Help Wizard

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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

New higher costing subscription plan that removes the spam+

Add a higher costing subscription plan that removes the promotional suggestions from artists I dont follow making music I dont like. Also give this plan the ability to disable certain new features entirely such as the weird short videos, audiobook an...

  • Roadie
  • Add a higher costing subscription plan that removes the promotional suggestions from artists I dont follow making music I dont like. Also give this plan the ability to disable certain new features en...
  • Maria
  • Moderator
  • 57 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 57 Views
  • 1 comments
  • 0 votes

Información

Hola,quería pedirles que cuando uno deja de escuchar por ejemplo una playlist antes de su finalización, al volver a querer escucharla pueda seguir en el lugar donde dejó de escucharla, como sucede por ejemplo en YouTube.. Gracias. Carlos

  • Casual Listener
  • Hola,quería  pedirles que cuando uno deja de escuchar por ejemplo una playlist  antes de su finalización, al volver a querer escucharla pueda seguir en el lugar donde dejó de escucharla, co...
  • Maria
  • Moderator
  • 59 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 59 Views
  • 1 comments
  • 0 votes

Quien guardo mi playlist ?

Yo creo que deberian implementar esta idea de tommytom123 ya que como dijo tenemos la intriga de ver las personas con las que se identifican con nuestros gustos musicales, espero alguna respuesta unoporboo si ya lo tienen como planes del futuro tommy...

  • Casual Listener
  • Yo creo que deberian implementar esta idea de tommytom123 ya que como dijo tenemos la intriga  de ver las personas con las que se identifican con nuestros gustos musicales, espero alguna re...
  • Maria
  • Moderator
  • 56 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 56 Views
  • 1 comments
  • 0 votes

Quebec student discount

Hi,It's been many years that a lot of people are asking to include the province of Quebec on Sheer ID for the premium student discount.We are one of the only places in Canada to have access to this discount as a student.I find it really unfortunate b...

  • Casual Listener
  • Hi, It's been many years that a lot of people are asking to include the province of Quebec on Sheer ID for the premium student discount. We are one of the only places in Canada to have access to th...
  • OscarDC
  • Moderator
  • 61 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 61 Views
  • 1 comments
  • 0 votes

Sugerencia para desarrollar una extensión de Spotify para software de DJ

Estimado equipo de Spotify,Me dirijo a ustedes como un usuario y fanático de su servicio de streaming, y como un apasionado DJ. Quisiera proponer una idea que creo beneficiaría tanto a Spotify como a la comunidad de DJ's alrededor del mundo.Considero...

  • Casual Listener
  • Estimado equipo de Spotify, Me dirijo a ustedes como un usuario y fanático de su servicio de streaming, y como un apasionado DJ. Quisiera proponer una idea que creo beneficiaría tanto a Spotify como...
  • OscarDC
  • Moderator
  • 55 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 55 Views
  • 1 comments
  • 0 votes

Senior Discounts

For years I have recommended that Spotify extend the same discount offered students to seniors. Or at least some type of a discount. Nearly all seniors are on a fixed income. The current $1.00 increase is the second in just a few years.I,for one, am ...

  • Casual Listener
  • For years I have recommended that Spotify extend the same discount offered students to seniors. Or at least some type of a discount.  Nearly all seniors are on a fixed income. The current $1.00 ...
  • Yordan
  • Moderator
  • 67 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 67 Views
  • 1 comments
  • 0 votes

Cheaper rates, not more expensive

Your rates are already too high, jacking them up even more will COST your customers, for sure. Instead, make them cheaper, and more people will join. I estimate a 20% reduction in cost will double the number of memberships, giving Spotify a net incre...

  • Casual Listener
  • Your rates are already too high, jacking them up even more will COST your customers, for sure.  Instead, make them cheaper, and more people will join.  I estimate a 20% reduction in cost wi...
  • osornios
  • Spotify Star
  • 66 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 66 Views
  • 1 comments
  • 0 votes

AI DJ beat-mixing, transitions, crossfade now available for Spotify's taking.

Hi everyone, As DJing is becoming more popular, I wanted to share a recent development from a software company that formerly went by Pacemaker, that offered AI beat-mixing, smooth transitions and crossfade for your Spotify playlists through their thi...

  • Casual Listener
  • Hi everyone,   As DJing is becoming more popular, I wanted to share a recent development from a software company that formerly went by Pacemaker, that offered AI beat-mixing, smooth transition...
  • AlejaR
  • Moderator
  • 75 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 75 Views
  • 1 comments
  • 0 votes

Change UI, make the app run smoother for gods sake

The Spotify UI is inconsistent as **bleep**. They just got a new font, and that's really good, but it's implemented inconsistently, not being available in Europe. Round the album cover corners, so that it's consistent with the PC version, and make th...

  • Regular
  • The Spotify UI is inconsistent as **bleep**. They just got a new font, and that's really good, but it's implemented inconsistently, not being available in Europe. Round the album cover corners, so th...
  • AlejaR
  • Moderator
  • 70 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 70 Views
  • 1 comments
  • 0 votes

switching

Good day. When I control the laptop with my phone (Spotify), it would be good if the middle part with the song titles on the screen also switched. Thank you Zbyněk Šotola

  • Casual Listener
  • Good day. When I control the laptop with my phone (Spotify), it would be good if the middle part with the song titles on the screen also switched. Thank you Zbyněk Šotola
  • AlejaR
  • Moderator
  • 63 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 63 Views
  • 1 comments
  • 0 votes

Correctly confirm and verify subscription plans

Hello Spotify, I’m writing you today regarding the subscription and management process. If a user changes from a Premium Individual to Premium Student subscription, why is the process complicated? In my experience, I switched my subscription to the s...

