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[Car Thing] Setup & troubleshooting guide

Hey folks, glad to see you here! We've put together this guide to help you out along your Car Thing journey. Getting a Car Thing Spoiler (Highlight to read) If you haven't already, you can register for one here. When you successfully register, you'll...

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  • Spotify Legend
  • NotWill1
  • Casual Listener
  • 9010 Views
  • 26 replies
  • 4 likes
  • Car Thing
    Other
  • 9010 Views
  • 26 replies
  • 4 likes

What do you like most about Car Thing?

Hey everyone, Since announcing the launch of our new smart player Car Thing last week, the enthusiasm we keep receiving in response has been as awesome as the thing itself. More than just a player, it’s your own soundtrack curator when in the car whi...

  • Spotify Legend
  • Spotcarthingblows
  • Newbie
  • 6415 Views
  • 18 replies
  • 7 likes
  • 6415 Views
  • 18 replies
  • 7 likes

Want to suggest how to make Car Thing even better?

Hey folks, Have you set up your Car Thing yet and taken it out for a spin? Was it all you wished it would be? That's great - tell us more over here. Thought of a great feature that would make your rides even more enjoyable? Share it with the Communit...

  • Moderator
  • Moderator
  • 1767 Views
  • 0 replies
  • 6 likes
  • 1767 Views
  • 0 replies
  • 6 likes

Superuser Contribution Car thing blank screen

my car thing when turned on displays a black blank screen. When I connect to my phone, I can hear the voice saying “let’s take a tour” but the screen is still blank. I can’t try resetting it because I can’t see the screen.

  • Visitor
  • my car thing when turned on displays a black blank screen. When I connect to my phone, I can hear the voice saying “let’s take a tour” but the screen is still blank. I can’t try resetting it because ...
  • Mihail
  • Spotify Legend
  • 1096 Views
  • 1 replies
  • 0 likes
  • 1096 Views
  • 1 replies
  • 0 likes

Superuser Contribution I was charged $92 for Car Thing

i successfully ordered a car thing, but i was charged twice, once for the prince it's supposed to be ($6.99) and then again for $92!!! i have been trying to contact support for over 24 hours (twitter AND the spotify support chat) and im getting NOTHI...

  • Visitor
  • i successfully ordered a car thing, but i was charged twice, once for the prince it's supposed to be ($6.99) and then again for $92!!! i have been trying to contact support for over 24 hours (twitter...
  • Alex
  • Moderator
  • 985 Views
  • 1 replies
  • 0 likes
  • Car Thing
  • 985 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Dead End. U-Turn back" on Webpage

I am having trouble getting on the list. It keeps saying "Dead End" "U-Turn" back.Any chance you could help me? I really want to test this device. Seems super promising. Cheers, Colin

  • Casual Listener
  • I am having trouble getting on the list. It keeps saying "Dead End" "U-Turn" back. Any chance you could help me? I really want to test this device. Seems super promising.    Cheers, ...
  • MattSuda
  • Spotify Star
  • 4230 Views
  • 23 replies
  • 4 likes
  • 4230 Views
  • 23 replies
  • 4 likes

Superuser Contribution Check you email for confirmation

Hello, Upon registering to the program, they said a confirmation email has been sent. Since i did not receive anything, I realized that there was a problem with my account linking between Facebook and Spotify. I contacted support and they updated my ...

  • Casual Listener
  • ...acebook and Spotify. I contacted support and they updated my email address. So I went back to the carthing to enlist again, but there was no resend confirmation button saying I was already registered a...
  • _Matthew_
  • Regular
  • 3170 Views
  • 13 replies
  • 0 likes
  • carthing
  • 3170 Views
  • 13 replies
  • 0 likes

Superuser Contribution Car Thing Duo

Hi there! I’m a member of a Duo Premium Plan, and got the confirmation that I’m eligible now to order Car Thing. However, I saw that only the plan manager is allowed to actually place the order, and I do not believe she signed up initially to get on ...

  • Casual Listener
  • Hi there!   I’m a member of a Duo Premium Plan, and got the confirmation that I’m eligible now to order Car Thing. However, I saw that only the plan manager is allowed to actually place the or...
  • Eni
  • Moderator
  • 722 Views
  • 1 replies
  • 3 likes
  • Car Thing
    Duo
    Premium
  • 722 Views
  • 1 replies
  • 3 likes

Superuser Contribution How long it takes for getting the reply for car thing apply?

I applied for car thing almost two weeks. I want to know if I did not get the chance to have a car thing, will I also be noticed? How long for this process?

  • Music Fan
  • I applied for car thing almost two weeks. I want to know if I did not get the chance to have a car thing, will I also be noticed? How long for this process?
  • Novy
  • Moderator
  • 1010 Views
  • 1 replies
  • 1 likes
  • 1010 Views
  • 1 replies
  • 1 likes

Solved!! Will car thing add navigation function in the next generation?

would like to ask whether the navigation will be added to car thing (only that function)? I thing this is a very good idea.

