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Car Thing

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[Car Thing] Setup & troubleshooting guide

Hey folks, glad to see you here! We've put together this guide to help you out along your Car Thing journey. Getting a Car Thing Spoiler (Highlight to read) If you haven't already, you can register for one here. When you successfully register, you'll...

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  • Spotify Legend
  • JesseNewsom
  • Casual Listener
  • 19824 Views
  • 48 replies
  • 4 likes
  • Car Thing
    Other
  • 19824 Views
  • 48 replies
  • 4 likes

What do you like most about Car Thing?

Hey everyone, Since announcing the launch of our new smart player Car Thing last week, the enthusiasm we keep receiving in response has been as awesome as the thing itself. More than just a player, it’s your own soundtrack curator when in the car whi...

  • Spotify Legend
  • dirgeon
  • Casual Listener
  • 10516 Views
  • 24 replies
  • 8 likes
  • 10516 Views
  • 24 replies
  • 8 likes

Want to suggest how to make Car Thing even better?

Hey folks, Have you set up your Car Thing yet and taken it out for a spin? Was it all you wished it would be? That's great - tell us more over here. Thought of a great feature that would make your rides even more enjoyable? Share it with the Communit...

  • Moderator
  • Moderator
  • 4021 Views
  • 0 replies
  • 7 likes
  • 4021 Views
  • 0 replies
  • 7 likes

How do I trigger song/album "Radio" on car thing?

How do I trigger song/album "radio" via the car thing? For example, playing a song on mac desktop - and on desktop I can "Go to song radio". How do I do equivalent on the car thing. Thanks!

  • Newbie
  • How do I trigger song/album "radio" via the car thing?   For example, playing a song on mac desktop - and on desktop I can "Go to song radio".  How do I do equivalent on the car thing.&nb...
  • 219 Views
  • 0 replies
  • 0 likes
  • 219 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can you connect Car Thing to a bluetooth AUX receiver?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Alex
  • Moderator
  • 525 Views
  • 1 replies
  • 0 likes
  • 525 Views
  • 1 replies
  • 0 likes

car think Blank screen

PlanPremiumCountryThailandDeviceiPhone se2Operating SystemiOS 15.6 My Question or Issuecar think can't open The screen didn't show anything, only the screen light.

  • Newbie
  • Plan Premium Country Thailand Device iPhone se2 Operating System iOS 15.6   My Question or Issue car think can't open The screen didn't show anything, only the screen light.  
  • 170 Views
  • 0 replies
  • 0 likes
  • 170 Views
  • 0 replies
  • 0 likes

Not recognizing it’s own adapter

just got my car thing in and it won’t recognize the adapter that came with it. My car has a 12V input that it calls for. Checked to make sure it was working by putting my phone cable in one of the USB ports and it was able to charge my phone. Any sug...

  • Visitor
  • just got my car thing in and it won’t recognize the adapter that came with it. My car has a 12V input that it calls for. Checked to make sure it was working by putting my phone cable in one of the US...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Having issues with the power cord

Just got my Car Thing today and I'm sad to say I'm already having issues. The power cord that came with it doesn't want to sit in properly and every time the cord moves in the slightest, it shuts off and I have to move it around til it turns back on....

  • Visitor
  • Just got my Car Thing today and I'm sad to say I'm already having issues. The power cord that came with it doesn't want to sit in properly and every time the cord moves in the slightest, it shuts off...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

No "Car" option in Settings for my iPad Mini

I'm trying to link my Car Thing to an iPad Mini. On my phone, the "Car" option appears in Settings, however on an iPad Mini it does not. App Version is 8.7.52.415 on both devices.

  • Visitor
  • I'm trying to link my Car Thing to an iPad Mini.  On my phone, the "Car" option appears in Settings, however on an iPad Mini it does not.     App Version is 8.7.52.415 on both d...
  • 349 Views
  • 0 replies
  • 1 likes
  • 349 Views
  • 0 replies
  • 1 likes

Car Thing Display Not Viewable with Polarized Lenses

The display on car thing becomes entirely obscured with wearing polarized eyewear. Makes it unusable if you are using sunglasses while driving (which is 90% of my driving) Included a demonstrative image.

  • Newbie
  • The display on car thing becomes entirely obscured with wearing polarized eyewear. Makes it unusable if you are using sunglasses while driving (which is 90% of my driving)   Included a demonst...
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Car Thing iPhone Volume Bug

PlanPremiumCountryUnited StatesDeviceiPhone 13 ProOperating SystemiOS 15.1 My Question or IssueWhen starting my car, my phone's Bluetooth will connect to my Car Thing before it connects to my car radio. When my phone connects to my car radio, my phon...

  • Regular
  • Plan Premium Country United States Device iPhone 13 Pro Operating System iOS 15.1   My Question or Issue When starting my car, my phone's Bluetooth will connect to my Car Thing before ...
  • iamtyy
  • Regular
  • 6821 Views
  • 30 replies
  • 4 likes
  • bluetooth
    bug
    Car Thing
    Volume Control
  • 6821 Views
  • 30 replies
  • 4 likes

Solved!! Summer Sale Special $89.99

The Car Thing website shows that it's $40 off, but also that it's still $89.99. When I go through to the checkout, the discount isn't shown. How do I redeem the promotion?