  • Casual Listener
  • Hello Spotify,   I’m writing you today regarding the subscription and management process. If a user changes from a Premium Individual to Premium Student subscription, why is the process compli...
  • Novy
  • Moderator
  • 70 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 70 Views
  • 1 comments
  • 0 votes

Reduced subscription for people on Government assistance like SNAP or FIP

People that are on government assistance like SNAP or Medicaid should receive a discount since they are living on a budget and $11.99 is a little too high

  • Casual Listener
  • People that are on government assistance like SNAP or Medicaid should receive a discount since they are living on a budget and $11.99 is a little too high
  • Novy
  • Moderator
  • 61 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 61 Views
  • 1 comments
  • 0 votes

Adding additional family members to your family plan for an additional cost per member

The family plan is $16.99+ tax, $18 a month - roughly $36 per person a year for 6 people. For families that have more than 6 members you should have the option to add additional members to our plan for an additional cost of $3 a month/$36 a year.

  • Casual Listener
  • The family plan is $16.99+ tax, $18 a month - roughly $36 per person a year for 6 people. For families that have more than 6 members you should have the option to add additional members to our plan f...
  • Novy
  • Moderator
  • 63 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 63 Views
  • 1 comments
  • 0 votes

Wake up alarm for iPhone, android and PC

Hello! Can you please create a "wake up alarm" option on Spotify? It would be great to be woken by music and lay there just listening to it for a while!Similarly, can you create a setting where Spotify turns off after a certain time, so if someone fa...

  • Casual Listener
  • Hello! Can you please create a "wake up alarm" option on Spotify? It would be great to be woken by music and lay there just listening to it for a while! Similarly, can you create a setting where Spo...
  • Joan
  • Moderator
  • 71 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 71 Views
  • 1 comments
  • 0 votes

What's new into a playlist

Hello, I wish you would make a playlist option out of new songs. I think it would be appreciated by many as it would make it much easier to listen to them. Thank you, kind regards, Richard Caritas

  • Casual Listener
  • Hello, I wish you would make a playlist option out of new songs. I think it would be appreciated by many as it would make it much easier to listen to them. Thank you, kind regards, Richard Caritas
  • Joan
  • Moderator
  • 72 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 72 Views
  • 1 comments
  • 0 votes

Al descargar la música no va a mis “me gusta”

Desde hace un tiempo me quedaron la misma cantidad de canciones y no se actualiza mis “me gusta” cada vez que descargo una canción. Alguien me puede ayudar. Ya reinstalé y borré el cache

  • Casual Listener
  • Desde hace un tiempo me quedaron la misma cantidad de canciones y no se actualiza mis “me gusta” cada vez que descargo una canción. Alguien me puede ayudar. Ya reinstalé y borré el cache 
  • Joan
  • Moderator
  • 64 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 64 Views
  • 1 comments
  • 0 votes

Discover weekly's algorithm problem

Lately I've noticed that every week i like less and less the songs suggested by spotify on the discover weekly playlist, most of it right now is a lot of songs that just so happen to be popular on tiktok, and because i have liked son game osts before...

  • Casual Listener
  • Lately I've noticed that every week i like less and less the songs suggested by spotify on the discover weekly playlist, most of it right now is a lot of songs that just so happen to be popular on ti...
  • Joan
  • Moderator
  • 78 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 78 Views
  • 1 comments
  • 0 votes

Ausbildung

Spotify Premium für 5,99 für Auszubildende 

  • Casual Listener
  • Spotify Premium für 5,99 für Auszubildende 
  • Novy
  • Moderator
  • 62 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 62 Views
  • 1 comments
  • 0 votes

Request to Spotify Africa for Playlist Curation

My request to Spotify Africa for playlist curation focuses on the passion for South African music, specifically homegrown RnB, various hip-hop subgenres, and Amapiano subgenres. I wholeheartedly have the desire to create playlists dedicated to these ...

  • Casual Listener
  • My request to Spotify Africa for playlist curation focuses on the passion for South African music, specifically homegrown RnB, various hip-hop subgenres, and Amapiano subgenres. I wholeheartedly have...
  • Novy
  • Moderator
  • 69 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 69 Views
  • 1 comments
  • 0 votes

Don't put a limit on audiobooks for premium Spotify users

I was thoroughly enjoying listening to the book on Spotify and then I ran out time to listen and I pay for the biggest package you offer. I think unlimited should be part of the package. Especially since the recent pice hike or I'll continue to do wh...

  • Casual Listener
  • I was thoroughly enjoying listening to the book on Spotify and then I ran out time to listen and I pay for the biggest package you offer. I think unlimited should be part of the package. Especially s...
  • Novy
  • Moderator
  • 65 Views
  • 1 comments
  • 0 likes
  • Closed - Doesn't Meet Requirements
  • 65 Views
  • 1 comments
  • 0 votes