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Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

781955 Views

18 replies

29 likes

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Solved!! Updated to latest version of Spotify on my HTC Desire, all playlists are now gone.

Hi, I just updated my Spotify on my mobile, and was prompted to login using facebook. After unwillingly having to do so to get access to my Spotify account I now have no playlists at all. Please help.

Casual Listener

Hi,   I just updated my Spotify on my mobile, and was prompted to login using facebook. After unwillingly having to do so to get access to my Spotify account I now have no playlists at all...

gragaasa

Casual Listener

673 Views

3 replies

0 likes

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What happened to my Premium?

Hi! I purchased Spotify Premium on May 3rd and got an e-mail receipt telling me that the service would be renewed every month until I choose to cancel it. But now I'm told I'm using Spotify Free and all my music has disappeared, what am I supposed to...

Newbie

Hi! I purchased Spotify Premium on May 3rd and got an e-mail receipt telling me that the service would be renewed every month until I choose to cancel it. But now I'm told I'm using Spotify Free an...

Anto

Newbie

637 Views

3 replies

0 likes

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Moved to a new country - can't change country

Hello friends of Spotify! I just moved from Sweden to Germany and I want to change my country. But in order to do this you have to enter you mastercard or visa. The problem with Germany is that they don't really use those cards here but they maestro ...

Newbie

Hello friends of Spotify!   I just moved from Sweden to Germany and I want to change my country. But in order to do this you have to enter you mastercard or visa. The problem with Germany is t...

Gormley

Newbie

1093 Views

1 replies

0 likes

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My old Spotify account is merged with my facebook, how do I delete it?

As the title says, I tried to login on Spotify with my Facebook but instead it login with my old account which I no longer want cus of the username, is there any way to remove my account from my facebook so I can make a new one?

Visitor

As the title says, I tried to login on Spotify with my Facebook but instead it login with my old account which I no longer want cus of the username, is there any way to remove my account from my face...

Stupify

Community Legend

794 Views

5 replies

0 likes

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Solved!! will playlists created with prem/unlim account play ad-free for any listener?

if i purchase a premium or unlimited subscription to spotify, will playlists i create and share also play ad-free for free-level spotify users?

Newbie

if i purchase a premium or unlimited subscription to spotify, will playlists i create and share also play ad-free for free-level spotify users?

gavinsend

Roadie

482 Views

1 replies

0 likes

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  • 1 replies
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Mis listas de reproducción y mis canciones destacadas han desaparecido!

Hoy me he echo cuenta premium i me estaba descargando todas mis listas con las canciones a mi ipod touch, en total, unas 1500 canciones. Mientras se me estavan descargando mi espotify se me ha desconectado y cuando lo he vuelto a conectar, ya no teni...

Regular

Hoy me he echo cuenta premium i me estaba descargando todas mis listas con las canciones a mi ipod touch, en total, unas 1500 canciones. Mientras se me estavan descargando mi espotify se me ha descon...

344 Views

0 replies

0 likes

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Can't stream songs/How to manage devices?

How do I see which devices are registered to my account? Or how do I deauthorize one of the devices I previously played content through? I cannot stream any music from my Windows Phone for some time now and I'm wondering if I have hit the maximum num...

Newbie

How do I see which devices are registered to my account? Or how do I deauthorize one of the devices I previously played content through?    I cannot stream any music from my Windows Pho...

523 Views

0 replies

1 likes

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  • 1 likes

Solved!! Can you keep your offline playlists after your 30-day Premium trial period ends?

Not trying to be chintzy but...wondering if you get to keep the results of your 30-day Premium music binge if you decide not to continue on with the paid Premium service...

Visitor

Not trying to be chintzy but...wondering if you get to keep the results of your 30-day Premium music binge if you decide not to continue on with the paid Premium service...

flashf

Casual Listener

12695 Views

4 replies

0 likes

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Purchased songs on Spotify, but can not download them...

