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Avatar of deathdestruct
Regular
2016-03-28 01:21 PM

So I sent spotify an email regarding an album with the wrong information (specifically, it was listed in the wrong year). However, instead of responding with a fix, Spotify sent a generic email telling me to go on their FAQ page or twitter page.

 

Thanks for a great customer service, spotify. Screen Shot 2016-03-28 at 4.20.29 AM.png

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Avatar of MattSuda
Spotify Star
Spotify Star
2016-03-30 10:09 AM

Hey @deathdestruct

 

Just reply back to the email saying the auto-reply did not help and someone will take a look. 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Avatar of MattSuda
Spotify Star
Spotify Star
2016-03-30 10:09 AM

Hey @deathdestruct

 

Just reply back to the email saying the auto-reply did not help and someone will take a look. 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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