Solved!! Premium Poof!

What happened?! ALL of my playlists are GONE and starred songs too. To top it off premium isn't working on any of my devices and it's a pain in the butt to log in. Seems like I'm not the only one having this issue and you should reimburse all of us. ...

Newbie

What happened?!   ALL of my playlists are GONE and starred songs too.  To top it off premium isn't working on any of my devices and it's a pain in the butt to log in.    Seems...

user-removed

Not applicable

828 Views

7 replies

0 likes

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Adding friends and what's my username

Hi. I downloaded Spotify yesterday, and when I did, it old me to connect to facebook to create an account. Now my friends who have had Spotify for awhile keep asking my what my username is and to add them. I don't have a username because I was never ...

Casual Listener

Hi. I downloaded Spotify yesterday, and when I did, it old me to connect to facebook to create an account. Now my friends who have had Spotify for awhile keep asking my what my username is and to add...

David

Spotify Legend

902 Views

1 replies

0 likes

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I AM CANCELLING MY ACCOUNT

I can not send this message through the contact form as spotify has somehow put someone elses email on my account or someone has hacked into my spotify account. Which is more than likely the reason it keeps telling my that my password is incorrect. P...

Newbie

I can not send this message through the contact form as spotify has somehow put someone elses email on my account or someone has hacked into my spotify account. Which is more than likely the reason i...

David

Spotify Legend

407 Views

2 replies

0 likes

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Spotify Location Change

Hello, I just returned from studying abroad in Germany and am now back in the US. How can I change my location? I have a free account with Spotify. When I had to change my location to Germany, there seemed to be a quicker response time on here then e...

Music Fan

Hello,   I just returned from studying abroad in Germany and am now back in the US.  How can I change my location?  I have a free account with Spotify.  When I had to change m...

499 Views

0 replies

0 likes

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Solved!! 3 devices

Hi Please help I have spotify premium which I download to my iPad 3 which is fine I then download the app to my iPhone 4s again works fine, now my wife also has an iPhone 4s she download the app now the problem starts when you try to log in it automa...

Casual Listener

Hi Please help I have spotify premium which I download to my iPad 3 which is fine I then download the app to my iPhone 4s again works fine, now my wife also has an iPhone 4s she download the app n...

C3gle

Casual Listener

721 Views

2 replies

0 likes

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Solved!! Reclaiming my Paypal-payment

Hi, a few days ago I wanted to resubscribe for Spotify Unlimited. I signed in on the Spotify-Website and selected the subscription type. Afterwards I entered my password and went ahead. Unfortunately, my browser (Chrome) showed me an error page, sayi...

Casual Listener

Hi,   a few days ago I wanted to resubscribe for Spotify Unlimited. I signed in on the Spotify-Website and selected the subscription type. Afterwards I entered my password and went ahead. Un...

ituri

Casual Listener

543 Views

2 replies

0 likes

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Reset account history.

Hi, is it possible to reset account playing history as you can in Last.fm? Some one from family used my account and now I am getting wierd suggestions that I am not interested in. Thank you!

Newbie

Hi, is it possible to reset account playing history as you can in Last.fm?   Some one from family used my account and now I am getting wierd suggestions that I am not interested in.  ...

licenced

Community Legend

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
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