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[Car Thing] Setup & troubleshooting guide

Hey folks, glad to see you here! We've put together this guide to help you out along your Car Thing journey. Getting a Car Thing Spoiler (Highlight to read) If you haven't already, you can register for one here. When you successfully register, you'll...

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  • Spotify Legend
  • Evan25
  • Visitor
  • 6941 Views
  • 19 replies
  • 4 likes
  • Car Thing
    Other
  • 6941 Views
  • 19 replies
  • 4 likes

What do you like most about Car Thing?

Hey everyone, Since announcing the launch of our new smart player Car Thing last week, the enthusiasm we keep receiving in response has been as awesome as the thing itself. More than just a player, it’s your own soundtrack curator when in the car whi...

  • Moderator
  • Moderator
  • ArtGravity
  • Composer
  • 5535 Views
  • 17 replies
  • 7 likes
  • 5535 Views
  • 17 replies
  • 7 likes

Want to suggest how to make Car Thing even better?

Hey folks, Have you set up your Car Thing yet and taken it out for a spin? Was it all you wished it would be? That's great - tell us more over here. Thought of a great feature that would make your rides even more enjoyable? Share it with the Communit...

  • Moderator
  • Moderator
  • 1604 Views
  • 0 replies
  • 5 likes
  • 1604 Views
  • 0 replies
  • 5 likes

Superuser Contribution Car Thing does not automatically connect to my phone most of the time

PlanPremiumCountryUnited StatesDevicePixel 5aOperating SystemAndroid 12 My Question or IssueMost times when I start up Car Thing in my car it does not connect to my Android phone. It says Phone Disconnected. Sometimes it will eventually connect to ph...

  • Roadie
  •   Plan Premium Country United States Device Pixel 5a Operating System Android 12   My Question or Issue Most times when I start up Car Thing in my car it does not connect to my A...
  • kazg1995
  • Newbie
  • 912 Views
  • 5 replies
  • 1 likes
  • 912 Views
  • 5 replies
  • 1 likes

Feature Suggestion: Disable automatic device switching on entry/start

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 6 Pro / Car ThingOperating SystemAndroid 12 My Question or IssueI use a Car Thing with my Tesla since I like the experience it provides more and the interface is just easier/more enjoyable to use (has...

  • Newbie
  • Plan Premium Country United States Device Google Pixel 6 Pro / Car Thing Operating System Android 12   My Question or Issue I use a Car Thing with my Tesla since I like the ...
  • MattSuda
  • Spotify Star
  • 1022 Views
  • 1 replies
  • 1 likes
  • 1022 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can the Spotify Car Thing be plugged to a laptop USB port?

I've recently got my hands on the Spotify Car Thing but I use it as a controller in my setup. The device is connected to a laptop via USB cable and is connected to my phone via Bluetooth. The Spotify software is open on my windows 10 to listen to mus...

  • Casual Listener
  • I've recently got my hands on the Spotify Car Thing but I use it as a controller in my setup. The device is connected to a laptop via USB cable and is connected to my phone via Bluetooth. The Spotify...
  • Alex
  • Moderator
  • 561 Views
  • 1 replies
  • 0 likes
  • 561 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue: Spotify music will automatically switch to phone audio when using Car Thing voice commands

I've recently got my hands on the Spotify Car Thing but I use it as a controller in my setup. The device is connected to a laptop via USB cable and is connected to my phone via Bluetooth. The Spotify software is open on my windows 10 to listen to mus...

  • Casual Listener
  • I've recently got my hands on the Spotify Car Thing but I use it as a controller in my setup. The device is connected to a laptop via USB cable and is connected to my phone via Bluetooth. The Spotify...
  • MattSuda
  • Spotify Star
  • 765 Views
  • 2 replies
  • 0 likes
  • 765 Views
  • 2 replies
  • 0 likes

Solved!! Car Thing shipment stuck at USPS and UPS did not provide USPS tracking info

PlanPremiumCountryUnited States My Question or IssueMy Car Thing shipment was shipped from UPS to a local USPS post office for the final leg on 1/17/2022 where it seems to be stuck. UPS did not provide me with a USPS tracking number, and the post off...

  • Casual Listener
  • Plan Premium Country United States   My Question or Issue My Car Thing shipment was shipped from UPS to a local USPS post office for the final leg on 1/17/2022 where it seems to be stuck. ...
  • jhorning
  • Casual Listener
  • 625 Views
  • 1 replies
  • 0 likes
  • 625 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car thing randomly sets my iPhone volume to zero.

PlanPremium CountryUSA DeviceiPhone 12 Pro Operating SystemiOS 15.1,1 My Question or IssueThis mainly happens within a minute after everything connects and music is happily playing, but it sometimes just happens completely at random. I’ve restarted e...

