Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Car Thing

Start a topic

Forum Posts

[Car Thing] Setup & troubleshooting guide

Hey folks, glad to see you here! We've put together this guide to help you out along your Car Thing journey. Getting a Car Thing Spoiler (Highlight to read) If you haven't already, you can register for one here. When you successfully register, you'll...

Capture2222222.PNG
  • Spotify Legend
  • JesseNewsom
  • Casual Listener
  • 18966 Views
  • 48 replies
  • 4 likes
  • Car Thing
    Other
  • 18966 Views
  • 48 replies
  • 4 likes

What do you like most about Car Thing?

Hey everyone, Since announcing the launch of our new smart player Car Thing last week, the enthusiasm we keep receiving in response has been as awesome as the thing itself. More than just a player, it’s your own soundtrack curator when in the car whi...

  • Spotify Legend
  • dirgeon
  • Casual Listener
  • 9841 Views
  • 24 replies
  • 8 likes
  • 9841 Views
  • 24 replies
  • 8 likes

Want to suggest how to make Car Thing even better?

Hey folks, Have you set up your Car Thing yet and taken it out for a spin? Was it all you wished it would be? That's great - tell us more over here. Thought of a great feature that would make your rides even more enjoyable? Share it with the Communit...

  • Moderator
  • Moderator
  • 3950 Views
  • 0 replies
  • 7 likes
  • 3950 Views
  • 0 replies
  • 7 likes

Superuser Contribution Car Thing breaks Windows Spotify app until it's reinstalled

If Car Thing is turned on while PC Spotify is open, PC Spotify skips through songs in the queue quickly without input. It completely breaks my PC Spotify until I reinstall it.

  • Casual Listener
  • If Car Thing is turned on while PC Spotify is open, PC Spotify skips through songs in the queue quickly without input. It completely breaks my PC Spotify until I reinstall it.
  • Joan
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Car thing and car stereo trying to use different bluetooth sources

PlanFree/PremiumCountryUSADeviceiPhone 13 ProOperating SystemiOS 16 My Question or IssueI've had the Car Thing for about a year now. When I first got it I was using an Android phone and I upgraded to an iPhone in June. During that time period I used ...

  • Regular
  • Plan Free/Premium Country USA Device iPhone 13 Pro Operating System iOS 16   My Question or Issue I've had the Car Thing for about a year now. When I first got it I was using an Androi...
  • bassplayer1018
  • Regular
  • 1263 Views
  • 37 replies
  • 5 likes
  • 1263 Views
  • 37 replies
  • 5 likes

Superuser Contribution Request: Option to disable automatic app switching

PlanPremiumCountryUSADeviceiPhone 12Operating SystemiOS 15 My Question or IssueI am a delivery driver, so i tend to jump in and out of my car several times a day. I listen to music via an AUX input, but not always through spotify. sometimes i listen ...

  • Newbie
  • Plan Premium Country USA Device iPhone 12 Operating System iOS 15   My Question or Issue I am a delivery driver, so i tend to jump in and out of my car several times a day. I listen to...
  • keegancdr
  • Newbie
  • 842 Views
  • 3 replies
  • 3 likes
  • 842 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Car Thing refusing to connect

My Car Thing recently started showing that no devices are connected when my phone should be connected. Whenever I try to connect it only does it long enough for my phone to open Spotify, then immediately disconnects, i’ve tried restarting, repairing,...

  • Visitor
  • My Car Thing recently started showing that no devices are connected when my phone should be connected. Whenever I try to connect it only does it long enough for my phone to open Spotify, then immedi...
  • SpikySimonW
  • Regular
  • 187 Views
  • 2 replies
  • 0 likes
  • 187 Views
  • 2 replies
  • 0 likes

Why hasn't my Car thing been Shipped?

I ordered the Car thing product on October, it has been two months and I have still not received what I paid for.I check the tracking number and shows that it's still in processing.

  • Visitor
  • I ordered the Car thing product on October, it has been two months and I have still not received what I paid for. I check the tracking number and shows that it's still in processing.
  • Billy-J
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Solved!! Connecting Spotify Car thing to a computer

So i was just recently browsing through YouTube and found out people are using Spotify Car Thing for computer setups, I thought this could be a really interesting idea for my setup and was wondering if the device has to be connected to a phone via Bl...