I'm trying to help a colleague to find out about her problem with Spotify. It says "You have 10 unused downloads" That's right, since she has purchased 10 songsrecently, and paid them by credit card.The problem is that it is "grayed out" so that it's...

Casual Listener

I'm trying to help a colleague to find out about her problem with Spotify. It says "You have 10 unused downloads" That's right,&n...

Thompsound

Newbie

1557 Views

7 replies

0 likes

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Me han COPIADO la lista en la que llevo 3 años trabajando, en lugar de subscribirse.

Spanish menssage: Pues eso, que recientemente, y gracias al chivatazo de un primo mío, descubrí que otro usuario de Spotify, se molestó el día 3 de mayo, en copiar mi lista, si, he dicho COPIAR, y no subscribirse. He visto la lista y no solo no es la...

Regular

Spanish menssage:   Pues eso, que recientemente, y gracias al chivatazo de un primo mío, descubrí que otro usuario de Spotify, se molestó el día 3 de mayo, en copiar mi lista, si, he dicho C...

350 Views

0 replies

0 likes

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Account switching

I have 2 Facebook accounts and I want to change my Spotify account to connect to my new one, how do I do this?

Newbie

I have 2 Facebook accounts and I want to change my Spotify account to connect to my new one, how do I do this?

303 Views

0 replies

0 likes

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Someone is using my account somewhere else!

Please disconnect me from spotify servers, i do not care that my synced playlist has to be resynced

Casual Listener

Please disconnect me from spotify servers, i do not care that my synced playlist has to be resynced

licenced

Community Legend

513 Views

3 replies

0 likes

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  • 3 replies
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Missing songs

I like Skrillex's music very much, but you don't have a lot of the other nice stuff. For example, his debutalbum "My name is Skrillex EP" is missing. There is only the song "Weekends" from the album that's up on Spotify. And other singles like "Repti...

Casual Listener

I like Skrillex's music very much, but you don't have a lot of the other nice stuff. For example, his debutalbum "My name is Skrillex EP" is missing. There is only the song "Weekends" from the album ...

licenced

Community Legend

1745 Views

1 replies

4 likes

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  • 1 replies
  • 4 likes

change my premium account from facebook

Hi. I Have got an premium account and i dont want it to be connected to facebook. what do i have to do ?? //Zandra

Visitor

Hi.   I Have got an premium account and i dont want it to be connected to facebook. what do i have to do ??   //Zandra  

189 Views

0 replies

0 likes

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Two playlists are deleted

My friend deleted two of my playlists. How can i get them back?? The playlists are "Jamies" and "april2012" Thank You!!

Visitor

My friend deleted two of my playlists. How can i get them back?? The playlists are "Jamies" and "april2012" Thank You!!

David

Spotify Legend

230 Views

1 replies

0 likes

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Need assistance

I went on the website on 6/11/12 and the site said my next payment was not until 7./12/12 .... My acct was supposed to be debited on 6/13 but the money was already pending on the 12th.... Alas I incurred a 35 dollar overdraft fee which I cannot get b...

Newbie

I went on the website on 6/11/12 and the site said my next payment was not until 7./12/12 .... My acct was supposed to be debited on 6/13 but the money was already pending on the 12th.... Alas I incu...

David

Spotify Legend

286 Views

1 replies

0 likes

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  • 1 replies
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I've been charged yet the downloads never started.

I wanted to purchase today 5 songs, so I clicked on the purchase arrow , then the purchase window popped out telling me thatI had to purchase 5 downloads to get the songs, which I did. I got the message that my purchase had been successful but then, ...

Casual Listener

I wanted to purchase today 5 songs, so I clicked on the purchase arrow ,  then the purchase window pop...

Richard

Community Legend

395 Views

2 replies

0 likes

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  • 2 replies
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problem whit download

hi i try to buy some music and i have pay, but i can't download what is going on? if this is not fix i want my money back.

Newbie

hi   i try to buy some music and i have pay, but i can't download what is going on? if this is not fix i want my money back.

247 Views

0 replies

1 likes

  • 247 Views
  • 0 replies
  • 1 likes