iPad

[thejoneses]

Hi there, i subscribed to Spotify Unlimited and then realized i can access the service on my ipad so i upgraded to Premium, but when i select a track on my ipad i get a pop up telling me i need premium. I checked my account and it says i have premium. What am i doing wrong? Thanks in advance for your help.

[Peter__]

Hey 🙂 

From the amount of posts on the community tonight, it appears there is a delay between accounts being upgraded and those subscriptions being recognised on your devices. Fingers crossed it is just a temporary slowdown and things will return to normal soon. Keep try logging out and back in again. 

If you wish to get in touch with customer services, you can do so directly using the online contact form.

Peter