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[Car Thing] Setup & troubleshooting guide

Hey folks, glad to see you here! We've put together this guide to help you out along your Car Thing journey. Getting a Car Thing Spoiler (Highlight to read) If you haven't already, you can register for one here. When you successfully register, you'll...

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  • Spotify Legend
  • Evan25
  • Visitor
  • 6859 Views
  • 19 replies
  • 4 likes
  • Car Thing
    Other
  • 6859 Views
  • 19 replies
  • 4 likes

What do you like most about Car Thing?

Hey everyone, Since announcing the launch of our new smart player Car Thing last week, the enthusiasm we keep receiving in response has been as awesome as the thing itself. More than just a player, it’s your own soundtrack curator when in the car whi...

  • Moderator
  • Moderator
  • ArtGravity
  • Composer
  • 5504 Views
  • 17 replies
  • 7 likes
  • 5504 Views
  • 17 replies
  • 7 likes

Want to suggest how to make Car Thing even better?

Hey folks, Have you set up your Car Thing yet and taken it out for a spin? Was it all you wished it would be? That's great - tell us more over here. Thought of a great feature that would make your rides even more enjoyable? Share it with the Communit...

  • Moderator
  • Moderator
  • 1597 Views
  • 0 replies
  • 5 likes
  • 1597 Views
  • 0 replies
  • 5 likes

How to control other media on Car Thing

PlanPremiumCountryUSDeviceiPhone 12Operating SystemiOS 15.2.1 My Question or IssuePer the latest press release (https://newsroom.spotify.com/2022-04-07/spotifys-car-thing-device-debuts-new-features/), we should be able to control other media using an...

  • Casual Listener
  • Plan Premium Country US Device iPhone 12 Operating System iOS 15.2.1   My Question or Issue Per the latest press release (https://newsroom.spotify.com/2022-04-07/spotifys-car-thing-dev...
  • MattSuda
  • Spotify Star
  • 1032 Views
  • 5 replies
  • 0 likes
  • 1032 Views
  • 5 replies
  • 0 likes

Superuser Contribution Does anybody see this pointless?

Okay I was part of the free trial before this was released, this was about 3 years ago I believe. Anyway I loved it cause my music didn't stop playing even if I had a call coming in. Now I was excited that they officially released it and now it's lik...

  • Visitor
  • Okay I was part of the free trial before this was released, this was about 3 years ago I believe. Anyway I loved it cause my music didn't stop playing even if I had a call coming in. Now I was excite...
  • Novy
  • Moderator
  • 481 Views
  • 1 replies
  • 0 likes
  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Request: Option to disable automatic app switching

PlanPremiumCountryUSADeviceiPhone 12Operating SystemiOS 15 My Question or IssueI am a delivery driver, so i tend to jump in and out of my car several times a day. I listen to music via an AUX input, but not always through spotify. sometimes i listen ...

  • Newbie
  • Plan Premium Country USA Device iPhone 12 Operating System iOS 15   My Question or Issue I am a delivery driver, so i tend to jump in and out of my car several times a day. I listen to...
  • Alex
  • Moderator
  • 364 Views
  • 1 replies
  • 1 likes
  • 364 Views
  • 1 replies
  • 1 likes

Superuser Contribution Re: CarPlay does not list all artists when iPhone is connected

I don't have an issue when searching by Artist (they are all listed), but when searching by Album it only shows my A-R artists, none later in the alphabet. And before a Spotify moderator asks for details such as car model, spotify version, phone mode...

  • Visitor
  • I don't have an issue when searching by Artist (they are all listed), but when searching by Album it only shows my A-R artists, none later in the alphabet.   And before a Spotify moderator ask...
  • AndresM
  • Moderator
  • 620 Views
  • 1 replies
  • 0 likes
  • 620 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car Thing Not Displaying Certain Playlists

PlanPremiumCountryUnited StatesDeviceiPhone 11 & Car ThingOperating SystemiOS 15.4 My Question or IssueAbout an hour after setting up my Car Thing, my playlist I use everyday disappeared from the home screen of Car Thing. When I went to check the Spo...

  • Casual Listener
  • Plan Premium Country United States Device iPhone 11 & Car Thing Operating System iOS 15.4   My Question or Issue About an hour after setting up my Car Thing, my playlist I use ever...
  • OscarDC
  • Moderator
  • 473 Views
  • 3 replies
  • 0 likes
  • 473 Views
  • 3 replies
  • 0 likes

[Other] Car Thing Set Default Service

The latest update allowed Car thing to be able to control other media services as well as Spotify. However this poses a huge problem to users like myself. Previously I could get into the car and Car thing would start playing Spotify for me instead of...

