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Please see below the most popular frequently asked questions.

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Forum Posts

Here's a good one

Hey, How 'bout you make it possible to exclude artists from auto-generated mixes without a hard block that can only be done and removed via the app, hm? It's frankly insane how little you seem to care about anything other than raking in the cash from...

  • Casual Listener
  • Hey,   How 'bout you make it possible to exclude artists from auto-generated mixes without a hard block that can only be done and removed via the app, hm? It's frankly insane how little you se...
  • Joan
  • Moderator
  • 95 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 95 Views
  • 1 comments
  • 0 votes

More audiobook listening time!

I love the audiobook addition. It's great. But 15 hours per month isn't a ton of time. I'd like to see more time per month (yes, I'd added top offs) and the ability to get some of the time back on a book that you try and just end up not liking. Spoti...

  • Casual Listener
  • I love the audiobook addition. It's great. But 15 hours per month isn't a ton of time. I'd like to see more time per month (yes, I'd added top offs) and the ability to get some of the time back on a ...
  • Joan
  • Moderator
  • 98 Views
  • 2 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 98 Views
  • 2 comments
  • 0 votes

Icono en Windows

Me parece de mal gusto esta mirando tendencias de reggeton o trap, siendo que en mi cuenta lo único que escucho es metal o rock, Entiendo para las personas que tienen este tipo de gustos y los respeto, pero me parece que debería ser según los gustos ...

  • Casual Listener
  • Me parece de mal gusto esta mirando tendencias de reggeton o trap, siendo que en mi cuenta lo único que escucho es metal o rock, Entiendo para las personas que tienen este tipo de gustos y los respet...
  • Joan
  • Moderator
  • 78 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 78 Views
  • 1 comments
  • 0 votes

no reason it should have taken 4 hours to add a family member

Title says it all. Took 4 hours to add a family member to the account. Finally had to contact a chat person and re-do the address because I put in United States but Spotify kept adjusting it to USA. Why wouldn't it be an issue for the other 2 members...

  • Casual Listener
  • Title says it all. Took 4 hours to add a family member to the account. Finally had to contact a chat person and re-do the address because I put in United States but Spotify kept adjusting it to USA. ...
  • Joan
  • Moderator
  • 66 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 66 Views
  • 1 comments
  • 0 votes

Safe Mode: Playlist option to skip songs with Explicit lyrics

When acting as the impromptu DJ at family or work events and we need to be sensitive to others but don't already have a SFW playlist created. It would be so nice if we could use any existing playlist, and just enable this mode (in addition to shuffle...

  • Casual Listener
  • When acting as the impromptu DJ at family or work events and we need to be sensitive to others but don't already have a SFW playlist created. It would be so nice if we could use any existing playlist...
  • Eni
  • Moderator
  • 116 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 116 Views
  • 1 comments
  • 0 votes

Duo Premium without Audio books for original price

I don't want to be paying $2 more a month for a feature we don't care about and never use. My SO and I only use Spotify for music, and being able to download is important because we are often in places with low signal. But we don't use audio books an...

  • Casual Listener
  • I don't want to be paying $2 more a month for a feature we don't care about and never use. My SO and I only use Spotify for music, and being able to download is important because we are often in plac...
  • Eni
  • Moderator
  • 86 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 86 Views
  • 1 comments
  • 0 votes

Playlist layout + profile designs

1) Instead of having the normal layout when you click on playlist there should be a way for you to customise it yourself like move things where you want them without them moving and have parts where you can for example artists u follow they come up o...

  • Casual Listener
  • 1) Instead of having the normal layout when you click on playlist there should be a way for you to customise it yourself like move things where you want them without them moving and have parts where ...
  • Eni
  • Moderator
  • 84 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 84 Views
  • 1 comments
  • 0 votes

Friends Like Us Beth Nielsen Chapman and Randy Travis

Spoiler (Highlight to read) Been looking for this song from my old favorite movie called Annabelle's Wish, A mute boy and a calf with the ability to speak form a deep friendship, learning what it means to love and sacrifice for another. The song is c...

  • Casual Listener
  •   Been looking for this song from my old favorite movie called Annabelle's Wish, A mute boy and a calf with the ability to speak form a deep friendship, learning what it means to love and ...
  • MihailY
  • Moderator
  • 80 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 80 Views
  • 1 comments
  • 0 votes

Annual subscription rate

I'm in the CA region. Please consider my request of offering an annual billing (to my VISA) instead of monthly for my Premium Family Plan, at a reduced subscription rate. So many other subscription services offer a plan like this. For example Canva, ...

  • Casual Listener
  • I'm in the CA region.   Please consider my request of offering an annual billing (to my VISA) instead of monthly for my Premium Family Plan, at a reduced subscription rate. So many other ...
  • OscarDC
  • Moderator
  • 78 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 78 Views
  • 1 comments
  • 0 votes

Carry over unused audiobook hours to next month

It would be nice to be able to carry over unused/unlistened audiobook hours to the next month. Example let’s say in the month of June I only use up 10hours out the 15hours that come with the membership. In July this would bring my total audiobook hou...

  • Casual Listener
  • It would be nice to be able to carry over unused/unlistened audiobook hours to the next month.  Example let’s say in the month of June I only use up 10hours out the 15hours that come with the m...
  • OscarDC
  • Moderator
  • 81 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 81 Views
  • 1 comments
  • 0 votes

Spotify UI

Spotify, please fix your program! I can't find anything as it is currently! Why are you making it so difficult to listen to music and why are you charging so much money for this**bleep**, can't you spend some of that money to hire someone who can fix...

