Announcements
We're aware that some podcasts are unplayable right now. Additional info can be found here.

Adding someone to premium

Adding someone to premium

 

My Question or Issue

What can I do when I try to add a family member to the premium plan and always appears me the message of “There was a problem, please try again later”. 

Reply
1 Reply

Hey there @pedronava01mx

 

Thanks for reaching out about this here in the Community. 

 

Just to confirm, have you tried following these specific steps?

 

If so, we suggest that you ask the other users to try to accept the invite from a different device and using a different internet connection to check if that makes the difference. 

 

Keep us posted on how it goes.

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Suggested posts