Your 2017 Wrapped

Community Manager
Community Manager
a week ago

 

The year is wrapping up. Which means, you guessed it, it’s time for our annual Year in Music aka Wrapped Campaign.

 

Starting today you can find your personal Year in Music at 2017wrapped.com/ . You can also access personal playlists at https://open.spotify.com/view/2017-page.

 

Wrapped 2017.png

 

 

Emails promoting the campaign will be heading out soon, but don’t worry if you didn’t receive one–you can still access your personal stats at 2017wrapped.com/ and playlists at https://open.spotify.com/view/2017-page

 

 

Of course we understand you might have a few questions about this year’s Wrapped Campaign, so we’ve outlined a comprehensive FAQ for you below:

 

FAQs about Wrapped

 

Q: Will the playlists disappear at some point, even if I follow them?

A: The playlists won’t disappear, we support them like any other playlist.

 

Q: What’s the link for the browse hub?

A: https://open.spotify.com/view/2017-page or spotify:special:2017

 

Q: What criteria do you need to meet to get your personal data on the Wrapped website?

A: You listened to 5 different artists, 30 different tracks, and 60 minutes of music from Jan 1 - Nov 1.

 

Q: What criteria do you need to meet to receive the personalized playlist “The Ones That Got Away” in Browse?

A:  You listened to 5 different artists, 30 different tracks, and 60 minutes of music from Jan 1 - Nov 1.

 

Q: What criteria do you need to meet to receive the personalized playlist “Your Top Songs 2017” in Browse?

A:  You listened to 5 different artists, 30 different tracks, and 60 minutes of music from Jan 1 - Nov 1.

 

Q: Is my ‘Your Top Songs Of 2017’ playlist in order of what I listened to most?

A: It is for the most part, but it may be slightly mixed to help it flow better.

 

Q: My 2017 Wrapped year recap or Top Songs of 2017 playlist is wrong, I’m sure I didn’t listen to that music. Can you change them?

A: This can happen for a number of reasons:
- You share an account with someone else.

- You often leave Spotify playing in the background--it can be easy to miss what’s playing
- You’ve left your account available at a party/gathering, where people can add tracks to play





77 Comments
jake_eastgate
Regular

Why would this be? Might sound sad but the yearly wrap is something I look forward to quite a bit. Very disappointingWhy would this be? Might sound sad but the yearly wrap is something I look forward to quite a bit. Very disappointing

 

Community Manager
Community Manager

Hi @jake_eastgate please see the FAQ above: 

 

Q: What criteria do you need to meet to get your personal data on the Wrapped website?

A: You listened to 5 different artists, 30 different tracks, and 60 minutes of music from Jan 1 - Nov 1.

jake_eastgate
Regular
I've probably done that criteria alone in the last 2 weeks so that cannot be the reasoning. After checking a few forums, it seems this problem has occured for many other people too
Plambey
Roadie

What's the email to whitelist to ensure we receive the stats on Dec 7th? I've had the News/Offers preferences turned on since I signed up to Spotify but didn't receive the email last year for whatever reason, want to ensure I get it this time. Thanks

Plambey
Roadie

Actually, just checking now, I'm convinced emails are getting lost somewhere. I see I have the "email me if a playlist is updated" checked, and i've never received an email with that, and I follow many playlists that are constantly updated. I've only seldom received concert emails, but none for recommended, new music, playlist updates or artist updatesScreen Shot 2017-12-05 at 12.09.28 PM.png

Community Manager
Community Manager

@jake_eastgate you can reach out via our contact form if you have questions about that Wrapped page for you. 

 

@Plambey please check your spam folders to be sure it isn't catching your Spotify emails.

Plambey
Roadie

Thanks @meredith, I check my spam daily but no luck. Do they all come from the same email handle? I do sometimes receive the promo emails (eg exclusive tickets to this artist as a thank you) but have never received any playlist related ones.

lehtosa02
Music Fan

I tought that 2016 "My year in music" was **bleep**ty but 2017 is even **bleep**tier. 2015 was good, why did you change it? Now there is like no stats at all. Please make it like 2015 again. I don't want to know how many song I skipped, I want to know real stats.

sharong-
Regular

@jake_eastgate   this is exactly what happened to me too!! have you found a solution yet? 

BreadBucket
Regular

I have probably completed the criteria in the last two days but I still "do not have enough data". :/

xAzteck21
Regular

I do not have enough data lol, im listening to music every single day!?

MattKent16
Regular

Yeah it's saying that for me and I literally listen to Spotify every day of the week 

jake_eastgate
Regular

Screenshot_20171206-012857.png

 

semsjukebox
Music Fan

I have the same problem even tough I m listening every single day. Looking forward to hear logical explanations. 

xFleurtjehx
Regular

Whenever I try to connect to spotify in my safari browser and give spotify access to my personal data it just sends me right back to the main page where I have to log in again. It doesn't show my 2017 wrapped. Any idea how to fix this? 

AndrewOU
Music Lover

Hmmm...

lucasbarnes96
Regular

There are 2 random songs that I have never herd of on my top music from 2017 Playlist, is there a way to make minor edits to Spotify Playlist? It sucks that these songs come on while I'm in the shower messing up the Playlist. Please fix this! Or delete them from my Playlist for me! 

rundboll
Regular

Not to appear spamming but I must concur in the problem of the data not being read for some reason.
I have been using spotify almost daily since such an early state that I had to enter a postal adress from somewhere in Lyon to get acess. I love Spotify but the statistics are always quite underwhelming.

jpweller
Regular

[BUG] When I play a song in any playslist of mine that is also in my Your Top Songs 2017 playlist, it jumps to that playlist and not longer plays from the original playlist. When I skip the song it plays the next song in my Your Top Songs 2017 playlist, which was not the playlist I was originally playing from so its really annoying. This happens on the desktop app and iOS even after unfollowing Your Top Songs 2017.

diegomcfly
Regular

There are, at least, 2 songs that I have never herd of on my top music from 2017 Playlist, and I can’t edit this. Please fix this! Or delete then from my Playlist for me. Thanks.