  • Casual Listener
  • Spotify, please fix your program! I can't find anything as it is currently! Why are you making it so difficult to listen to music and why are you charging so much money for this**bleep**, can't you s...
  • Maria
  • Moderator
  • 60 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 60 Views
  • 1 comments
  • 0 votes

Add Barbie Songs

I absolutely love Spotify. It has almost all of my fav songs and I listen to music constantly. One of my biggest disappointments though is that the songs from the old 2000s Barbie movies that I grew up with aren’t there. I love them so much and they ...

  • Casual Listener
  • I absolutely love Spotify. It has almost all of my fav songs and I listen to music constantly. One of my biggest disappointments though is that the songs from the old 2000s Barbie movies that I grew ...
  • Maria
  • Moderator
  • 65 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 65 Views
  • 1 comments
  • 0 votes

Merhabalar, uygulamada iki ayrı çalma listesi oluşturbilsek çokgüzelolurdu, biri podcast için ,

Merhabalar, uygulamada iki ayrı çalma listesi oluşturbilsek çok güzel olurdu, biri podcast için diğeri müzik dinlemek için, şöyle ki müzik dinlemek istiyorum, sıranın hepsini müzik olmasını istiyorum ama Spotify'a girmek istediğimde sadece podcast mi...

  • Casual Listener
  • Merhabalar, uygulamada iki ayrı çalma listesi oluşturbilsek çok güzel olurdu, biri podcast için diğeri müzik dinlemek için, şöyle ki müzik dinlemek istiyorum, sıranın hepsini müzik olmasını istiyorum...
  • Maria
  • Moderator
  • 73 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 73 Views
  • 1 comments
  • 0 votes

greater awareness of the equality act law 2010 of music artists with protected characteristics

1. There is a increase in music artists with protected characteristics. However, in education, I feel like having support systems is not enough at times if there is a lack of enforcement of the law in place regarding the equality acts law 2010. As wh...

  • Casual Listener
  • 1. There is a increase in music artists with protected characteristics. However, in education, I feel like having support systems is not enough at times if there is a lack of enforcement of the law i...
  • Maria
  • Moderator
  • 65 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 65 Views
  • 1 comments
  • 0 votes

Mixtape for hip hop artist

Would be great to have a mixtape section for hip-hop artists so we won’t get mix up with their albums.

  • Casual Listener
  • Would be great to have a mixtape section for hip-hop artists so we won’t get mix up with their albums.
  • OscarDC
  • Moderator
  • 79 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 79 Views
  • 1 comments
  • 0 votes

Add Video podcasts, to regions that don't have it

I watch podcasts almost daily, and I enjoy podcasts which have visuals, which why I think that we should add video podcasts to countries/regions that still don't have them such as Egypt

  • Casual Listener
  • I watch podcasts almost daily, and I enjoy podcasts which have visuals, which why I think that we should add video podcasts to countries/regions that still don't have them such as Egypt
  • Maria
  • Moderator
  • 62 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 62 Views
  • 1 comments
  • 0 votes

Graduate and Professional Student Spotify Premium Discount

Many students elect to further their education by continuing their schooling into Graduate or Professional Programs. These programs cost much, much more than undergraduate education, and unless there is a very special circumstance, everyone has to ta...

  • Casual Listener
  • Many students elect to further their education by continuing their schooling into Graduate or Professional Programs. These programs cost much, much more than undergraduate education, and unless there...
  • Novy
  • Moderator
  • 77 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 77 Views
  • 1 comments
  • 0 votes

Allow giftcard redemption without cancelling subscription

I purchased an eGiftCard from a third party site, and when I followed the instructions to redeem it, it threw an error. I reached out to Spotify Support who informed me that I would have to cancel my subscription in order to stop the automatic paymen...

  • Casual Listener
  • I purchased an eGiftCard from a third party site, and when I followed the instructions to redeem it, it threw an error.  I reached out to Spotify Support who informed me that I would have to can...
  • Novy
  • Moderator
  • 81 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 81 Views
  • 1 comments
  • 0 votes

Audiobook listening time inconsistencies

Audiobook listening time should match the length of real time to listen. If users listen to their books at 2x speed then why does the 15hr allotment finish after 7.5 hours? This is counterintuitive. Also, 15hrs/month equates to ~ 30min of listening t...

  • Casual Listener
  • Audiobook listening time should match the length of real time to listen. If users listen to their books at 2x speed then why does the 15hr allotment finish after 7.5 hours? This is counterintuitive. ...
  • Joan
  • Moderator
  • 56 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 56 Views
  • 1 comments
  • 0 votes

Opção de desativar aleatório inteligente permanentemente

Nestas últimas atualizações colocaram este aleatório inteligente creio que com a intenção de que pessoas que abriam playlists queiram ouvir qualquer coisa. Porém, em muitos casos não é isso que acontece. Por exemplo, playlists de discografia, temátic...

  • Casual Listener
  • Nestas últimas atualizações colocaram este aleatório inteligente creio que com a intenção de que pessoas que abriam playlists queiram ouvir qualquer coisa. Porém, em muitos casos não é isso que acont...
  • Joan
  • Moderator
  • 71 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 71 Views
  • 1 comments
  • 0 votes