car thing messing with playback

[feralcryptic]

Plan

Premium

Country

USA

Device

iPhone 8 plus

Operating System

iOS 16

My Question or Issue

when i plug car thing in and it connects to my phone, it makes the now playing & the player from my lock screen disappear, then when the song playing ends or i skip it, the bar for the song in the app disappears but my playlist will still say it's playing :/. i've restarted my phone, the app and the car thing multiple times each to no avail. the only thing i haven't done is the factory reset but i don't think that will help. any advice is appreciated ty for reading

[MattSuda]

Hey @feralcryptic 

This sounds similar to the issue talked about here:

https://community.spotify.com/t5/Ongoing-Issues/Queue-disappears-and-screen-goes-blank-after-closing...

Hopefully it will be fixed soon, then we can help troubleshoot further if it's not the same issue.

[MattSuda]

Also, did this just start happening recently? Or has this always happened when you use Car Thing?

[feralcryptic]

just recently in the last 2 days, it's on and off working properly and doing what i described 

[SpikySimonW]

https://community.spotify.com/t5/Car-Thing/Car-thing-and-car-stereo-trying-to-use-different-bluetoot...

[MattSuda]

Hey @feralcryptic

Are you still having this issue?

Please make sure both your iPhone iOS version and the Spotify app are up to date with the latest version and try using Car Thing to see if you still have this issue.

2 recent issues that could have been the cause of this look to be fixed:

• https://community.spotify.com/t5/Ongoing-Issues/Queue-disappears-and-screen-goes-blank-after-closing...

• https://community.spotify.com/t5/Car-Thing/Car-thing-and-car-stereo-trying-to-use-different-bluetoot...