  • Music Fan
  • would like to ask whether the navigation will be added to car thing (only that function)? I thing this is a very good idea.
  • Chenz6
  • Music Fan
  • 1459 Views
  • 2 replies
  • 2 likes
  • 1459 Views
  • 2 replies
  • 2 likes

When will the car thing be sold in USA?

I am now very fascinated by this product, although I have applied to use it, but I am afraid that my application will not be approved. So, I want to know, will the car thing be sold in USA? if it willm when?

  • Music Fan
  • I am now very fascinated by this product, although I have applied to use it, but I am afraid that my application will not be approved. So, I want to know, will the car thing be sold in USA? if it wil...
  • MattSuda
  • Spotify Star
  • 634 Views
  • 1 replies
  • 0 likes
  • 634 Views
  • 1 replies
  • 0 likes

Superuser Contribution Welcome!

Hey everyone, Welcome to the Car Thing Community board, we're really excited about this! Car Thing is a new smart player from Spotify that fills your car with music and podcasts you love (currently only available in the US). Designed with drivers and...

  • Community Manager
  • Community Manager
  • ...ore by heading over to carthing.spotify.com Check out our Support site articles for help with getting, setting up, and using Car Thing. We'll also be here to help, so please reach o...
  • Chenz6
  • Music Fan
  • 4191 Views
  • 16 replies
  • 16 likes
  • 4191 Views
  • 16 replies
  • 16 likes

Superuser Contribution Carthings for the new member of spotify

PlanFree/PremiumUSA Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Android My Question or IssueI am now a college student at uiuc. I really enjoyed Spotify's service, and now I realize that you have carthings. Well, my curr...

  • Music Fan
  • ...really enjoyed Spotify's service, and now I realize that you have carthings. Well, my current car is a very old car, without any screen, so I have some difficulty in listening to music.  I r...
  • Chenz6
  • Music Fan
  • 614 Views
  • 2 replies
  • 0 likes
  • 614 Views
  • 2 replies
  • 0 likes

Superuser Contribution Car Thing compatible with 2003 Honda Accord?

I have sorta of a niche (and perhaps rhetorical) question, more particular to my car than anything else. I have a 2003 Honda Accord with a GPS system, but it doesn't come with an aux cord (that has to be put in manually). However, it has a USB port. ...

  • Visitor
  • I have sorta of a niche (and perhaps rhetorical) question, more particular to my car than anything else. I have a 2003 Honda Accord with a GPS system, but it doesn't come with an aux cord (that has t...
  • Alex
  • Moderator
  • 734 Views
  • 1 replies
  • 0 likes
  • 734 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Car thing Duo Plan

So I’ve had the Duo Plan for a while on Spotify, and I was that only the owners of the plan (which isn’t me) can buy a car thing.. Does that mean I won’t get a confirmation email after signing up? I wanted to get one and the unfortunate thing is my f...

  • Visitor
  • So I’ve had the Duo Plan for a while on Spotify, and I was that only the owners of the plan (which isn’t me) can buy a car thing.. Does that mean I won’t get a confirmation email after signing up? I ...
  • Jeremy
  • Moderator
  • 714 Views
  • 1 replies
  • 0 likes
  • 714 Views
  • 1 replies
  • 0 likes

Cant find the Car Thing option in settings

Hi! The title says it all! I cant find the Car Thing option in settings to connect the car thing device. The barcode just brings me to spotify, showing the recommendations menu, nothing more. Ive tried restarting my phone and car thing, updating them...

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  • Visitor
  • Hi! The title says it all! I cant find the Car Thing option in settings to connect the car thing device. The barcode just brings me to spotify, showing the recommendations menu, nothing more. Ive tri...
  • MattSuda
  • Spotify Star
  • 1015 Views
  • 1 replies
  • 0 likes
  • 1015 Views
  • 1 replies
  • 0 likes

Superuser Contribution Want to suggest how to make Car Thing even better?

Hey folks, Have you set up your Car Thing yet and taken it out for a spin? Was it all you wished it would be? That's great - tell us more over here. Thought of a great feature that would make your rides even more enjoyable? Share it with the Communit...

  • Moderator
  • Moderator
  • Hey folks,   Have you set up your Car Thing yet and taken it out for a spin? Was it all you wished it would be? That's great - tell us more over here.   Thought of a great featu...
  • 1767 Views
  • 0 replies
  • 6 likes
  • 1767 Views
  • 0 replies
  • 6 likes

Car Thing could be amazing for Basic Phone users

When I saw the ad for Car Thing I was so completely stoked. I've recently made the switch to a more minimal phone set-up using a Light Phone but have been unable to completely get away from using my old smartphone so I could listen to Spotify and pod...

  • Newbie
  • When I saw the ad for Car Thing I was so completely stoked.    I've recently made the switch to a more minimal phone set-up using a Light Phone but have been unable to completely get away...
  • Luan
  • Spotify Star
  • 1039 Views
  • 1 replies
  • 4 likes
  • Car Thing
    Idea submission
    LightOS
  • 1039 Views
  • 1 replies
  • 4 likes

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