  • Newbie
  •   Plan Premium   Country USA    Device iPhone 12 Pro   Operating System iOS 15.1,1   My Question or Issue This mainly happens within a minute after every...
  • Alex
  • Moderator
  • 551 Views
  • 2 replies
  • 0 likes
  • 551 Views
  • 2 replies
  • 0 likes

Superuser Contribution Car Thing Not Received!!

Just as the title says, I placed an order for Car Thing on December 6 but I have yet to receive it. It’s been over a month now. I got the email confirmation with my UPS tracking number on the same day. Attached are screenshots of what the tracking in...

  • Newbie
  •     Just as the title says, I placed an order for Car Thing on December 6 but I have yet to receive it. It’s been over a month now. I got the email confirmation with my UPS tracking nu...
  • Yordan
  • Moderator
  • 562 Views
  • 1 replies
  • 0 likes
  • 562 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with VW Golf

I own a VW Golf 7.5 and i' facing issues with my iPhone 12 Pro Max. I have full updates on both. When using Apple Music with my car radio or controls on wheel driver I can browse through a list of all albums, playlists, artists and songs on the car r...

  • Regular
  • I own a VW Golf 7.5 and i' facing issues with my iPhone 12 Pro Max. I have full updates on both.   When using Apple Music with my car radio or controls on wheel driver I can browse through a l...
  • Alex
  • Moderator
  • 1007 Views
  • 7 replies
  • 0 likes
  • golf
    iphone 12
    VW
    vw golf
  • 1007 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Additional mount kit and power cord?

I have two cars that I spend nearly equal time in, is it possible to purchase and additional mount kit and power adapter? In my Jeep, I run the power cable through a wire loom to keep it out of the way so removing it to take to my other vehicle is a ...

  • Newbie
  • I have two cars that I spend nearly equal time in, is it possible to purchase and additional mount kit and power adapter? In my Jeep, I run the power cable through a wire loom to keep it out of the w...
  • MafeG
  • Moderator
  • 379 Views
  • 1 replies
  • 0 likes
  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stupid Thing - Don't waste your time

Love Spotify but Car Thing is STUPID Thing. If your car has bluetooth, use your phone. If your car doesn't have bluetooth, this won't work. I thought you plugged the power cord into the AUX power and therefore got power and a connection to the speake...

  • Newbie
  •   Love Spotify but Car Thing is STUPID Thing.  If your car has bluetooth, use your phone.  If your car doesn't have bluetooth, this won't work.   I thought you plugged the powe...
  • Luap
  • Casual Listener
  • 1037 Views
  • 6 replies
  • 2 likes
  • 1037 Views
  • 6 replies
  • 2 likes

Superuser Contribution Car Volume Low over Bluetooth

PlanPremiumCountryPakistan DeviceXiaomi POCO X3 NFCOperating SystemAndroid 11 My Question or IssueThe volume over Bluetooth on Spotify is low as compared to other music streaming platforms or even the default music player on my phone. The max volume ...

  • Newbie
  • Plan Premium Country Pakistan   Device Xiaomi POCO X3 NFC Operating System Android 11   My Question or Issue The volume over Bluetooth on Spotify is low as compared to other musi...
  • juliod
  • Newbie
  • 1838 Views
  • 2 replies
  • 0 likes
  • 1838 Views
  • 2 replies
  • 0 likes

Superuser Contribution “Hew Spotify, what’s my news?”

Plan: PremiumCountry: USDevice: iPhone 13 miniOperating System: iOS 15.2My Question or Issue:Basic voice commands, like “what’s my news?” Or “play NPR” don’t do what I would expect. This feels very basic, and should work like it does on Alexa or Goog...

  • Casual Listener
  • Plan:  Premium Country: US Device : iPhone 13 mini Operating System: iOS 15.2 My Question or Issue: Basic voice commands, like “what’s my news?” Or “play NPR” don’t do what I would e...
  • briankelly
  • Casual Listener
  • 545 Views
  • 2 replies
  • 0 likes
  • 545 Views
  • 2 replies
  • 0 likes

Superuser Contribution Pixel 6 Pro - no metadata from Spotify when using with Bluetooth car audio

PlanPremiumCountryPolandDevicePixel 6 ProOperating SystemAndroid 12 My Question or Issue I've recently purchased the Pixel 6 Pro and I've found it to not push metadata to my 2010 Toyota Auris (TNS510 Media System) when playing music from Spotify via ...