  • Newbie
  • So i was just recently browsing through YouTube and found out people are using Spotify Car Thing for computer setups, I thought this could be a really interesting idea for my setup and was wondering ...
  • motsu
  • Casual Listener
  • 3880 Views
  • 10 replies
  • 0 likes
  • 3880 Views
  • 10 replies
  • 0 likes

Superuser Contribution Not Getting Past ‘Connect to Power’

PlanPremium DuoCountryUSADeviceiPhone XR Operating SystemiOS 16 My Question or IssueWhen I received my Car Thing I took it to my truck and plugged it in which pulled up a screen saying ‘Use Adapter! To power Car Thing, use the adapter provided with y...

  • Casual Listener
  • Plan Premium Duo Country USA Device iPhone XR   Operating System iOS 16   My Question or Issue When I received my Car Thing I took it to my truck and plugged it in which pulled u...
  • troddeh
  • Newbie
  • 644 Views
  • 7 replies
  • 0 likes
  • 644 Views
  • 7 replies
  • 0 likes

Superuser Contribution Car thing won’t boot

My car thing suddenly won’t boot. Upon power up it displays the Spotify logo but won’t go any further. Any suggestions on how to fix this?

  • Casual Listener
  • My car thing suddenly won’t boot.  Upon power up it displays the Spotify logo but won’t go any further.   Any suggestions on how to fix this?
  • OscarDC
  • Moderator
  • 422 Views
  • 5 replies
  • 0 likes
  • 422 Views
  • 5 replies
  • 0 likes

Superuser Contribution How do I disable "autoplay" when Car Thing connects?

When I turn my car on, I love that my Car Thing automatically connects, but I HATE that it immediately auto-plays whatever I was listening to last. Even if I completely close the Spotify app, Car Thing will auto-launch Spotify and then begin to auto-...

  • Casual Listener
  • When I turn my car on, I love that my Car Thing automatically connects, but I HATE that it immediately auto-plays whatever I was listening to last. Even if I completely close the Spotify app, Car Thi...
  • tomas0067
  • Newbie
  • 633 Views
  • 5 replies
  • 1 likes
  • 633 Views
  • 5 replies
  • 1 likes

Superuser Contribution Car Thing not responding to voice commands

Hello, recently Spotify Car Thing will not respond to voice commands. When I say "hey Spotify" it shows that it is listening, then Immediately says something went wrong. I have tried all the trouble shooting steps and none have worked. Please help.

  • Casual Listener
  • Hello, recently Spotify Car Thing will not respond to voice commands. When I say "hey Spotify" it shows that it is listening, then Immediately says something went wrong. I have tried all the trouble ...
  • firerock31
  • Casual Listener
  • 9720 Views
  • 93 replies
  • 11 likes
  • 9720 Views
  • 93 replies
  • 11 likes

Superuser Contribution [Community][Connect] Really would like to order a Car Thing please make them available to buy

I would like to order a Car Thing please make them available. I would like it for a birthday gift thank you

  • Visitor
  • I would like to order a Car Thing please make them available. I would like it for a birthday gift thank you
  • Eni
  • Moderator
  • 190 Views
  • 1 replies
  • 0 likes
  • Community
    Connect
  • 190 Views
  • 1 replies
  • 0 likes

Car Thing Feedback

This thread is for sharing your feedback for Car Thing What do you think about Car Thing? What do you like? What can be improved? Share your thoughts in this thread. If you have a suggestion for a certain feature or change, you can read this thread o...

  • Spotify Star
  • Spotify Star
  • This thread is for sharing your feedback for Car Thing  💚 🚙   What do you think about Car Thing? What do you like? What can be improved? Share your thoughts in this thread. &n...
  • dmnc_net
  • Newbie
  • 5947 Views
  • 24 replies
  • 4 likes
  • 5947 Views
  • 24 replies
  • 4 likes

Solved!! Carthing availability

Good evening, I wanted to purchase the carthing however it's sold out. Do you know when it will be available for purchase in Canada again anytime soon ? Thank youdanarose8104

  • Newbie
  • Good evening,  I wanted to purchase the carthing however it's sold out. Do you know when it will be available for purchase in Canada again anytime soon ?    Thank you danarose8104
  • MattSuda
  • Spotify Star
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car Thing Stuck in Boot loop

I've had my car thing since December of last year, and minus some small short comings I really enjoy it. I work in appliance repair and I tend to drive for 4 to 5 hours a day in a 2012 Chevy express van, with that said the car thing has been a nice a...