  • Newbie
  • The latest update allowed Car thing to be able to control other media services as well as Spotify. However this poses a huge problem to users like myself. Previously I could get into the car and Car ...
  • 69 Views
  • 0 replies
  • 0 likes
  • Other
  • 69 Views
  • 0 replies
  • 0 likes

Mounting to a motorcycle

Any suggestions on how to mount this to a motorcycle? That'd be pretty nice to have it on there, I just worry the magnet on its own isn't enough to hold it down, nor do I really know how I'd attach it.

  • Newbie
  • Any suggestions on how to mount this to a motorcycle? That'd be pretty nice to have it on there, I just worry the magnet on its own isn't enough to hold it down, nor do I really know how I'd attach i...
  • KingKronick
  • Newbie
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashes when connecting to Car Thing

PlanPremiumCountryUSDeviceOnePlus 9 Pro (from factory)Operating SystemAndroid 12 OxygenOS(LE2125_11_C.47) My Question or IssueWhen I try to connect my Spotify Car Thing the app will crash and no longer open. To get the app to reopen I must clear stor...

  • Casual Listener
  • Plan Premium Country US Device OnePlus 9 Pro (from factory) Operating System Android 12 OxygenOS(LE2125_11_C.47)   My Question or Issue When I try to connect my Spotify Car Thing the a...
  • Lizardman301
  • Casual Listener
  • 965 Views
  • 8 replies
  • 0 likes
  • 965 Views
  • 8 replies
  • 0 likes

Can't finish setup - no sound from car

Plan: PremiumCountry: USADevice: iPhone 11 Pro iOS 15.4.1Vehicle: 2012 Chevy Cruze This is a brand new Car Thing on initial setup. The phone is connected to the car via Bluetooth, and the USB cable is plugged in. The car stereo is set to Aux Accessor...

  • Visitor
  • Plan: Premium Country: USA Device: iPhone 11 Pro iOS 15.4.1 Vehicle: 2012 Chevy Cruze   This is a brand new Car Thing on initial setup. The phone is connected to the car via Bluetooth, and ...
  • MattSuda
  • Spotify Star
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car thing won't connect unless Spotify is open & active

PlanPremiumCountryUSADeviceT-Mobile REVVL 5GOperating SystemAndroid 11 My Question or IssueCar Thing won't connect to my phone unless the Spotify app is open and active (in the foreground). Otherwise, I get the "Phone Disconnected" message and if I g...

  • Casual Listener
  • Plan Premium Country USA Device T-Mobile REVVL 5G Operating System Android 11   My Question or Issue Car Thing won't connect to my phone unless the Spotify app is open and active (in t...
  • brrian
  • Casual Listener
  • 478 Views
  • 4 replies
  • 0 likes
  • 478 Views
  • 4 replies
  • 0 likes

Superuser Contribution Return Car Thing

I purchased a Car Thing for my son and then we upgraded his car stereo, and the Car Thing is no longer useful as the service is built into the stereo. Can I return it, it's been since before Christmas, and I've tried to sell it on Facebook with no lu...

  • Casual Listener
  • I purchased a Car Thing for my son and then we upgraded his car stereo, and the Car Thing is no longer useful as the service is built into the stereo. Can I return it, it's been since before Christma...
  • amy-rose-petal
  • Newbie
  • 400 Views
  • 2 replies
  • 0 likes
  • 400 Views
  • 2 replies
  • 0 likes

Superuser Contribution Comprehensive guide on voice control

PlanPremiumCountryArmenia My question relates to voice control. Hands-free interface is superb and hard to overvalue. However, inside box there is a few instructions on how to use it. On support page we have more commands. Yet still this is not all o...

  • Regular
  •   Plan Premium Country Armenia   My question relates to voice control. Hands-free interface is superb and hard to overvalue. However, inside box there is a few instructions on how to ...
  • Alex
  • Moderator
  • 330 Views
  • 1 replies
  • 0 likes
  • 330 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast connections by itself in the car

Hi, I'm a new Spotify user. I started to use Spotify in my car by connecting my Iphone to the radio with a charging cable. It works great and I love it, but ... Since à listened to my first podcast in the car, every time I connect my phone to listen ...