  • Casual Listener
  • Plan Premium Country Poland Device Pixel 6 Pro Operating System Android 12   My Question or Issue   I've recently purchased the Pixel 6 Pro and I've found it to not push metada...
  • CarlosE
  • Moderator
  • 762 Views
  • 1 replies
  • 0 likes
  • 762 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems displaying song titles during playback

I listen to spotifay via kenwood KMM-BT306, and it is via Bluetooth,not Spotify BT. Via Bluetooth, on newer versions, after 8.5.87.921,when I switch songs, the previous song name is displayed on kenwoodKMM-BT306. That is, I listened to song number 1,...

  • Newbie
  • I listen to spotifay via kenwood KMM-BT306, and it is via Bluetooth, not Spotify BT. Via Bluetooth, on newer versions, after 8.5.87.921, when I switch songs, the previous song name is displayed on ...
  • Jeremy
  • Moderator
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Car thing complains about adaptor

Car thing says to plug it into the adapter. I've tried 2 different adaptors, a USB port, a different car, but Car thing will not move out of the error screen. 2014 Acura MDX. Was able to verify 12v are coming out of each plug I use.

  • Music Fan
  • Car thing says to plug it into the adapter. I've tried 2 different adaptors, a USB port, a different car, but Car thing will not move out of the error screen.  2014 Acura MDX. Was able to ver...
  • BjornRoth
  • Spotify Legend
  • 708 Views
  • 4 replies
  • 0 likes
  • 708 Views
  • 4 replies
  • 0 likes

Solved!! How do you seek on the Car Thing?

PlanPremiumCountryUnited StatesDeviceCar Thing My Question or IssueI accidently seeked within a track forwards and backwards using the dial twice before. I have not been able to recreate this and the document and FAQs do not mention this feature. FYI...

  • Casual Listener
  • Plan Premium Country United States Device Car Thing   My Question or Issue I accidently seeked within a track forwards and backwards using the dial twice before. I have not been able to ...
  • MattSuda
  • Spotify Star
  • 526 Views
  • 4 replies
  • 0 likes
  • 526 Views
  • 4 replies
  • 0 likes

Superuser Contribution Albums in random order for Car thing

PlanPremiumCountryUSDeviceSamsung Galaxy 21 I have hundreds of albums saved in my spotify and it seems to me that the albums when using car thing are in random order, not alpha, not by date added, or anything. I cant find a way to change the album or...

  • Casual Listener
  • Plan Premium Country US Device Samsung Galaxy 21   I have hundreds of albums saved in my spotify and it seems to me that the albums when using car thing are in random order, not alpha, no...
  • mw2000
  • Casual Listener
  • 786 Views
  • 3 replies
  • 3 likes
  • album order
    Car
    Car Thing
    date added
    Thing
  • 786 Views
  • 3 replies
  • 3 likes

Superuser Contribution Spotify does not recognize the Android version of my device

PlanPremiumCountryUKDeviceCar screenOperating SystemAndroid 10My Question or IssueAs you can see from the screenshot Spotify which runs OK on my car device does not recognize it is run on Android 10. When I want to launch the Car Thing option it says...

  • Casual Listener
  • Plan Premium Country UK Device Car screen Operating System Android 10 My Question or Issue As you can see from the screenshot Spotify which runs OK on my car device does not recognize it is ...
  • CarlosE
  • Moderator
  • 471 Views
  • 7 replies
  • 0 likes
  • 471 Views
  • 7 replies
  • 0 likes

Superuser Contribution Why smartphone for the CarThing??

PlanPremiumCountryUS My Question or IssueI joined the list for the CarThing but I wanted to make sure that it is a stand alone device and that it doesn't have to be paired with a smartphone... because it diesn't make sense to have a spotify device th...

  • Casual Listener
  • Plan Premium Country US   My Question or Issue I joined the list for the CarThing but I wanted to make sure that it is a stand alone device and that it doesn't have to be paired with a s...
  • Alex
  • Moderator
  • 369 Views
  • 3 replies
  • 2 likes
  • 369 Views
  • 3 replies
  • 2 likes

Superuser Contribution Bluetooth audio keeps cutting out when I’m playing music in my car

I’m using an iPhone 12 (but I had this problem with my old Android phone too), Spotify Premium, live in the UK and I drive a 2015 Suzuki Swift.When I’m playing music, every so often the audio will go silent and the whole radio will freeze, apart from...

  • Newbie
  • I’m using an iPhone 12 (but I had this problem with my old Android phone too), Spotify Premium, live in the UK and I drive a 2015 Suzuki Swift. When I’m playing music, every so often the audio will ...
  • Ver
  • Moderator
  • 1334 Views
  • 1 replies
  • 1 likes
  • 1334 Views
  • 1 replies
  • 1 likes