  • Visitor
  • The Car Thing website shows that it's $40 off, but also that it's still $89.99. When I go through to the checkout, the discount isn't shown. How do I redeem the promotion?
  • MattSuda
  • Spotify Star
  • 353 Views
  • 2 replies
  • 0 likes
  • 353 Views
  • 2 replies
  • 0 likes

Issue: Podcast presets start from episode 1

TLDR: Is there a way to get Car Thing presets to start podcasts from where I left off?I’m a big podcast listener and was excited to get the 4 presets on Car Thing to jump back into podcasts quickly on road trips nearly hands-free. It also makes for e...

  • Newbie
  • TLDR: Is there a way to get Car Thing presets to start podcasts from where I left off? I’m a big podcast listener and was excited to get the 4 presets on Car Thing to jump back into podcasts ...
  • MattSuda
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adapter does not fit my American, German, or Japanese made vehicles . . .

The power adapter I received does not fit into any of our cars (American, German & Japanese made vehicles). Any suggestions???

  • Visitor
  • The power adapter I received does not fit into any of our cars (American, German & Japanese made vehicles).  Any suggestions???  
  • Eni
  • Moderator
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

As a premium subscriber can I het a free car thing device and if so, how do I get it?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Carthing Shipped but with UPS for 3 weeks

PlanPremiumCountryUSADevice My Question or IssueI placed an order SP5040606669 and received a tracking number. Package has been with the shipper for 3 weeks. Please help

  • Casual Listener
  • Plan Premium Country USA Device     My Question or Issue I placed an order  SP5040606669 and received a tracking number. Package has been with the shipper for 3 weeks. Ple...
  • ksss
  • Casual Listener
  • 380 Views
  • 4 replies
  • 0 likes
  • 380 Views
  • 4 replies
  • 0 likes

Superuser Contribution Car thing - Volume issue

PlanPremiumCountryUSA DeviceSamsung Galaxy S21 Ultra My Question or IssueI'm having an ongoing issue where once my car is on and everything is up and running, the volume skips around. I'll adjust it via the wheel on the device or directly from my pho...

  • Casual Listener
  •   Plan Premium Country USA   Device Samsung Galaxy S21 Ultra   My Question or Issue I'm having an ongoing issue where once my car is on and everything is up and running, the ...
  • Shayedee1
  • Visitor
  • 3839 Views
  • 21 replies
  • 0 likes
  • 3839 Views
  • 21 replies
  • 0 likes

Disable Phone notifications

PlanPremiumDeviceS10+Operating SystemAndroid + Carthing My Question or IssueHi, I'm new with Carthing and the first issue I have is that the phone sound notifications interfere with my music, and it is really annoying.Any idea how to disable those so...

  • Visitor
  •   Plan Premium Device S10+ Operating System Android + Carthing   My Question or Issue Hi, I'm new with Carthing and the first issue I have is that the phone sound notifications i...
  • MattSuda
  • Spotify Star
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

Spotify Car Thing

Did anyone else remember when spotify was sending the car thing out for free? I remember I filled out a form and have email proof and I never received the car thing or any updates on it.

  • Newbie
  • Did anyone else remember when spotify was sending the car thing out for free? I remember I filled out a form and have email proof and I never received the car thing or any updates on it.
  • imkaiko
  • Casual Listener
  • 382 Views
  • 3 replies
  • 0 likes
  • 382 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problems with VW Golf

I own a VW Golf 7.5 and i' facing issues with my iPhone 12 Pro Max. I have full updates on both. When using Apple Music with my car radio or controls on wheel driver I can browse through a list of all albums, playlists, artists and songs on the car r...

  • Regular
  • I own a VW Golf 7.5 and i' facing issues with my iPhone 12 Pro Max. I have full updates on both.   When using Apple Music with my car radio or controls on wheel driver I can browse through a l...
  • rubeduardo
  • Regular
  • 1939 Views
  • 9 replies
  • 0 likes
  • golf
    iphone 12
    VW
    vw golf
  • 1939 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Car Thing and Mobile Data

PlanPremiumCountryUSDeviceGoogle PixelOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen connected to Car Thing, does Spotify use mobile data to play songs that are already downloaded to the device? In other words, if I ...

  • Newbie
  • Plan Premium Country US Device Google Pixel Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When connected to Car Thing, does Spotify use mobile da...
  • MattSuda
  • Spotify Star
  • 928 Views
  • 2 replies
  • 0 likes
  • 928 Views
  • 2 replies
  • 0 likes

Solved!! Car Thing Queue and Phone Call Features Not Available

PlanPremiumCountryUSA DeviceiPhone 13Operating SystemiOS 15 My Question or IssueHello. I just received my Car Thing today and was disappointed to discover the queue and the phone call features were lacking from my new device. I learned that these fea...

  • Newbie
  • Plan Premium Country USA   Device iPhone 13 Operating System iOS 15   My Question or Issue Hello. I just received my Car Thing today and was disappointed to discover the queue an...
  • MattSuda
  • Spotify Star
  • 524 Views
  • 2 replies
  • 0 likes
  • 524 Views
  • 2 replies
  • 0 likes

Solved!! Does it work with Offline Playlists?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI simply want to know if/how this device would work with data turned off on your phone using ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I simpl...
  • MattSuda
  • Spotify Star
  • 1491 Views
  • 1 replies
  • 2 likes
  • 1491 Views
  • 1 replies
  • 2 likes