  • Newbie
  • I've had my car thing since December of last year, and minus some small short comings I really enjoy it. I work in appliance repair and I tend to drive for 4 to 5 hours a day in a 2012 Chevy express ...
  • Buddy1107
  • Newbie
  • 2229 Views
  • 18 replies
  • 1 likes
  • 2229 Views
  • 18 replies
  • 1 likes

Superuser Contribution My car thing backlight is no longer working.

My car thing backlight is no longer working. All other functions of the device are working but I cannot see the screen. If I shine a flashlight into it I can see some portions of the UI.

  • Visitor
  • My car thing backlight is no longer working. All other functions of the device are working but I cannot see the screen. If I shine a flashlight into it I can see some portions of the UI.
  • AlejaR
  • Moderator
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car thing hasn’t shipped

PlanPremiumCountryUnited States My Question or IssueHello all,I bought a car thing 3 weeks ago and I have yet to receive a confirmation email or the car thing itself. help?

  • Casual Listener
  •   Plan Premium Country United States   My Question or Issue Hello all, I bought a car thing 3 weeks ago and I have yet to receive a confirmation email or the car thing itself. &nbs...
  • TheMalevolentOne
  • Casual Listener
  • 6160 Views
  • 34 replies
  • 4 likes
  • 6160 Views
  • 34 replies
  • 4 likes

Superuser Contribution Please explain this claim in Car Thing advertising

Here’s where I’m confused. Your product sales page reads“Car Thing is its own thing - Let your phone do phone stuff. Car Thing has one job and does it awesomely.”Now I understand that car thing needs the phone for Internet access. However according t...

  • Regular
  • Here’s where I’m confused. Your product sales page reads “Car Thing is its own thing - Let your phone do phone stuff. Car Thing has one job and does it awesomely.” Now I understand that car th...
  • Lyubka
  • Moderator
  • 1169 Views
  • 5 replies
  • 0 likes
  • 1169 Views
  • 5 replies
  • 0 likes

Superuser Contribution Installation issue with Car Thing

I'm having trouble installing the car thing in my car. It says go to settings and then go to "car" and look for car thing. Unfortunately I cannot locate "car" in my settings. I am a premium user

  • Visitor
  • I'm having trouble installing the car thing in my car. It says go to settings and then go to "car" and look for car thing. Unfortunately I cannot locate "car" in my settings. I am a premium user &nb...
  • Alex
  • Moderator
  • 339 Views
  • 2 replies
  • 0 likes
  • 339 Views
  • 2 replies
  • 0 likes

Car thing - Sold out

Might not be the right forum, but I saw a few posts about the Car Thing on youtube and tried registering for a free one a couple of months back however it seemed limited to the US rather than global premium/family plans. I went to look at purchasing ...

  • Newbie
  • Might not be the right forum, but I saw a few posts about the Car Thing  on youtube and tried registering for a free one a couple of months back however it seemed limited to the US rather than g...
  • WhatADHD
  • Newbie
  • 2789 Views
  • 4 replies
  • 1 likes
  • availability
    Car Thing
    sold out
  • 2789 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution How to "Remove" Car Thing?

I have the latest Android version of Spotify and successfully connected the Car Thing to the app and it works ok. But, because the Car Thing does not have a "Hide" button or even support "Hide this song" voice command, this is a deal breaker for me. ...

  • Music Fan
  • I have the latest Android version of Spotify and successfully connected the Car Thing to the app and it works ok.   But, because the Car Thing does not have a "Hide" button or even support "Hi...
  • angelyquep
  • Visitor
  • 1077 Views
  • 2 replies
  • 0 likes
  • 1077 Views
  • 2 replies
  • 0 likes