  • Casual Listener
  • Hi,  I'm a new Spotify user.  I started to use Spotify in my car by connecting my Iphone to the radio with a charging cable. It works great and I love it, but ...  Since à listened ...
  • Yordan
  • Moderator
  • 451 Views
  • 3 replies
  • 0 likes
  • 451 Views
  • 3 replies
  • 0 likes

Car Thing Fuse Tap

Hey all! Had a quick general question here, Has anyone bothered to tap in the USB wire it comes with into your fuse? So it powers on when you power on your car? I was thinking of purchasing a longer wire for it, tapping into a fuse, therefore hiding ...

  • Music Fan
  • Hey all! Had a quick general question here,   Has anyone bothered to tap in the USB wire it comes with into your fuse? So it powers on when you power on your car?    I was thinking...
  • jwallace2040
  • Newbie
  • 604 Views
  • 1 replies
  • 1 likes
  • 604 Views
  • 1 replies
  • 1 likes

Superuser Contribution Vocal/instrumental balance way off with Car Thing

PlanPremiumCountryUSA DeviceSamsung Galaxy 9+ and Car ThingOperating SystemAndroid I installed my Car Thing today. Easy! Everything worked just the way it was supposed to. Since the Bluetooth in my 2015 Nissan Versa Note has never worked right with m...

  • Casual Listener
  • Plan Premium Country USA   Device Samsung Galaxy 9+ and Car Thing Operating System Android   I installed my Car Thing today.  Easy!  Everything worked just the way it wa...
  • Alex
  • Moderator
  • 462 Views
  • 5 replies
  • 0 likes
  • 462 Views
  • 5 replies
  • 0 likes

Superuser Contribution Won't play music

Premium DuoUnited State IPhone 11iOS 15Today I got into my car, turned on my car thing and bluetooth connection and started music on my phone but my music didn't play. Finally I tried turning off everything and when I turned on my bluetooth and spoti...

  • Newbie
  • Premium Duo United State  IPhone 11 iOS 15 Today I got into my car, turned on my car thing and bluetooth connection and started music on my phone but my music didn't play. Finally I tried ...
  • Eni
  • Moderator
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Usage of Car Thing outside of US

PlanPremiumCountryArmenia I was wondering what does term "only available in US" actually mean. I've connected to support and have a chat with them. The main feedback was "we cannot guarantee all functionality outside of US". Still I am a bit confused...

  • Regular
  •   Plan Premium Country Armenia   I was wondering what does term "only available in US" actually mean. I've connected to support and have a chat with them. The main feedback was "we ca...
  • aplanedividedthesky
  • Regular
  • 2123 Views
  • 14 replies
  • 0 likes
  • 2123 Views
  • 14 replies
  • 0 likes

Car Thing without phone in 2022 Subaru Outback?

I recently switched over to a dumbphone so I can't connect Car Thing through my phone. Does anyone know if Car Thing can connect to Subaru Starlink instead?

  • Newbie
  • I recently switched over to a dumbphone so I can't connect Car Thing through my phone. Does anyone know if Car Thing can connect to Subaru Starlink instead?
  • MattSuda
  • Spotify Star
  • 445 Views
  • 1 replies
  • 0 likes
  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car thing - Volume issue

PlanPremiumCountryUSA DeviceSamsung Galaxy S21 Ultra My Question or IssueI'm having an ongoing issue where once my car is on and everything is up and running, the volume skips around. I'll adjust it via the wheel on the device or directly from my pho...

  • Casual Listener
  •   Plan Premium Country USA   Device Samsung Galaxy S21 Ultra   My Question or Issue I'm having an ongoing issue where once my car is on and everything is up and running, the ...
  • Kiril
  • Moderator
  • 2564 Views
  • 20 replies
  • 0 likes
  • 2564 Views
  • 20 replies
  • 0 likes

Superuser Contribution Car Thing does not automatically connect to my phone most of the time

PlanPremiumCountryUnited StatesDevicePixel 5aOperating SystemAndroid 12 My Question or IssueMost times when I start up Car Thing in my car it does not connect to my Android phone. It says Phone Disconnected. Sometimes it will eventually connect to ph...

  • Roadie
  •   Plan Premium Country United States Device Pixel 5a Operating System Android 12   My Question or Issue Most times when I start up Car Thing in my car it does not connect to my A...
  • kazg1995
  • Newbie
  • 899 Views
  • 5 replies
  • 1 likes
  • 899 Views
  • 5 replies
  • 1 likes