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Solved!! Spotify, help!

I got a new credit card and put it in today. All my playlist are showing and workin on the computer but on my phone it says I have to pay for premium content. Moderators, please help! I'm at the beach with no music!! I love Spotify!

Casual Listener

I got a new credit card and put it in today. All my playlist are showing and workin on the computer but on my phone it says I have to pay for premium content. Moderators, please help! I'm at the beac...

Richard

Community Legend

874 Views

4 replies

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Solved!! Charged twice for reinstating my Premium Membership

I reinstated (stopped it for a while, and decided I wanted it back) my Premium Membership, but I was charged twice ($9.99 + $9.99). I have seen several other similar posts, is this a bug, or some kind of a scam? My biggest problem was that it charged...

Casual Listener

I reinstated (stopped it for a while, and decided I wanted it back) my Premium Membership, but I was charged twice ($9.99 + $9.99). I have seen several other similar posts, is this a bug, or som...

Richard

Community Legend

646 Views

2 replies

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Premium doesnt work

I have had premium for about a year, but it just stopped now, The payment have been sent correct., it just stopped work on my phone, and i now have to listen to all commercials..

Newbie

I have had premium for about a year, but it just stopped now, The payment have been sent correct., it just stopped work on my phone, and i now have to listen to all commercials..

chrizz1001

Casual Listener

471 Views

3 replies

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"Hacked" by X GF

Hey guys!I used to use my Spotify on my old GF's computer and now she still is logged on and uses it and changes my playlists!I have changed password but the thing is that since she wont log out she wont have to retype the password.The help sections ...

Newbie

Hey guys! I used to use my Spotify on my old GF's computer and now she still is logged on and uses it and changes my playlists! I have changed password but the thing is that since she wont l...

Richard

Community Legend

364 Views

1 replies

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Different IP addresses (2 houses, separated 50 km)- same country, is one subscription valid?

Hello everyone! I will like to change my free subscription to Premium or Unlimited, because Spotified is hightly appreciated in summer. The point is that I live half of the week in the countryside, and the other half in the city. I would like to know...

Casual Listener

Hello everyone!   I will like to change my free subscription to Premium or Unlimited, because Spotified is hightly appreciated in summer. The point is that I live half of the week in the cou...

chispoon

Casual Listener

595 Views

2 replies

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subscription payment options

i just opened a bank account and i wont get a card for almost 2 weeks and i was hoping i can pay with a check?

Casual Listener

i just opened a bank account and i wont get a card for almost 2 weeks and i was hoping i can pay with a check?

licenced

Community Legend

626 Views

3 replies

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action not available offline

i purchased spotify premium last night, and all of my playlists say 'action not available in off line mode' .......i thought one of the main things w premium is playing in off line mode?

Newbie

i purchased spotify premium last night, and all of my playlists say 'action not available in off line mode' .......i thought one of the main things w premium is playing in off line mode?

licenced

Community Legend

642 Views

1 replies

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Its the day i have to pay but no money

so i forgot it was today that i had to pay my fee for premium but i have no money for now, but i will get more money the 25th. will this be a big problem???

Casual Listener

so i forgot it was today that i had to pay my fee for premium but i have no money for now, but i will get more money the 25th.   will this be a big problem???

toby3x00

Casual Listener

421 Views

2 replies

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Playlist Missing

My playlist "Medium" is no longer available for me to access. It has taken months to build this playlist. How can I retrieve or find it? Wendy

Newbie

My playlist "Medium" is no longer available for me to access.  It has taken months to build this playlist.  How can I retrieve or find it?   Wendy

244 Views

0 replies

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Solved!! I have lost premium!!

I was just plaing a playlist when suddenly after I took a break I had lost my premium!!!!! What have happend!!! I didnt even get any warning or anything :(((

Casual Listener

I was just plaing a playlist when suddenly after I took a break I had lost my premium!!!!! What have happend!!! I didnt even get any warning or anything :(((

grnsorrow

Casual Listener

901 Views

4 replies

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extremely unhappy! i want nothing to do with this company anymore!!!

I am so furious with your customer service, No phone number???? Today I purchased the unlimited thinking I can use the service on my phone,but no... turns out I need to have premium with all the extra add-ons just to listen on my phone, I want a refu...

Newbie

I am so furious with your customer service, No phone number???? Today I purchased the unlimited thinking I can use the service on my phone,but no... turns out I need to have premium with all the extr...

neo-x

Community Legend

387 Views

1 replies

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Premium Account Hacked -- help needed

My Spotify Premium account has been hacked. I can still log in via Facebook, but email and password have been changed. I have tried numerous times to cancel the subscription, but it has not worked. Need to cancel this account and subscription immedia...

Casual Listener

My Spotify Premium account has been hacked.  I can still log in via Facebook, but email and password have been changed.  I have tried numerous times to cancel the subscription, but it has n...

David

Spotify Legend

988 Views

6 replies

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Solved!! 30 days = 48 hrs?

I signed up for the 30 day trial, logged into spotify right away and the first thing I see is a pop up saying "enjoy your 48 hours of music" which to me is basically a blatant disregard for our previous agreement of 30 days that we had JUST made. How...

Casual Listener

I signed up for the 30 day trial, logged into spotify right away and the first thing I see is a pop up saying "enjoy your 48 hours of music" which to me is basically a blatant disregard for our previ...

Mikemillering

Newbie

1507 Views

3 replies

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Solved!! Updated to latest version of Spotify on my HTC Desire, all playlists are now gone.

Hi, I just updated my Spotify on my mobile, and was prompted to login using facebook. After unwillingly having to do so to get access to my Spotify account I now have no playlists at all. Please help.

Casual Listener

Hi,   I just updated my Spotify on my mobile, and was prompted to login using facebook. After unwillingly having to do so to get access to my Spotify account I now have no playlists at all...

gragaasa

Casual Listener

832 Views

3 replies

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What happened to my Premium?

Hi! I purchased Spotify Premium on May 3rd and got an e-mail receipt telling me that the service would be renewed every month until I choose to cancel it. But now I'm told I'm using Spotify Free and all my music has disappeared, what am I supposed to...

Newbie

Hi! I purchased Spotify Premium on May 3rd and got an e-mail receipt telling me that the service would be renewed every month until I choose to cancel it. But now I'm told I'm using Spotify Free an...

Anto

Newbie

779 Views

3 replies

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Moved to a new country - can't change country

Hello friends of Spotify! I just moved from Sweden to Germany and I want to change my country. But in order to do this you have to enter you mastercard or visa. The problem with Germany is that they don't really use those cards here but they maestro ...

Newbie

Hello friends of Spotify!   I just moved from Sweden to Germany and I want to change my country. But in order to do this you have to enter you mastercard or visa. The problem with Germany is t...

Gormley

Newbie

1157 Views

1 replies

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My old Spotify account is merged with my facebook, how do I delete it?

As the title says, I tried to login on Spotify with my Facebook but instead it login with my old account which I no longer want cus of the username, is there any way to remove my account from my facebook so I can make a new one?

Visitor

As the title says, I tried to login on Spotify with my Facebook but instead it login with my old account which I no longer want cus of the username, is there any way to remove my account from my face...

Stupify

Community Legend

942 Views

5 replies

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Solved!! will playlists created with prem/unlim account play ad-free for any listener?

if i purchase a premium or unlimited subscription to spotify, will playlists i create and share also play ad-free for free-level spotify users?

Newbie

if i purchase a premium or unlimited subscription to spotify, will playlists i create and share also play ad-free for free-level spotify users?

gavinsend

Roadie

582 Views

1 replies

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